Dialpad vs Quo Pricing (2026)
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Dialpad vs Quo

Business Phone / VoIP pricing comparison · 2026

Dialpad pricing ranges from $15–$25/month, while Quo ranges from $15–$47/month. Dialpad is typically 13% more affordable, though your actual cost depends on tier and team size.

Business Phone / VoIP

Dialpad

$15–$25
/month
3 plans · Free tier
Full pricing breakdown →
VS
Business Phone / VoIP

Quo

$15–$47
/month
3 plans
Full pricing breakdown →

Dialpad and Quo both operate in the business phone / voip category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Dialpad Quo
Standard $15 /per user $19 /per user
Pro $25 /per user $33 /per user
Enterprise Free $47 /per user

Market Intelligence

Dialpad

Median annual cost
$380
Based on
36 deals

Quo

Median annual cost
$599
Based on
213 deals

What Users Say

Dialpad

Trustpilot
4.5/5 (25)
TrustRadius
9.5/10 (5)
Top complaints
  • Mobile app can be glitchy
  • Call transfer issues - calls sometimes drop when transferring using extensions
  • Limited SMS implementation - too complicated

Quo

Trustpilot
4.3/5 (25)
Top complaints
  • Account flagging and suspension for 'suspicious activity' after extended use
  • Service quality degradation after OpenPhone acquisition by Quo
  • Poor onboarding experience with repeated requests for same information

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Dialpad 3 hidden costs

medium
Per-user pricing inefficiency for light users $15/user/month for all users regardless of usage frequency
medium
Advanced features locked behind Enterprise tier Enterprise tier pricing custom-quoted, significantly above $25/month Pro tier
high
Contact center agent pricing premium $75/agent/month for contact center vs $15/user/month standard
See all Dialpad hidden costs →

Quo 6 hidden costs

medium
A2P 10DLC registration fees for US texting $19.50 one-time + $1.50/month per number
low
Additional phone numbers cost $5/month each $5/month per additional number ($60/year each)
high
Annual prepayment billing disputes Double-charging during billing disputes can exceed $300+
high
Number Recovery Fee After Trial Cancellation $70
medium
Zapier/API Automation SMS Charges $0.01/segment
See all Quo hidden costs →

Contract Terms

Term Dialpad Quo
Auto-renewal — Yes
Cancellation — Must cancel before 7-day trial ends to avoid charges
Minimum commitment — Monthly or annual billing - no minimum user licenses required
Price escalation — Pricing has increased over time - base plan was $10/mo historically, now $15/mo annual or $19/mo monthly for Starter plan
Start Dialpad Free Trial — 14 Days
Start Quo Free Trial — 7 Days

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