Quick Answer
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Voiceflow pricing varies by team size and features, ranging from $0 to $0 per editor/month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training

Voiceflow offers 4 pricing tiers: Free (Sandbox), Pro, Team (Business), Enterprise. Standard paid plans include Free (Sandbox) at $0/month, Pro at $60/editor/month, Team (Business) at $150/editor/month. The Pro plan is small teams or solo professionals needing gpt-4 access and more agents with moderate usage.

Compared to other ai chatbot platforms software, Voiceflow is positioned at the budget-friendly price point.

Last verified: February 2026 | Sources: 6 pricing pages and reviews

Voiceflow is a visual collaboration platform designed for designing, prototyping, and building conversational AI agents (chatbots and voice assistants). Unlike code-first platforms that require developer expertise, Voiceflow emphasizes visual design with a drag-and-drop canvas, making it accessible to cross-functional teams including designers, product managers, marketers, and developers. It supports integrations with major LLMs (GPT-4, Claude), custom APIs, databases, and deployment across web, mobile, and voice channels (Alexa, Google Assistant).

Pricing starts at $0 for the free tier (Sandbox), which includes 1,000 credits per month, up to 2 agents, 1 editor seat, GPT-3.5 access, and 7-day version history. The most popular Pro plan costs $60/month per editor (or $54/month annual) with 10,000 credits, 20 agents, GPT-4 and Claude access, and 30-day version history. Team plan costs $150/month per editor ($135 annual) with 30,000 credits, unlimited agents, unlimited version history, priority support, and 15 concurrent voice calls. Enterprise pricing is custom.

A critical consideration: Additional editor seats cost $50/month on both Pro and Team plans. A 5-person team on Pro costs $260/month ($60 base + 4 × $50), not $60. Voiceflow credits are consumption units, not direct messages -- complex agents with API calls or AI model usage can consume 5-10+ credits per conversation, making effective message counts much lower than credit counts. Once your monthly credit limit is exhausted, agents stop responding until renewal or upgrade, with no option to purchase additional credits mid-cycle.

In this 2026 pricing guide, we break down Voiceflow's four tiers, calculate real-world costs for multi-editor teams, expose hidden per-editor fees and credit exhaustion policies, and compare Voiceflow to alternatives like Botpress, ManyChat, and Landbot to help you determine which chatbot platform delivers the best value for your conversational AI design and development needs.

All Voiceflow Plans & Pricing

Plan Monthly Annual Best For
Free (Sandbox) Credits: 1,000/monthAgents: 2 Free Free 0 Individual designers or developers prototyping chatbot ideas with low usage
Pro Credits: 10,000/monthAgents: 20 $60 /editor/month $54 /editor/monthSave 10% Small teams or solo professionals needing GPT-4 access and more agents with moderate usage
Team (Business) Credits: 30,000/monthAgents: Unlimited $150 /editor/month $135 /editor/monthSave 10% Growing teams needing unlimited agents, advanced collaboration, and higher usage limits
Enterprise Credits: Custom allocationAgents: Unlimited Contact Contact Large enterprises requiring advanced security, compliance, dedicated support, and custom deployments
View all features by plan

Free (Sandbox)

  • 1,000 monthly included credits
  • Up to 2 agents (chatbots)
  • 1 editor seat included
  • Access to GPT-3.5 and basic models
  • Basic version history (7 days)
  • Community support via Discord
  • Password-protected prototypes
  • Web widget for deployment

Pro

  • 10,000 monthly included credits
  • Up to 20 agents (chatbots)
  • 1 editor included ($50 per additional editor)
  • Access to GPT-4 and Claude models
  • 30-day version history
  • Password-protected prototypes
  • Email support
  • Advanced integrations and APIs
  • Custom branding options

Team (Business)

  • 30,000 included credits per month
  • Unlimited agents (chatbots)
  • 1 editor included ($50 per additional editor)
  • Advanced privacy controls
  • User permissions and roles
  • Unlimited version history
  • Priority support
  • 15 concurrent voice calls
  • Advanced analytics and insights
  • SSO available (add-on)

Enterprise

  • Custom credit allocation
  • Unlimited agents and editors
  • Enterprise SSO and SCIM
  • Advanced security and compliance
  • Dedicated customer success manager
  • SLA with guaranteed uptime
  • Custom integrations and onboarding
  • Unlimited voice calls
  • Data residency options
  • White-label options available
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Hidden Costs to Budget For

Watch for 6 hidden costs
  • Additional editor seats cost $50 each: Pro and Team plans include only 1 editor seat -- each additional team member costs $50/month, so a team of 5 editors on Pro costs $260/month ($60 base + 4 × $50), not $60
  • Credit exhaustion stops agents: Once you hit your monthly credit limit, your agents stop responding until the next billing cycle or you upgrade -- you cannot purchase additional credits mid-cycle, forcing immediate upgrades
  • Annual billing saves only 10%: Annual pricing saves just 10% (Pro: $54 vs $60/month, Team: $135 vs $150/month) -- smaller discount than competitors who offer 15-25% annual savings
  • Voice calls limited on lower tiers: Pro includes no voice calls, and Team includes only 15 concurrent voice calls -- enterprises needing extensive voice capabilities require Enterprise (custom pricing)
  • Credits are not messages: Voiceflow credits are consumption units that vary by action -- complex agents with API calls, database queries, or AI model usage can consume 5-10+ credits per conversation, making the effective message count much lower than credit count
  • Team plan still charges per editor: Despite being called 'Team,' the Business plan charges $50 per additional editor beyond the first -- total cost scales linearly with team size, not a flat team rate
Tip

