8x8 vs Quo Pricing (2026)
Compare / 8x8 vs Quo
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Team size
25 seats

8x8 vs Quo

Business Phone / VoIP pricing comparison · 2026

8x8 costs $15–$140/user/mo, while Quo costs $19–$47/user/mo. These products use different pricing models ( vs Per-seat subscription), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit 8x8 pricing
Discount programs →
Visit Quo pricing
Discount programs →
Affiliate partner — does not affect ranking.
Compare
2 products · Business Phone / VoIP
Side-by-side · live
8x8
8x8 costs $24–$140 per user/month as of 2026, billed annually.
verified 10w ago
$599 $16K
View pricing →
Quo
Quo (formerly OpenPhone) is an AI-powered business phone system designed for startups and
verified 2d ago
$599 $16K
View pricing →
Recorded annual contract medians
Quo median is $16K less than 8x8 · different customer contracts; not a quote
Cheapest $599
Spread 96%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
X2 (8x8 Work)
$7.2K/yr
year 1 license · $24/seat
Business
$9.9K/yr
year 1 license · $33/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$16K/yr
Vendr · n=3 · limited data
↓ Lowest median
Median annual
$599/yr
Vendr · n=213
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 6 sourced facts
3 hidden-cost · 2 contract · Vendr median
Last verified 2mo ago
Confidence Medium confidence
Sources 12 sourced facts
8 hidden-cost · 2 contract · Vendr median · 1 review platform
Last verified 2d ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
3 documented
  • Implementation and Professional Services (Complex Multi-Site Programs)
    $25,000–$50,000+
    1 source
  • Implementation Fees (CCaaS Tiers)
    $5,000 to over $50,000
    1 source
  • Total First-Year Costs
    111–176%
    1 source
5 documented
  • A2P 10DLC registration fees for US texting
    One-time registration fee (a buyer reported $20) plus a recurring monthly per-number fee
    1 source
  • Additional phone numbers cost $5/month each
    $5/month per additional number ($60/year each)
    1 source
  • Annual prepayment billing disputes
    Double-charging during billing disputes can exceed $300+
    2 sources
  • Number Recovery Fee After Trial Cancellation
    $70
    1 source
  • Zapier/API Automation SMS Charges
    $0.01/segment
    2 sources
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

8x8
Quo
Auto-renewal
—
Yes
Cancellation
—
Must cancel before 7-day trial ends to avoid charges
Commitment
—
✓ Monthly or annual billing - no minimum user licenses required
Price escalation
Price increases observed year-over-year. Vendr reports 5% uplift proposed for 12-month renewals, with price for X2 license having risen from previous year.
Pricing has increased over time - base plan was $10/mo historically, now $15/mo annual or $28/mo monthly for Starter plan
Can downgrade
—
—
Based on 4 verified sources (Vendr · TrustRadius · BBB)
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
No public ratings yet
Best for
Small businesses needing basic VoIP phone service and messaging
Watch out
Forced migration from affordable Meet Pro to expensive X Series plans
Trustpilot
4.3out of 5 (25)
Best for
Solopreneurs and small teams needing a basic business phone line with US/Canada calling and messaging
Watch out
Account flagging and suspension for 'suspicious activity' after extended use
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit 8x8 pricing
Discount programs →
Visit Quo pricing
Discount programs →
Affiliate partner — does not affect ranking.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Business Phone / VoIP

8x8

$15–$140
/user/mo
6 plans
Full pricing breakdown →
VS
Business Phone / VoIP

Quo

$19–$47
/user/mo
3 plans
Full pricing breakdown →
⚖

Different Pricing Models

Direct price comparison isn't meaningful here — 8x8 uses pricing while Quo uses Per-seat subscription pricing. Your actual cost will depend on usage volume, team size, or both. Here's each product in its native unit.

8x8

$15–$140/user/mo
See full 8x8 pricing →
vs
Per-seat subscription

Quo

$19–$47/user/mo
See full Quo pricing →

8x8 and Quo both operate in the business phone / voip category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan 8x8 Quo
Express $15 /user/month $19 /user/month
X2 (8x8 Work) $24 /user/month $33 /user/month
X4 (8x8 Work) $44 /user/month $47 /user/month
X6 (Contact Center Voice) $85 /user/month —
X7 (Contact Center Voice+Digital) $110 /user/month —
X8 (Contact Center Multichannel) $140 /user/month —

Market Intelligence

8x8

Median annual cost
$16,462
Based on
3 deals

Quo

Median annual cost
$599
Based on
213 deals

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

8x8 3 hidden costs

critical
Implementation and Professional Services (Complex Multi-Site Programs) $25,000–$50,000+
critical
Implementation Fees (CCaaS Tiers) $5,000 to over $50,000
high
Total First-Year Costs 111–176%
See all 8x8 hidden costs →

Quo 6 hidden costs

medium
A2P 10DLC registration fees for US texting One-time registration fee (a buyer reported $20) plus a recurring monthly per-number fee
low
Additional phone numbers cost $5/month each $5/month per additional number ($60/year each)
high
Annual prepayment billing disputes Double-charging during billing disputes can exceed $300+
high
Number Recovery Fee After Trial Cancellation $70
medium
Zapier/API Automation SMS Charges $0.01/segment
See all Quo hidden costs →

Contract Terms

Term 8x8 Quo
Auto-renewal — Yes
Cancellation — Must cancel before 7-day trial ends to avoid charges
Minimum commitment — Monthly or annual billing - no minimum user licenses required
Price escalation Price increases observed year-over-year. Vendr reports 5% uplift proposed for 12-month renewals, with price for X2 license having risen from previous year. Pricing has increased over time - base plan was $10/mo historically, now $15/mo annual or $28/mo monthly for Starter plan

Continue researching

8x8

Quo

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