Copper vs SugarCRM Pricing (2026)

Copper vs SugarCRM

CRM pricing comparison · 2026

Copper pricing ranges from $9–$134/user/month, while SugarCRM ranges from $19–$160/user/month. Copper is typically 9% more affordable, though your actual cost depends on tier and team size.

CRM

Copper

$9–$134
/user/month
4 plans
Full pricing breakdown →
VS
CRM

SugarCRM

$19–$160
/user/month
5 plans
Full pricing breakdown →

Copper and SugarCRM both operate in the crm category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Copper SugarCRM
Starter $12 /user/month $19 /
Basic $29 /user/month $79 /
Professional $69 /user/month $115 /
Business $134 /user/month $115 /
Enterprise+ $160 /

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Copper

7 scenarios
$29/month
Starter Setup
$69/month
Growing Business
$134/month
Enterprise Setup
See all 7 scenarios →

SugarCRM

8 scenarios
$95/month ($19 x 5 users, billed annually)
Small Sales Team (5 users)
$885/month ($59 x 15 users, billed annually)
Growing Company (15 users)
$2,125/month ($85 x 25 users, billed annually)
Established Sales Team (25 users)
See all 8 scenarios →

Market Intelligence

Copper

Median annual cost
$31,220
0
Based on
5 deals

SugarCRM

Median annual cost
$2,750
Based on
4 deals

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Copper 3 hidden costs

high
No Pro-Rata Refunds on Annual Subscriptions $4,000-$31,000 at risk per year
medium
Required Upgrade for Basic Automation Features $480/user/year
medium
Limited Customer Support Access 5-15% productivity loss
See all Copper hidden costs →

SugarCRM 7 hidden costs

high
Third-Party Implementation Partners Required 15-30% of license costs
medium
Marketing Automation Addon Priced Separately Variable per contact volume
high
Prolonged Implementation Timelines 10-25% of license costs
medium
Poor Support Responsiveness 5-10% of license costs
medium
Data Export Complexity $5,000-$15,000
See all SugarCRM hidden costs →

Contract Terms

Term Copper SugarCRM
Auto-renewal Yes
Cancellation No pro-rata refunds available mid-contract
Minimum commitment 1 year annual contract Annual billing required
Price escalation No published schedule, but users report unexpected billing
Can downgrade No