Quick Answer
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monday CRM pricing varies by team size and features, ranging from $12 to $28 per user/month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training

monday CRM offers 4 pricing tiers: Basic CRM, Standard CRM, Pro CRM, Enterprise CRM. Standard paid plans include Basic CRM at $15/user/month, Standard CRM at $20/user/month, Pro CRM at $33/user/month. The Standard CRM plan is growing sales teams needing email sync, basic automations, and third-party integrations.

Compared to other crm software, monday CRM is positioned at the budget-friendly price point.

monday CRM is a visual, no-code customer relationship management platform built on the monday.com work operating system. Unlike standalone CRM tools, monday CRM leverages the flexibility of monday.com's board-based interface to let sales teams build and customize their pipeline, automate workflows, and track deals without any technical expertise. It is a separate product from monday work management, with dedicated pricing tiers and CRM-specific features like email integration, sales forecasting, and lead scoring.

Pricing starts at $12/user/month (annual) with a 3-seat minimum, making the true entry cost $36/month for the Basic CRM plan. The most popular Standard CRM plan costs $17/user/month and adds email sync, automations, and integrations. Pro CRM at $28/user/month unlocks forecasting, email sequences, and advanced dashboards. Enterprise CRM requires a custom quote for organizations needing lead scoring, HIPAA compliance, and dedicated support.

A critical consideration: monday CRM's Basic plan lacks email integration and automations -- features that most competitors include at their lowest tier. Most small businesses will realistically need the Standard ($17/user/month) or Pro ($28/user/month) plan for a functional CRM experience. Bucket seat pricing (scaling in multiples of 5 after the 3-seat minimum) can also inflate costs for teams that don't fit neatly into those increments.

In this 2026 pricing guide, we break down monday CRM's four tiers, calculate real-world costs for teams of different sizes, expose hidden fees and limitations, and compare monday CRM to alternatives like HubSpot, Salesforce, and Pipedrive to help you determine if it is the right CRM for your team.

All monday CRM Plans & Pricing

Plan Monthly Annual Best For
Basic CRM Minimum seats: 3Storage: 5 GB $15 /user/month $12 /user/monthSave 20% Very small teams who need basic contact and deal tracking without automations
Standard CRM Minimum seats: 3Storage: 250 GB $20 /user/month $17 /user/monthSave 15% Growing sales teams needing email sync, basic automations, and third-party integrations
Pro CRM Minimum seats: 3Storage: 1,000 GB $33 /user/month $28 /user/monthSave 15% Ambitious sales teams needing forecasting, email sequences, and advanced reporting
Enterprise CRM Minimum seats: 3 (typically 40+)Storage: Unlimited Contact Contact Large organizations needing lead scoring, enterprise security, dedicated support, and Salesforce integration
View all features by plan

Basic CRM

  • Unlimited customizable pipelines
  • Unlimited contacts
  • Lead, contact, and deal management templates
  • Kanban board view
  • Web forms for lead capture
  • iOS and Android mobile apps
  • 500 AI credits per month per account

Standard CRM

  • All Basic CRM features
  • Emails & Activities timeline
  • Two-way email integration (Gmail & Outlook)
  • Custom CRM automations (250 actions/month)
  • Custom CRM integrations (250 actions/month)
  • Gantt chart view and widget
  • Calendar and Map views
  • Guest access
  • AI writing assistant and AI columns
  • Zoom, DocuSign, PandaDoc, and Aircall integrations

Pro CRM

  • All Standard CRM features
  • Sales forecasting
  • Team goals and quotas
  • Email templates and tracking
  • Email automations and sequences
  • Quotes and invoices
  • Custom dashboards (unlimited boards)
  • Workload view
  • Milestone and critical path (Gantt)
  • Mailchimp, HubSpot, and Facebook Ads integrations
  • Google authentication

Enterprise CRM

  • All Pro CRM features
  • Lead scoring with custom criteria
  • Conditional status changes
  • Sales Teams and Attainment board
  • Document library for deal collateral
  • Enterprise reporting and pivot analysis
  • Dashboard email notifications
  • Built-in Salesforce integration
  • Advanced security controls (HIPAA compliance)
  • Multi-level permissions and data governance
  • Dedicated customer success manager
  • 99.9% uptime SLA
  • Tailored onboarding for 25+ users
  • Panic button for compromised accounts

