Quick Answer
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Chatbase pricing varies by team size and features, ranging from $1 to $384 per month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training

Chatbase offers 5 pricing tiers: Free, Hobby, Standard, Pro, Enterprise. Standard paid plans include Free at $0/month, Hobby at $40/month, Standard at $150/month. The Hobby plan is individuals and small businesses deploying a single ai chatbot with moderate traffic.

Compared to other ai chatbot platforms software, Chatbase is positioned at the budget-friendly price point.

Last verified: February 2026 | Sources: 1 pricing pages and reviews

Chatbase is an AI chatbot builder that lets you create custom GPT-powered chatbots trained on your own data -- websites, documents, PDFs, and other sources. Unlike traditional chatbot platforms that require complex flow builders, Chatbase focuses on simplicity: upload your data, choose an AI model, customize the appearance, and embed on your website in minutes. It supports major AI models including GPT-4, GPT-4o, Claude 3.5 Sonnet, and Gemini, plus integrations with Slack, WhatsApp, Messenger, and more. With over 10,000 paying customers and $8M+ ARR, Chatbase has become one of the most popular AI chatbot builders for businesses of all sizes.

Pricing starts at $0 for the free tier, which includes 50 message credits per month, 1 AI agent, and basic model access. The Hobby plan at $40/month (or $32 annual) unlocks 1,500 credits, integrations, and API access. The Standard plan at $150/month (or $120 annual) adds 10,000 credits, 2 agents, 3 team seats, and auto-retraining. The Pro plan at $500/month (or $400 annual) provides 40,000 credits, 3 agents, 5+ seats, and priority support. Enterprise pricing is custom with SLAs and dedicated support.

A critical pricing consideration: Chatbase's credit system means costs vary dramatically based on the AI model you choose. GPT-4 consumes 20 credits per response while Claude 3.5 Sonnet and Gemini use just 1 credit. On the Standard plan (10,000 credits), you get only 500 GPT-4 responses but 10,000 Gemini responses per month. Add-ons like removing branding ($39-199/month), custom domains ($59/month), and extra credits ($12-14 per 1,000) can significantly increase total costs beyond the base subscription price.

In this 2026 pricing guide, we break down Chatbase's five tiers, explain the credit system and real-world costs per model, expose hidden add-on fees, and compare Chatbase to alternatives like Botpress, Voiceflow, ManyChat, and Landbot to help you choose the right AI chatbot platform for your needs.

All Chatbase Plans & Pricing

Plan Monthly Annual Best For
Free AI Agents: 1Message Credits: 50/month Free Free 0 Testing chatbot ideas or building a simple FAQ bot with minimal traffic
Hobby AI Agents: 1Message Credits: 1,500/month $40 /month $32 /monthSave 20% Individuals and small businesses deploying a single AI chatbot with moderate traffic
Standard AI Agents: 2Message Credits: 10,000/month $150 /month $120 /monthSave 20% Small teams needing multiple chatbots with higher volume and collaboration features
Pro AI Agents: 3Message Credits: 40,000/month $500 /month $400 /monthSave 20% Larger businesses with high chat volume needing priority support and advanced automation
Enterprise AI Agents: CustomMessage Credits: Custom Contact Contact Large enterprises needing custom allocation, SLAs, dedicated support, and advanced security
View all features by plan

Free

  • 1 AI agent (chatbot)
  • 50 message credits per month
  • 400,000 character training data limit
  • 10 training links
  • Embed on unlimited websites
  • Basic AI models (GPT-4o Mini)
  • Community support

Hobby

  • 1 AI agent
  • 1,500 message credits per month
  • 11,000,000 character training data limit
  • Unlimited training links
  • 5 AI Actions per chatbot
  • API access
  • Integrations (Slack, WhatsApp, etc.)
  • Basic analytics
  • Advanced AI models (GPT-4, Claude)

Standard

  • 2 AI agents
  • 10,000 message credits per month
  • 3 team seats
  • 10 AI Actions per chatbot
  • Auto-retrain agents
  • Advanced analytics
  • All integrations included
  • Advanced AI models

Pro

  • 3 AI agents
  • 40,000 message credits per month
  • 5+ team seats
  • 15 AI Actions per chatbot
  • Priority support
  • Advanced analytics and insights
  • Source suggestions
  • All integrations included

Enterprise

  • Custom number of AI agents
  • Custom message credit allocation
  • Unlimited team seats
  • Dedicated Customer Success Manager
  • Service-level agreements (SLAs)
  • Priority onboarding and training
  • Custom integrations
  • Advanced security features
  • White-label options
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Hidden Costs to Budget For

