All Vonage Business Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Mobile

  • Unlimited domestic calling (US, Canada, Mexico, Puerto Rico)
  • Mobile and desktop apps
  • SMS/MMS messaging
  • Voicemail
  • Virtual receptionist (auto-attendant)
  • 99.999% uptime SLA

Premium

  • Everything in Mobile
  • VoIP desk phone support
  • Unlimited video meetings (up to 200 participants)
  • Team messaging
  • Single sign-on (SSO)
  • 20+ app integrations (Salesforce, Microsoft 365, Google Workspace, Slack)

Advanced

  • Everything in Premium
  • On-demand call recording (15 hours/month)
  • Visual voicemail with transcription
  • Call groups
  • Extended user management

Contact Center

  • Everything in Advanced
  • Omnichannel routing (voice, chat, email, social)
  • Workforce management
  • Quality management and call scoring
  • AI-powered speech analytics
  • Custom SLA and dedicated account team
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What does Vonage Business actually cost you?

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Tier
Billing
Your projected cost$349.75per month · $13.99/seat × 25 seats
Year 1 license$4.2K12 months at this rate
At a glance

List price by tier (annualized, per seat)

Per-seat list price across Vonage Business's plans, annualized. Custom-priced tiers show a hatched bar.

Mobile$167.88/yr
Premium$251.88/yr
Advanced$335.88/yr
Contact CenterCustom
Real-world benchmark

Buyers actually pay a median of $360/yr for Vonage Business contracts (Vendr deal flow, n=39). That's a contract total — the more seats, the more leverage to negotiate down.

Quick Answer
Last verified:
Medium confidence

Vonage Business costs $13.99 to $27.99 per month as of June 2026, with 4 plans available. Plans: Mobile at $13.99/month, Premium at $20.99/month, and Advanced at $27.99/month. Enterprise pricing is available on request. The median contract is $360/year based on 39 verified purchases.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Vonage Business offers 4 pricing tiers: Mobile, Premium, Advanced, Contact Center. Paid plans include Mobile at $13.99/per user/mo (annual billing), Premium at $20.99/per user/mo (annual billing), Advanced at $27.99/per user/mo (annual billing). The Premium plan is small to mid-sized businesses that need video conferencing, crm integrations, and desk phone support..

Compared to other business phone / voip software, Vonage Business is positioned at the budget-friendly price point.

  • Median contract: $360/yr from 39 purchases
  • 0
  • Contracts auto-renew — Difficult to cancel, no clear window specified

How much does Vonage Business cost?

Vonage Business pricing starts at $13.99/month across 4 plans, with enterprise pricing available on request. Plans include Mobile at $13.99/month, Premium at $20.99/month, Advanced at $27.99/month, Contact Center (custom pricing).

Vonage Business Pricing Overview

Vonage Business has 4 pricing plans ranging from $13.99 to $27.99/month. The Mobile plan costs $13.99/month, best for mobile-first teams needing basic voip without desk phones or video meetings.. The Premium plan costs $20.99/month, best for small to mid-sized businesses that need video conferencing, crm integrations, and desk phone support.. The Advanced plan costs $27.99/month, best for growing businesses needing call recording, voicemail transcription, and advanced call management.. The Contact Center plan requires contacting sales for a custom quote and is designed for enterprises running inbound/outbound contact center operations at scale..

Vonage Business contracts auto-renew, with a 2 years minimum commitment, requiring Difficult to cancel, no clear window specified notice to cancel, and annual price increases of No published schedule.

The median Vonage Business customer pays $360/year based on 39 verified purchases.

This pricing was last verified in June 9, 2026 from 1 independent source.

Vonage Business Communications (VBC) plans start at $13.99 per user per month on annual billing — covering Mobile ($13.99), Premium ($20.99), and Advanced ($27.99). Month-to-month rates run higher: $19.99, $29.99, and $39.99 respectively for 1–4 users. Larger teams (20–99 users) qualify for volume discounts that bring annual pricing as low as $10.49/user/mo on the Mobile plan.