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Hidden Costs to Budget For

Watch for 6 hidden costs
  • 3-seat minimum on all paid plans: Even solo users or two-person teams pay for 3 seats minimum ($36/month on Basic annual), and seat counts scale in buckets of 5 after the initial 3 -- a team of 4 must purchase 5 seats
  • Monthly billing premium of ~18%: Basic jumps from $12 to $15/user/month, Standard from $17 to $20, and Pro from $28 to $33 -- annual plans require full upfront payment and are non-refundable after 30 days
  • Automation and integration action limits: Standard includes only 250 actions/month for each; exceeding requires upgrading to Pro ($28/user/month) for 25,000 actions -- unused actions do not roll over between billing periods
  • Critical CRM features gated behind Pro tier: Email sync, activity tracking, sales forecasting, email sequences, and quotes/invoices all require Standard ($17) or Pro ($28) plans -- Basic CRM lacks email integration and automations entirely
  • AI add-on costs: All plans receive 500 AI credits/month, but additional AI credits require purchasing the AI add-on, which is only available on Standard, Pro, and Enterprise plans -- Basic plan users cannot purchase more credits
  • Implementation and onboarding overhead: Budget 5-10 hours monthly ($375-$750 at $75/hr) for platform maintenance including board updates, automation adjustments, and workflow optimization -- monday.com does not include configuration services in base pricing
Tip

Ask your monday CRM sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown โ†’

Frequently Asked Questions

01 How much does monday CRM cost?

monday CRM costs $12-$28/user/month with annual billing across three published tiers: Basic CRM ($12/user/month), Standard CRM ($17/user/month), and Pro CRM ($28/user/month). Enterprise CRM requires a custom quote. Monthly billing costs approximately 18% more: Basic ($15), Standard ($20), and Pro ($33). All plans require a minimum of 3 seats, so the true minimum cost is $36/month for Basic annual. For teams of 10 on the popular Standard plan, expect $170/month ($2,040/year) with annual billing.

02 Is monday CRM free?

monday CRM does not offer a permanent free plan. However, it provides a 14-day free trial with access to Pro CRM features and no credit card required. The free Individual CRM plan was discontinued in 2022. After the trial ends, you must choose a paid plan starting at $12/user/month (annual). For teams needing a free CRM, consider HubSpot CRM (free tier for up to 5 users) or Freshsales (free plan for up to 3 users).

03 What is monday CRM?

monday CRM is a dedicated customer relationship management product built on the monday.com work operating system. It is a separate product from monday work management, with its own pricing, features, and plans specifically designed for sales teams. monday CRM includes customizable sales pipelines, lead and contact management, deal tracking, email integration, automations, and sales forecasting. It is used by over 225,000 customers globally and is known for its visual, no-code interface that makes it easy to customize without technical expertise.

04 monday CRM vs HubSpot: which is better?

monday CRM starts at $12/user/month vs HubSpot's free tier, but the comparison is nuanced. HubSpot offers a generous free CRM with contact management, while monday CRM requires paid plans for basic features. For small sales teams (under 5 users), HubSpot's free plan wins on cost. For teams 5-20 users needing pipeline customization without marketing tools, monday CRM Standard ($17/user/month) is more affordable than HubSpot Sales Hub Starter ($20/user/month). HubSpot excels at marketing-sales alignment with its full platform, while monday CRM is stronger for teams already using monday.com for project management.

05 monday CRM vs Salesforce: which should I choose?

monday CRM is significantly cheaper and simpler than Salesforce. monday CRM Pro at $28/user/month includes forecasting and email sequences, while comparable Salesforce Professional costs $80/user/month. monday CRM's visual pipeline and no-code setup means teams can be productive in hours, whereas Salesforce implementations typically take weeks and often require a dedicated admin or consultant. Choose Salesforce if you need deep customization, a massive app ecosystem, or enterprise-grade compliance. Choose monday CRM for simplicity, faster deployment, and lower total cost of ownership.

06 What features are included in each monday CRM plan?

Basic CRM ($12/user/month) includes unlimited pipelines, contacts, web forms, and Kanban view but lacks email sync and automations. Standard CRM ($17/user/month) adds two-way email integration, 250 automation/integration actions per month, Gantt and Calendar views, and guest access. Pro CRM ($28/user/month) adds sales forecasting, email sequences, quotes/invoices, 25,000 automation actions, and custom dashboards. Enterprise CRM (custom pricing) adds lead scoring, Salesforce integration, HIPAA compliance, and a dedicated customer success manager.

07 Does monday CRM have a seat minimum?

Yes, all paid monday CRM plans require a minimum of 3 seats. After the initial 3 seats, pricing scales in buckets of 5 (so your options are 3, 5, 10, 15, 20, 25, 30, 35, or 40 seats). A team of 4 must purchase 5 seats, and a team of 6 must purchase 10 seats. For teams exceeding 40 users, you must contact monday.com's sales team for a custom Enterprise quote. This bucket pricing model can result in paying for unused seats.

08 Can I use monday CRM with monday work management?

Yes, monday CRM and monday work management are separate products that integrate seamlessly. However, they are priced independently -- subscribing to one does not include the other. If your team uses both monday work management and monday CRM, you will pay for both subscriptions separately. The benefit is a unified interface and data sharing between project management and sales workflows, which competitors like Pipedrive or Salesforce cannot offer natively.