Price checkMonthly
Ooma Office$19.95/moOoma Office Pro$24.95/moOoma Office Pro Plus$29.95/mo
See all 3 plans
Quick Answer
Last verified:
High confidence

Ooma Office costs $19.95 to $29.95 per month as of March 2026, with 3 plans available. Plans: Ooma Office at $19.95/month, Ooma Office Pro at $24.95/month, and Ooma Office Pro Plus at $29.95/month. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Ooma Office offers 3 pricing tiers: Ooma Office, Ooma Office Pro, Ooma Office Pro Plus. Paid plans include Ooma Office at $19.95/per user, Ooma Office Pro at $24.95/per user, Ooma Office Pro Plus at $29.95/per user. The Ooma Office Pro plan is growing businesses needing video conferencing, call recording, and multi-location management capabilities.

Compared to other business phone / voip software, Ooma Office is positioned at the budget-friendly price point.

  • Median contract: $299/yr from 0 purchases
  • Average negotiated discount: 92%
  • 4 documented hidden costs beyond list price
  • Contracts auto-renew — Must notify within 30 days of disputed charges
Last verified: | Sources: 5 pricing pages and reviews

How much does Ooma Office cost?

Ooma Office pricing ranges from $19.95 to $29.95/month across 3 plans. Plans include Ooma Office at $19.95/month, Ooma Office Pro at $24.95/month, Ooma Office Pro Plus at $29.95/month.

Ooma Office Pricing Overview

Ooma Office has 3 pricing plans ranging from $19.95 to $29.95/month. The Ooma Office plan costs $19.95/month, best for small businesses and startups needing reliable voip service with essential features at an affordable price point. The Ooma Office Pro plan costs $24.95/month, best for growing businesses needing video conferencing, call recording, and multi-location management capabilities. The Ooma Office Pro Plus plan costs $29.95/month, best for established small businesses requiring crm integrations, call queuing, and advanced analytics with dedicated support.

Ooma Office contracts auto-renew, with a None - no contracts or long-term commitments required minimum commitment, requiring Must notify within 30 days of disputed charges notice to cancel.

The median Ooma Office customer pays $299/year, with an average 92% discount available through negotiation.

There are at least 4 documented hidden costs beyond Ooma Office's list price, including implementation, training, and add-on fees.

This pricing was last verified in January 29, 2026 from 5 independent sources.

Visit Ooma Office Pricing
Ooma Office is a cloud-based VoIP phone system designed for small businesses with 1-50 employees. The platform offers enterprise-grade features including a virtual receptionist, ring groups, call recording, and mobile apps at competitive pricing starting at $19.95 per user monthly. With no long-term contracts required, free number porting, and included features like voicemail transcription and conference bridging, Ooma Office provides a cost-effective alternative to traditional phone systems and enterprise VoIP platforms.

How Ooma Office Pricing Compares

Compare Ooma Office pricing against top alternatives in Business Phone / VoIP.

8x8 $0-$0/user/mo View pricing → Dialpad $0-$0/user/mo View pricing → Nextiva $15.0-$75.0/user/mo View pricing →

All Ooma Office Plans & Pricing

Plan Monthly Annual Best For
Ooma Office users: 1-50 usersconferencing: Up to 10 participants per conference $19.95 /per user $19.95 /per user Small businesses and startups needing reliable VoIP service with essential features at an affordable price point
Ooma Office Pro users: 1-50 usersconferencing: Up to 25 video participants $24.95 /per user $24.95 /per user Growing businesses needing video conferencing, call recording, and multi-location management capabilities
Ooma Office Pro Plus users: 1-50 usersconferencing: Up to 25 video participants $29.95 /per user $29.95 /per user Established small businesses requiring CRM integrations, call queuing, and advanced analytics with dedicated support
View all features by plan

Ooma Office

  • Unlimited calling in US, Canada, Mexico, Puerto Rico
  • Virtual receptionist (auto-attendant)
  • Ring groups and call forwarding
  • Voicemail and voicemail transcription
  • Mobile app for iOS and Android
  • Desktop app for Mac and Windows
  • Conference bridge (up to 10 participants)
  • Call logs and basic analytics
  • Free number porting
  • Music on hold
  • Caller ID
  • Call blocking

Ooma Office Pro

  • Everything in Ooma Office
  • Video conferencing (up to 25 participants)
  • Call recording
  • Hot desking
  • Multi-site management
  • Advanced call blocking
  • Enhanced call analytics
  • Priority customer support
  • Desktop screen sharing
  • Voicemail groups

Ooma Office Pro Plus

  • Everything in Ooma Office Pro
  • Call queuing
  • Salesforce integration
  • Microsoft Dynamics integration
  • Zendesk integration
  • Advanced analytics and reporting
  • Custom hold music
  • Paging groups
  • Enhanced security features
  • Dedicated account manager
See Ooma Office Plans & Sign Up

Compare Ooma Office vs Alternatives

Before committing to Ooma Office, compare pricing with these 3 alternatives in the same category.

VS8x8
Free

Small businesses needing basic VoIP phone service and team messaging without video conferencing or international calling

Compare pricing
VSDialpad
Free

Small businesses and teams needing basic VoIP service with messaging and workspace integrations without AI features

Compare pricing
VSNextiva
From $15.0/user/mo

Small to medium businesses needing reliable VoIP service with video conferencing and essential phone features

Compare pricing

All Ooma Office alternatives & migration guides

What Companies Actually Pay for Ooma Office

The median Ooma Office buyer pays $299/year based on 0 verified purchase transactions, with an average 92% savings through negotiation.

