Dialpad vs Quo Pricing (2026)
Compare / Dialpad vs Quo
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Team size
25 seats

Dialpad vs Quo

Business Phone / VoIP pricing comparison · 2026

Dialpad is quote-based, while Quo costs $19–$47/user/mo.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Dialpad pricing
Discount programs →
Visit Quo pricing
Discount programs →
Affiliate partner — does not affect ranking.
Compare
2 products · Business Phone / VoIP
Side-by-side · live
Dialpad
Dialpad is an AI-powered unified communications platform that combines VoIP phone service,
verified 11d ago
$380 $599
View pricing →
Quo
Quo (formerly OpenPhone) is an AI-powered business phone system designed for startups and
verified 2d ago
$380 $599
View pricing →
Recorded annual contract medians
Dialpad median is $219 less than Quo · different customer contracts; not a quote
Cheapest $380
Spread 37%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Pricing model unknown
Pricing model unknown
no public list price found
Business
$9.9K/yr
year 1 license · $33/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$380/yr
Vendr · n=36
Median annual
$599/yr
Vendr · n=213
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 8 sourced facts
4 hidden-cost · 1 contract · Vendr median · 2 review platforms
Last verified 1w ago
Confidence Medium confidence
Sources 12 sourced facts
8 hidden-cost · 2 contract · Vendr median · 1 review platform
Last verified 2d ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
3 documented
  • Per-user pricing inefficiency for light users
    $15/user/month for all users regardless of usage frequency
    1 source
  • Advanced features locked behind Enterprise tier
    Enterprise tier pricing custom-quoted, significantly above $25/month Pro tier
    2 sources
  • Contact center agent pricing premium
    $75/agent/month for contact center vs $15/user/month standard
    1 source
5 documented
  • A2P 10DLC registration fees for US texting
    One-time registration fee (a buyer reported $20) plus a recurring monthly per-number fee
    1 source
  • Additional phone numbers cost $5/month each
    $5/month per additional number ($60/year each)
    1 source
  • Annual prepayment billing disputes
    Double-charging during billing disputes can exceed $300+
    2 sources
  • Number Recovery Fee After Trial Cancellation
    $70
    1 source
  • Zapier/API Automation SMS Charges
    $0.01/segment
    2 sources
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
9.5out of 5 (5)
Trustpilot
4.5out of 5 (25)
Watch out
Mobile app can be glitchy
Trustpilot
4.3out of 5 (25)
Best for
Solopreneurs and small teams needing a basic business phone line with US/Canada calling and messaging
Watch out
Account flagging and suspension for 'suspicious activity' after extended use
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Dialpad pricing
Discount programs →
Visit Quo pricing
Discount programs →
Affiliate partner — does not affect ranking.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Business Phone / VoIP

Dialpad

Custom pricing
1 plan
Full pricing breakdown →
VS
Business Phone / VoIP

Quo

$19–$47
/user/mo
3 plans
Full pricing breakdown →

Dialpad and Quo both operate in the business phone / voip category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Dialpad Quo
Agentic AI for voice & digital interactions Custom $19 /user/month
Business — $33 /user/month
Scale — $47 /user/month

Market Intelligence

Dialpad

Median annual cost
$380
Based on
36 deals

Quo

Median annual cost
$599
Based on
213 deals

What Users Say

Dialpad

Trustpilot
4.5out of 5 (25)
TrustRadius
9.5out of 10 (5)
Top complaints
  • Mobile app can be glitchy
  • Call transfer issues - calls sometimes drop when transferring using extensions
  • Limited SMS implementation - too complicated

Quo

Trustpilot
4.3out of 5 (25)
Top complaints
  • Account flagging and suspension for 'suspicious activity' after extended use
  • Service quality degradation after OpenPhone acquisition by Quo
  • Poor onboarding experience with repeated requests for same information

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Dialpad 3 hidden costs

medium
Per-user pricing inefficiency for light users $15/user/month for all users regardless of usage frequency
medium
Advanced features locked behind Enterprise tier Enterprise tier pricing custom-quoted, significantly above $25/month Pro tier
high
Contact center agent pricing premium $75/agent/month for contact center vs $15/user/month standard
See all Dialpad hidden costs →

Quo 6 hidden costs

medium
A2P 10DLC registration fees for US texting One-time registration fee (a buyer reported $20) plus a recurring monthly per-number fee
low
Additional phone numbers cost $5/month each $5/month per additional number ($60/year each)
high
Annual prepayment billing disputes Double-charging during billing disputes can exceed $300+
high
Number Recovery Fee After Trial Cancellation $70
medium
Zapier/API Automation SMS Charges $0.01/segment
See all Quo hidden costs →

Contract Terms

Term Dialpad Quo
Auto-renewal — Yes
Cancellation — Must cancel before 7-day trial ends to avoid charges
Minimum commitment — Monthly or annual billing - no minimum user licenses required
Price escalation — Pricing has increased over time - base plan was $10/mo historically, now $15/mo annual or $28/mo monthly for Starter plan

Continue researching

Dialpad

Quo

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