Ask your Voiceflow sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Frequently Asked Questions

01 How much does Voiceflow cost?

Voiceflow offers a free tier with 1,000 credits/month, Pro at $60/month ($54 annual) per editor with 10,000 credits, Team at $150/month ($135 annual) per editor with 30,000 credits, and custom Enterprise pricing. CRITICAL: Additional editor seats cost $50/month on Pro and Team plans -- a 5-editor Pro team costs $260/month ($60 base + 4 × $50), not $60. Annual billing saves 10% across paid tiers. Credits are consumption units, not direct messages, and once exhausted, agents stop responding until renewal or upgrade.

02 Is Voiceflow free?

Yes, Voiceflow offers a permanent free tier (Sandbox) with 1,000 credits per month, up to 2 agents, 1 editor seat, access to GPT-3.5, and 7-day version history. This is sufficient for prototyping and low-volume testing. However, free tier users cannot access GPT-4 or Claude models, are limited to 2 agents, and have strict credit limits that can be exhausted quickly with API calls or complex workflows. For production chatbots, most users need Pro ($60/month) or Team ($150/month) plans.

03 What is Voiceflow?

Voiceflow is a visual collaboration platform for designing, prototyping, and building conversational AI agents (chatbots and voice assistants). Unlike code-first platforms, Voiceflow emphasizes visual design with a drag-and-drop canvas, making it accessible to non-technical teams including designers, product managers, and marketers. It supports integrations with major LLMs (GPT-4, Claude), custom APIs, and deployment across web, mobile, and voice channels (Alexa, Google Assistant). Voiceflow is popular among product teams who want rapid prototyping and cross-functional collaboration without heavy coding.

04 Voiceflow vs Botpress: which is better?

Voiceflow Pro ($60/month per editor) is significantly more affordable than Botpress Team ($495/month) but offers different value propositions. Voiceflow includes 10,000 credits, 20 agents, and visual design focus, while Botpress includes 50,000 messages, 3 bots, live agent handoff, and open-source flexibility. Voiceflow is better for teams prioritizing design collaboration, rapid prototyping, and lower upfront costs. Botpress is better for enterprises needing production-grade infrastructure, self-hosting, and live agent handoff. Consider per-editor costs: Voiceflow charges $50 per additional editor vs Botpress's flat pricing.

05 Voiceflow vs ManyChat: which should I choose?

Voiceflow and ManyChat serve different use cases. ManyChat Pro starts at $15/month (scaled by contacts) and focuses on marketing automation for social media (Instagram, Facebook, SMS) with visual flow builders for non-technical marketers. Voiceflow Pro starts at $60/month per editor and targets product teams building custom AI agents with GPT-4, Claude, and API integrations. Choose ManyChat if you're focused on social media marketing automation with simple flows. Choose Voiceflow if you need custom AI agent development, GPT-4/Claude access, and cross-functional design collaboration.

06 What features are included in each Voiceflow plan?

Free (Sandbox) includes 1,000 credits, 2 agents, 1 editor, GPT-3.5 only, and 7-day version history. Pro ($60/month per editor) includes 10,000 credits, 20 agents, GPT-4 and Claude access, 30-day version history, and email support. Team ($150/month per editor) includes 30,000 credits, unlimited agents, unlimited version history, priority support, 15 concurrent voice calls, and advanced privacy controls. Enterprise (custom) includes custom credits, unlimited everything, SSO, SCIM, SLA, and dedicated support. Additional editors cost $50/month on Pro and Team plans.

07 What are Voiceflow credits?

Voiceflow credits are consumption units used to measure agent usage, not direct message counts. Simple text responses might use 1 credit, while complex workflows with API calls, database queries, or AI model usage can consume 5-10+ credits per conversation. This means 10,000 Pro credits ≠ 10,000 conversations -- real conversation capacity depends on agent complexity. Once your monthly credits are exhausted, agents stop responding until the next billing cycle or you upgrade. Credits cannot be purchased mid-cycle.

08 Can I add more editors to Voiceflow?

Yes, but additional editors cost $50/month each on Pro and Team plans. For example, a 5-person team on Pro costs $260/month ($60 base + 4 additional editors × $50), not $60. Enterprise plans include unlimited editors. If you have a large team (10+ editors), Enterprise pricing may be more cost-effective than paying per-editor on Team plan. Each editor gets full access to all agents and can collaborate in real-time.

09 Does Voiceflow support voice assistants?

Yes, Voiceflow supports voice assistant development for Alexa, Google Assistant, and custom voice implementations. However, voice call capabilities are limited on lower tiers: Pro includes no concurrent voice calls, Team includes 15 concurrent voice calls, and Enterprise includes unlimited voice calls. If you're building production voice assistants with significant traffic, you'll need Team ($150/month) or Enterprise (custom) plans. The free tier and Pro tier are primarily for web chatbots, not voice.