Copper vs SugarCRM
CRM pricing comparison · 2026
Copper pricing ranges from $9–$134/user/month, while SugarCRM ranges from $19–$160/user/month. Copper is typically 9% more affordable, though your actual cost depends on tier and team size.
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Copper and SugarCRM both operate in the crm category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Copper | SugarCRM |
|---|---|---|
| Starter | $12 /user/month | $19 / |
| Basic | $29 /user/month | $79 / |
| Professional | $69 /user/month | $115 / |
| Business | $134 /user/month | $115 / |
| Enterprise+ | — | $160 / |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Copper
7 scenarios$29/month
Starter Setup
$69/month
Growing Business
$134/month
Enterprise Setup
SugarCRM
8 scenarios$95/month ($19 x 5 users, billed annually)
Small Sales Team (5 users)
$885/month ($59 x 15 users, billed annually)
Growing Company (15 users)
$2,125/month ($85 x 25 users, billed annually)
Established Sales Team (25 users)
Market Intelligence
Copper
- Median annual cost
- $31,220 0
- Based on
- 5 deals
SugarCRM
- Median annual cost
- $2,750
- Based on
- 4 deals
Contract Terms
| Term | Copper | SugarCRM |
|---|---|---|
| Auto-renewal | Yes | — |
| Cancellation | No pro-rata refunds available mid-contract | — |
| Minimum commitment | 1 year annual contract | Annual billing required |
| Price escalation | No published schedule, but users report unexpected billing | — |
| Can downgrade | No | — |