ConnectWise ScreenConnect vs CrankWheel Pricing | Costbench
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25 seats

ConnectWise ScreenConnect vs CrankWheel

Remote Desktop Software pricing comparison · 2026

ConnectWise ScreenConnect pricing ranges from $24–$60/month, while CrankWheel ranges from $0–$99/user/month. These products use different pricing models ( vs Per-seat subscription), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit ConnectWise pricing
Free plan limits → Discount programs →
Visit CrankWheel pricing
Free plan limits → Discount programs →
Affiliate partner — does not affect ranking.
Compare
2 products · Remote Desktop Software
Side-by-side · live
ConnectWise ScreenConnect
ConnectWise ScreenConnect pricing starts at $30/month for the One plan.
verified 25d ago
$348 $396
View pricing →
CrankWheel
CrankWheel is a browser-based screen sharing tool designed specifically for sales teams, i
verified 7w ago
$348 $396
View pricing →
Annual license estimate
ConnectWise costs $29K less than CrankWheel · 25 seats where applicable
Cheapest $396
Spread 99%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Remote Access
$396/yr
year 1 license · flat plan price
Team
$30K/yr
year 1 license · $99/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
No Vendr data
—
Not in Vendr's deal flow
Median annual
$348/yr
Vendr · n=0 · limited data avg 48% negotiated
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 38 sourced facts
31 hidden-cost · 5 contract · 2 review platforms
Last verified 3w ago
Confidence Limited confidence
Sources 6 sourced facts
3 hidden-cost · 1 contract · Vendr median · 1 review platform
Last verified 1mo ago
Confidence High confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
5 documented
  • Mid-Contract Price Increases and Inflated Billing
    10-50% of license costs
    4 sources
  • Overbilling and Phantom Charges
    $1,000-$10,000
    3 sources
  • Premium Support Upcharge Doesn't Deliver
    $500-$2,000
    1 source
  • Upfront Payment Required with No Onboarding Support
    $5,000-$15,000
    2 sources
  • Contract Buyout Costs
    50-100% of remaining contract value
    2 sources
3 documented
  • Branding Removal Add-On
    Additional cost on top of base plan
    1 source
  • Meeting Volume Scaling Costs
    $99-1,562/month depending on meeting volume
    1 source
  • Enhanced White Labeling Cost
    Requires Enterprise upgrade (custom pricing)
    1 source
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

ConnectWise
CrankWheel
Auto-renewal
Yes
—
Cancellation
60 days before renewal
—
Commitment
1–3 years (up to 3-year terms reported by users)
—
Price escalation
Multiple users report mid-contract price increases above quoted rates; one user reports being billed 50% more than agreed pricing
—
Can downgrade
No
✓ Yes
Based on 6 verified sources (Vendr · TrustRadius · BBB)
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
8.8out of 5 (10)
Trustpilot
1.3out of 5 (22)
Best for
Individual technicians
Watch out
Predatory multi-year contracts with no early exit options
G2
4.9out of 5 (75)
Best for
Individual users who need occasional screen sharing and want to try CrankWheel before committing
Watch out
Limited integrations compared to larger competitors
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit ConnectWise pricing
Free plan limits → Discount programs →
Visit CrankWheel pricing
Free plan limits → Discount programs →
Affiliate partner — does not affect ranking.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Option A

ConnectWise ScreenConnect

$24–$60
/month
4 plans
Full pricing breakdown →
VS
Option B

CrankWheel

$0–$99
/user/month
4 plans · Free tier
Full pricing breakdown →
⚖

Different Pricing Models

Direct price comparison isn't meaningful here — ConnectWise ScreenConnect uses pricing while CrankWheel uses Per-seat subscription pricing. Your actual cost will depend on usage volume, team size, or both. Here's each product in its native unit.

ConnectWise ScreenConnect

$24–$60 / month
See full ConnectWise ScreenConnect pricing →
vs
Per-seat subscription

CrankWheel

$0–$99 / user/month
See full CrankWheel pricing →

Plan-by-Plan Pricing

Plan ConnectWise ScreenConnect CrankWheel
One $30 /month Free /user/month
Remote Access $33 /month $29 /user/month
Standard $45 /month $99 /month
Premium $55 /month Custom

What Users Say

ConnectWise ScreenConnect

Trustpilot
1.3out of 5 (22)
TrustRadius
8.8out of 10 (10)
Top complaints
  • Predatory multi-year contracts with no early exit options
  • Unresponsive and unhelpful customer support
  • Mid-contract price increases and inflated billing errors

CrankWheel

G2
4.9out of 5 (75)
Capterra
4.9out of 5 (82)
Top complaints
  • Limited integrations compared to larger competitors
  • No built-in recording editing tools

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

ConnectWise ScreenConnect 15 hidden costs

high
Mid-Contract Price Increases and Inflated Billing 10-50% of license costs
critical
Overbilling and Phantom Charges $1,000-$10,000
high
Premium Support Upcharge Doesn't Deliver $500-$2,000
medium
Upfront Payment Required with No Onboarding Support $5,000-$15,000
critical
Contract Buyout Costs 50-100% of remaining contract value
See all ConnectWise ScreenConnect hidden costs →

CrankWheel 3 hidden costs

low
Branding Removal Add-On Additional cost on top of base plan
medium
Meeting Volume Scaling Costs $99-1,562/month depending on meeting volume
low
Enhanced White Labeling Cost Requires Enterprise upgrade (custom pricing)
See all CrankWheel hidden costs →

Contract Terms

Term ConnectWise ScreenConnect CrankWheel
Auto-renewal Yes —
Cancellation 60 days before renewal —
Minimum commitment 1–3 years (up to 3-year terms reported by users) —
Price escalation Multiple users report mid-contract price increases above quoted rates; one user reports being billed 50% more than agreed pricing —
Can downgrade No Yes

Continue researching

ConnectWise ScreenConnect

CrankWheel

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