Chatbase Pricing 2026

Chatbase offers five pricing tiers: Free ($0, 50 message credits/month), Hobby ($40/month or $32/month annual), Standard ($150/month or $120/month annual), Pro ($500/month or $400/month annual), and Enterprise (custom pricing). All plans include embedding on unlimited websites. Credit consumption varies by AI model -- GPT-4 uses 20 credits per response while Claude 3.5 Sonnet and Gemini models use only 1 credit. Additional costs include removing branding ($39-199/month), custom domains ($59/month), and extra credits ($12-14 per 1,000).

Yes, Chatbase offers a permanent free plan with 50 message credits per month, 1 AI agent, 400,000 character training data limit, and 10 training links. The free plan is limited to basic AI models like GPT-4o Mini and does not include integrations, API access, or AI Actions. Agents are automatically deleted after 14 days of inactivity. For production use, most businesses need at least the Hobby plan ($40/month) for integrations and higher credit limits.

Chatbase is an AI chatbot builder that lets you create custom GPT-powered chatbots trained on your own data. You can train chatbots on websites, documents, PDFs, and other data sources, then embed them on your website or connect via integrations with Slack, WhatsApp, Messenger, and more. Chatbase supports multiple AI models including GPT-4, GPT-4o, Claude 3.5, and Gemini. It's used by over 10,000 paying customers for customer support, lead generation, and FAQ automation.

Chatbase uses a credit-based system where each AI response consumes a different number of credits based on the model used. GPT-4 and Claude 3 Opus consume 20 credits per response, GPT-4o Mini consumes 10 credits, and Claude 3.5 Sonnet and Gemini models consume just 1 credit per response. This means the effective cost per conversation varies dramatically -- on the Hobby plan (1,500 credits), you get 75 GPT-4 responses or 1,500 Gemini responses. Choosing the right model is critical to managing costs.

Chatbase and Botpress serve different needs. Chatbase is a no-code chatbot builder focused on training AI on your data, starting at $40/month (Hobby) with 1,500 credits. Botpress is an open-source conversational AI platform with a visual studio, starting at $495/month (Team) with 50,000 messages. Choose Chatbase if you want a simple, fast way to deploy a custom AI chatbot trained on your content. Choose Botpress if you need enterprise-grade infrastructure, live agent handoff, self-hosting options, or full developer customization.

Chatbase Hobby ($40/month, 1,500 credits) is more affordable than Voiceflow Pro ($60/editor/month, 10,000 credits) but offers fewer features. Chatbase focuses on quickly deploying AI chatbots trained on your data, while Voiceflow is a full conversation design platform with visual builders, prototyping tools, and team collaboration. Choose Chatbase for simple AI chatbots trained on your content. Choose Voiceflow for complex conversational experiences requiring visual design, multi-step flows, and team collaboration.

Yes, Chatbase is widely used for customer support automation. You can train your chatbot on support documentation, FAQs, product guides, and website content, then embed it on your site to handle common questions 24/7. However, Chatbase does not include built-in live agent handoff on any plan, so you'll need third-party integrations for escalation. For high-volume support, the credit-based pricing model means costs can spike -- 1,000 daily GPT-4 conversations would consume 20,000 credits, exceeding the Standard plan's monthly allocation in just 2 days.

Yes, Chatbase offers a 20% discount on annual billing. The discounted prices are: Hobby at $32/month (vs $40 monthly), Standard at $120/month (vs $150 monthly), and Pro at $400/month (vs $500 monthly). Annual billing saves $96/year on Hobby, $360/year on Standard, and $1,200/year on Pro. The annual discount is competitive with industry standards, but note that add-ons like custom domains ($59/month) and branding removal ($39-199/month) are billed separately.

Chatbase supports integrations with Slack, WhatsApp, Facebook Messenger, Zapier, WordPress, Shopify, and more. Integrations are available starting from the Hobby plan ($40/month) -- the free plan does not include integrations. You can also use the Chatbase API to build custom integrations. AI Actions allow your chatbot to perform tasks like creating tickets, looking up orders, or updating records. Actions are limited by plan: 5 per chatbot on Hobby, 10 on Standard, and 15 on Pro.