ConnectWise ScreenConnect vs CrankWheel Pricing | Costbench
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ConnectWise ScreenConnect vs CrankWheel

Remote Desktop Software pricing comparison · 2026

ConnectWise ScreenConnect pricing ranges from $24–$60/month, while CrankWheel ranges from $0–$99/user/month. These products use different pricing models ( vs Per-seat subscription), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.

Option A

ConnectWise ScreenConnect

$24–$60
/month
4 plans
Full pricing breakdown →
VS
Option B

CrankWheel

$0–$99
/user/month
4 plans · Free tier
Full pricing breakdown →
⚖

Different Pricing Models

Direct price comparison isn't meaningful here — ConnectWise ScreenConnect uses pricing while CrankWheel uses Per-seat subscription pricing. Your actual cost will depend on usage volume, team size, or both. Here's each product in its native unit.

ConnectWise ScreenConnect

$24–$60 / month
See full ConnectWise ScreenConnect pricing →
vs
Per-seat subscription

CrankWheel

$0–$99 / user/month
See full CrankWheel pricing →

Plan-by-Plan Pricing

Plan ConnectWise ScreenConnect CrankWheel
One $30 / Free /user/month
Remote Access $33 / $29 /user/month
Standard $45 / $99 /month
Premium $55 / Custom

What Users Say

ConnectWise ScreenConnect

Trustpilot
1.2/5 (23)
Top complaints
  • Unresponsive support with weeks of no updates
  • Predatory 3-year contracts with no escape clause
  • Unexpected mid-contract price increases

CrankWheel

G2
4.9/5 (75)
Top complaints
  • Limited integrations compared to larger competitors
  • No built-in recording editing tools

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

ConnectWise ScreenConnect 5 hidden costs

high
Mid-Contract Price Increases 10-20% of license costs
critical
Overbilling and Phantom Charges $1,000-$10,000
high
Premium Support Upcharge Doesn't Deliver $500-$2,000
medium
Upfront Payment Required with No Onboarding Support $5,000-$15,000
critical
Contract Buyout Costs 50-100% of remaining contract value
See all ConnectWise ScreenConnect hidden costs →

CrankWheel 3 hidden costs

low
Branding Removal Add-On Additional cost on top of base plan
medium
Meeting Volume Scaling Costs $99-1,562/month depending on meeting volume
low
Enhanced White Labeling Cost Requires Enterprise upgrade (custom pricing)
See all CrankWheel hidden costs →

Contract Terms

Term ConnectWise ScreenConnect CrankWheel
Auto-renewal Yes —
Cancellation 60 days before renewal —
Minimum commitment 3 years —
Price escalation No published schedule but customers consistently report mid-contract price increases with no justification or recourse —
Can downgrade No Yes
Try ConnectWise ScreenConnect Free
Try CrankWheel Free

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