The three tiers cover the full unified communications stack: Mobile provides unlimited domestic calling and basic messaging; Premium adds video meetings (up to 200 participants), desk phone support, and integrations with Salesforce, Microsoft 365, and Google Workspace; Advanced layers on on-demand call recording and visual voicemail transcription.

A separate Contact Center product handles omnichannel routing and workforce management at custom pricing. All VBC plans include a 99.999% uptime SLA and unlimited calling to the US, Canada, Mexico, and Puerto Rico.

Vonage was acquired by Ericsson in 2022 and continues to operate its business communications platform independently under the Vonage brand.

How Vonage Business Pricing Compares

Compare Vonage Business pricing against top alternatives in Business Phone / VoIP.

Compare Vonage Business vs Alternatives

Before committing to Vonage Business, compare pricing with these 3 alternatives in the same category.

All Vonage Business alternatives & migration guides

What Companies Actually Pay for Vonage Business

The median Vonage Business buyer pays $360/year based on 39 verified purchase transactions.

What companies actually pay $360/yr Median across 39 community cost mentions
Review scores
Trustpilot 1.84/5 (25)
Top pricing complaints
Poor customer service and unresponsive supportDifficult to cancel contracts with auto-renewal clausesFrequent service outages affecting business operationsUnexpected or duplicate billing charges
Source: Community cost mentions (Reddit, Hacker News) — aggregated from 39 distinct user reports. Indicative only — not contract-grade data.

How Vonage Business Pricing Compares

Software Starting Price Top Price
Vonage Business $13.99/month $27.99/month
8x8 $15/month $140/month
CallHippo Free $45/user/month
Dialpad $15/month $25/month
KrispCall $15/user/month $40/user/month
Nextiva $18.95/month $75/month
Intelligence sourced from 1 independent sources
Trustpilot Consumer reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 2 source citations total.

Vonage Business Contract Terms

Vonage Business contracts auto-renew and cannot be downgraded mid-term. Changes require Difficult to cancel, no clear window specified. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice Difficult to cancel, no clear window specified
Minimum Commitment 2 years
Mid-Term Downgrade Not allowed
Payment Terms Monthly billing
Price Escalation No published schedule
Note

Contract lock-in makes changes difficult

Based on 1 verified source

Vonage Business Pricing FAQ

01 How much does Vonage Business cost per month?

Vonage Business Communications plans cost $13.99–$27.99 per user per month on annual billing (1–4 users): Mobile at $13.99, Premium at $20.99, and Advanced at $27.99. Month-to-month pricing is $19.99, $29.99, and $39.99 per user respectively.

02 Does Vonage Business offer volume discounts?

Yes. Teams of 5–19 users pay $12.59–$27.99/user/mo on annual plans; 20–99 users pay $10.49–$27.99/user/mo. Teams of 100 or more should contact sales for custom pricing.

03 What is included in the Vonage Premium plan?

The Premium plan ($20.99/user/mo on annual billing) includes everything in Mobile plus VoIP desk phone support, unlimited video meetings for up to 200 participants, team messaging, single sign-on, and integrations with Salesforce, Microsoft 365, Google Workspace, and Slack.

04 Is call recording included in Vonage Business plans?

On-demand call recording (15 hours/month) is included only in the Advanced plan at $27.99/user/mo (annual). It is not included in Mobile or Premium and must be purchased as an add-on on lower tiers.

05 Does Vonage Business require an annual contract?

Annual contracts are optional but unlock significant savings — roughly 30% off compared to month-to-month rates. Month-to-month plans are available but priced at $19.99–$39.99/user/mo for 1–4 users.

06 How does Vonage Business pricing compare to competitors?

At $13.99–$27.99/user/mo (annual), Vonage is competitively priced against RingCentral and 8x8 for small teams. However, many features that competitors bundle at lower tiers — such as call recording and voicemail transcription — require Vonage's Advanced plan or paid add-ons.

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