What companies actually pay $299/yr Median across 0 purchases
92% avg. savings
with negotiation
Review scores
TrustRadius 7.9/10 (85)
Top pricing complaints
Service interruptions and dropped calls in recent monthsCustomer support difficult to reach during outagesAutomatic enrollment in Premier trial without clear notificationSoft phone app requires frequent logout/login to stay current
Source: Vendr buyer database — median calculated from 0 real purchase transactions. Savings figure reflects negotiated discounts reported by buyers.
Visit Ooma Office Pricing

How Ooma Office Pricing Compares

Software Starting Price Top Price
Ooma Office $19.95/month $29.95/month
8x8 $15/month $44/month
Dialpad $15/month $25/month
Nextiva $15/month $75/month
Vonage Business $13.99/month $27.99/month

Browse all Business Phone / VoIP pricing →

4 Ooma Office Hidden Costs Beyond the List Price

Beyond the listed price, Ooma Office has at least 4 documented hidden costs that can significantly increase total cost of ownership.

Watch for 4 hidden costs
  • Taxes and regulatory fees $3-$6/user/month
    medium 2 sources
    Reddit "minimal fees (based on your location) after the initial purchase"
    Reddit "Oomas premium plan is $9.99 + taxes and fees."
  • Hardware purchase required $130-$150
    medium 2 sources
    Reddit "I looked at them back in 2019ish... I ended up going with Ooma which is about $6 / month after you buy their box for ~$130."
    Reddit "Ooma is not a good deal as the hardware is locked to their service and you could pay for several months of service from a BYOD provider with the difference ($120-$40)."
  • Automatic Premier trial enrollment $119.99/year
    high 2 sources
    Reddit "Be careful of their new customer trial period, they will upgrade you to their premium plan automatically after a few months."
    Reddit "If you are enrolled in a free trial of an Ooma Service ..., you will be notified via e-mail when the trial ... is due to expire... Should you fail to notify Ooma of your intention to cancel..."
  • Service reliability issues 5-10% productivity loss
    high 2 sources
    TrustRadius "in the last few months, there have been multiple service interruptions (at least once or twice per month). Their customer support during these times is almost impossible to reach and there is no good explanation of the problems."
    TrustRadius "The service is not as good as expected even with a high speed internet connection... Calls are dropped"
Tip

Ask your Ooma Office sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
Reddit User discussions TrustRadius Enterprise reviews Vendr Verified buyer transactions
Key claims include inline source attribution. Data verified against multiple independent sources. 13 source citations total.

Ooma Office Contract Terms

Ooma Office contracts auto-renew. Changes require Must notify within 30 days of disputed charges. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice Must notify within 30 days of disputed charges
Minimum Commitment None - no contracts or long-term commitments required
Mid-Term Downgrade Allowed
Payment Terms Monthly or annual billing available
Price Escalation No published schedule for price increases
Note

Phone Genie bundle has its own pricing plan with Premier included and cannot be downgraded to Basic. Standard Telo allows Basic plan.

Based on 2 verified sources

How to Negotiate Ooma Office Pricing

Ooma Office contracts are negotiable — buyers save an average of 92% off list price. These 2 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 2 tactics
Mention pricing variability medium success

Ooma Office pricing can vary and is not always standardized. Contact their sales team directly and mention that you're aware pricing is negotiable, especially for multi-user deployments.

Reddit comment stating 'OOMAs pricing can vary'
Work with an Ooma representative medium success

Users report that working directly with an Ooma small business team member can result in better pricing than the published rates. Ask if there are any current promotions or business discounts available.

Reddit mentions of Ooma representatives helping with pricing
High success Medium Low / difficult

Full negotiation guide →

Ooma Office Pricing FAQ

01 How much does Ooma Office cost?

Pricing varies by plan. Check the official pricing page for current rates.

02 Does Ooma Office have a free tier?

Check the pricing section above for free tier availability.

03 What are the main features of Ooma Office?

Key features include the items listed in the pricing tiers above.

04 Is Ooma Office worth the price?

Value depends on your specific needs and use case. Compare features across plans.

05 What are the ongoing costs beyond the monthly subscription?

Beyond the base subscription ($19.95-$29.95/user/month depending on plan), expect taxes and regulatory fees of $3-6 per user per month. You'll also need to purchase Ooma-compatible hardware upfront (approximately $130-150 for base units). If you want advanced features like voicemail transcription or enhanced spam filtering, those require upgrading to Premier at $119.99/year.

06 Does Ooma Office require a contract?

No. Ooma Office is available without contracts or long-term commitments, allowing you to cancel at any time. However, be aware that new customers are automatically enrolled in a Premier free trial that converts to paid unless you actively cancel it.

07 How reliable is Ooma Office service?

Service quality has declined recently according to user reports. Multiple users mention service interruptions occurring once or twice per month since late 2024, with dropped calls even on high-speed internet connections. Customer support during these outages is reportedly difficult to reach. Earlier reviews (pre-2024) praised reliability, but recent experience has been less consistent.

08 Can I use my existing phones with Ooma Office?

Yes, Ooma Office supports traditional desk phones through their base station, as well as softphones and mobile apps. However, the hardware is proprietary and locked to Ooma's service. You'll need to purchase Ooma-compatible equipment upfront rather than bringing your own VoIP devices.

Is this pricing incorrect? — we verify and update within 24 hours.