Watch for 6 hidden costs
  • Credit-based pricing creates unpredictable costs: Advanced AI models like GPT-4 consume 20 credits per response while GPT-4o Mini uses 10 credits -- a high-traffic bot using GPT-4 will exhaust the Pro plan's 40,000 credits in just 2,000 conversations, forcing expensive overages at $12-14 per 1,000 credits
  • Remove branding costs $39-199/month: The 'Powered by Chatbase' badge appears on all plans -- removing it costs $39/month on Standard and Pro, or up to $199/month depending on tier, nearly the price of an entire Standard plan subscription
  • Custom domain is a paid add-on at $59/month: Even on the Standard plan ($150/month), using a custom domain for your chatbot costs an additional $59/month, bringing the effective cost to $209/month -- competitors like Botpress include this in their plans
  • Auto-recharge credits at premium rates: When credits run out, auto-recharge kicks in at $14 per 1,000 credits (or $12/1,000 as a manual add-on), which is significantly more expensive per-credit than what's included in plan pricing
  • Extra AI agents cost $7/month each: All plans cap the number of AI agents (1 on Hobby, 2 on Standard, 3 on Pro) -- adding more costs $7/agent/month, which adds up quickly for businesses needing specialized bots for different departments
  • No free trial for paid features: Chatbase does not offer a free trial of premium features -- you must commit to a paid plan to test advanced models, integrations, and AI Actions, making it harder to evaluate before purchasing
Tip

Ask your Chatbase sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Frequently Asked Questions

01 How much does Chatbase cost?

Chatbase offers five pricing tiers: Free ($0, 50 message credits/month), Hobby ($40/month or $32/month annual), Standard ($150/month or $120/month annual), Pro ($500/month or $400/month annual), and Enterprise (custom pricing). All plans include embedding on unlimited websites. Credit consumption varies by AI model -- GPT-4 uses 20 credits per response while Claude 3.5 Sonnet and Gemini models use only 1 credit. Additional costs include removing branding ($39-199/month), custom domains ($59/month), and extra credits ($12-14 per 1,000).

02 Is Chatbase free?

Yes, Chatbase offers a permanent free plan with 50 message credits per month, 1 AI agent, 400,000 character training data limit, and 10 training links. The free plan is limited to basic AI models like GPT-4o Mini and does not include integrations, API access, or AI Actions. Agents are automatically deleted after 14 days of inactivity. For production use, most businesses need at least the Hobby plan ($40/month) for integrations and higher credit limits.

03 What is Chatbase?

Chatbase is an AI chatbot builder that lets you create custom GPT-powered chatbots trained on your own data. You can train chatbots on websites, documents, PDFs, and other data sources, then embed them on your website or connect via integrations with Slack, WhatsApp, Messenger, and more. Chatbase supports multiple AI models including GPT-4, GPT-4o, Claude 3.5, and Gemini. It's used by over 10,000 paying customers for customer support, lead generation, and FAQ automation.

04 How do Chatbase message credits work?

Chatbase uses a credit-based system where each AI response consumes a different number of credits based on the model used. GPT-4 and Claude 3 Opus consume 20 credits per response, GPT-4o Mini consumes 10 credits, and Claude 3.5 Sonnet and Gemini models consume just 1 credit per response. This means the effective cost per conversation varies dramatically -- on the Hobby plan (1,500 credits), you get 75 GPT-4 responses or 1,500 Gemini responses. Choosing the right model is critical to managing costs.

05 Chatbase vs Botpress: which is better?

Chatbase and Botpress serve different needs. Chatbase is a no-code chatbot builder focused on training AI on your data, starting at $40/month (Hobby) with 1,500 credits. Botpress is an open-source conversational AI platform with a visual studio, starting at $495/month (Team) with 50,000 messages. Choose Chatbase if you want a simple, fast way to deploy a custom AI chatbot trained on your content. Choose Botpress if you need enterprise-grade infrastructure, live agent handoff, self-hosting options, or full developer customization.

06 Chatbase vs Voiceflow: which should I choose?

Chatbase Hobby ($40/month, 1,500 credits) is more affordable than Voiceflow Pro ($60/editor/month, 10,000 credits) but offers fewer features. Chatbase focuses on quickly deploying AI chatbots trained on your data, while Voiceflow is a full conversation design platform with visual builders, prototyping tools, and team collaboration. Choose Chatbase for simple AI chatbots trained on your content. Choose Voiceflow for complex conversational experiences requiring visual design, multi-step flows, and team collaboration.

07 Can I use Chatbase for customer support?

Yes, Chatbase is widely used for customer support automation. You can train your chatbot on support documentation, FAQs, product guides, and website content, then embed it on your site to handle common questions 24/7. However, Chatbase does not include built-in live agent handoff on any plan, so you'll need third-party integrations for escalation. For high-volume support, the credit-based pricing model means costs can spike -- 1,000 daily GPT-4 conversations would consume 20,000 credits, exceeding the Standard plan's monthly allocation in just 2 days.

08 Does Chatbase offer annual billing discounts?

Yes, Chatbase offers a 20% discount on annual billing. The discounted prices are: Hobby at $32/month (vs $40 monthly), Standard at $120/month (vs $150 monthly), and Pro at $400/month (vs $500 monthly). Annual billing saves $96/year on Hobby, $360/year on Standard, and $1,200/year on Pro. The annual discount is competitive with industry standards, but note that add-ons like custom domains ($59/month) and branding removal ($39-199/month) are billed separately.

09 What integrations does Chatbase support?

Chatbase supports integrations with Slack, WhatsApp, Facebook Messenger, Zapier, WordPress, Shopify, and more. Integrations are available starting from the Hobby plan ($40/month) -- the free plan does not include integrations. You can also use the Chatbase API to build custom integrations. AI Actions allow your chatbot to perform tasks like creating tickets, looking up orders, or updating records. Actions are limited by plan: 5 per chatbot on Hobby, 10 on Standard, and 15 on Pro.