Dialpad vs KrispCall Pricing (2026)

Dialpad vs KrispCall

Business Phone / VoIP pricing comparison · 2026

Dialpad pricing ranges from $15–$25/month, while KrispCall ranges from $15–$40/user/month. Dialpad is typically 50% more affordable, though your actual cost depends on tier and team size.

Business Phone / VoIP

Dialpad

$15–$25
/month
3 plans · Free tier
Full pricing breakdown →
VS
Business Phone / VoIP

KrispCall

$15–$40
/user/month
3 plans · Free tier
Full pricing breakdown →

Dialpad and KrispCall both operate in the business phone / voip category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Dialpad KrispCall
Standard $15 /per user $15 /
Pro $25 /per user $40 /
Enterprise Free Free

What Users Say

Dialpad

Trustpilot
4.5/5 (25)
TrustRadius
9.5/10 (5)
Top complaints
  • Mobile app can be glitchy
  • Call transfer issues - calls sometimes drop when transferring using extensions
  • Limited SMS implementation - too complicated

KrispCall

Trustpilot
4.68/5 (25)
TrustRadius
7.3/10 (5)
Top complaints
  • Sudden mid-contract price increases
  • Poor line quality with constant interruptions
  • Alleged fake positive reviews

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Dialpad 3 hidden costs

medium
Per-user pricing inefficiency for light users $15/user/month for all users regardless of usage frequency
medium
Advanced features locked behind Enterprise tier Enterprise tier pricing custom-quoted, significantly above $25/month Pro tier
high
Contact center agent pricing premium $75/agent/month for contact center vs $15/user/month standard
See all Dialpad hidden costs →

KrispCall 8 hidden costs

high
Per-Minute Calling Charges $0.01-$0.05/minute domestic, higher for international
medium
10DLC Registration Fees $19.50 one-time + $1.50-$2/month
medium
Additional Phone Number Costs $5-$20/month per additional number
high
Immediate Account Closure on Cancellation Loss of remaining prepaid subscription value
high
Mid-Contract Price Increases 10-20% of license costs
See all KrispCall hidden costs →

Contract Terms

Term Dialpad KrispCall
Auto-renewal
Cancellation
Minimum commitment
Price escalation User reports indicate mid-contract price increases occur without advance notice