G2 vs Trustpilot
Review Management pricing comparison · 2026
G2 pricing ranges from $0–$299/month, while Trustpilot ranges from $0–$799/month. G2 is typically 63% more affordable, though your actual cost depends on tier and team size.
G2
G2 is the world's leading B2B software review platform where buyers research, review, and
verified 9w ago
$399
$28K
Trustpilot
Trustpilot is a consumer review platform that helps businesses collect, manage, and showca
verified 9w ago
$399
$28K
Recorded annual contract medians
Trustpilot
median is
$27K
less than
G2
· different customer contracts; not a quote
Cheapest
$399
Spread
99%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Starter
$3.6K/yr
year 1 license · flat plan price
Plus
$96K/yr
year 1 license · $319/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$28K/yr
Vendr · n=528
avg 18% negotiated
↓ Lowest median
Median annual
$399/yr
Vendr · n=194
REF · 01
Sources & confidence
Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.
Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources
8 sourced facts
3 hidden-cost · 2 contract · Vendr median · 2 review platforms
Last verified
2mo ago
Confidence
High confidence
Sources
7 sourced facts
2 hidden-cost · 2 contract · Vendr median · 2 review platforms
Last verified
2mo ago
Confidence
High confidence
REF · 02
Plans at a glance
Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.
Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 04
Contract terms
The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.
G2
Trustpilot
Auto-renewal
—
Yes
Cancellation
Multiple paying customers report that reaching a human support representative is extremely difficult. Support tickets are reportedly closed or cancelled without any response or resolution, suggesting
—
Commitment
—
1 year
Price escalation
5-10% of license costs
32-78% annual price increases observed on renewals, no published schedule. Customers report receiving non-negotiable renewal quotes that only decrease after threatening to cancel.
Can downgrade
—
No
REF · 05
What users say
Aggregated, with sample sizes. We use whichever review platform has data.
User reviews
TrustRadius · Trustpilot · G2
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats).
Median annual cost is from Vendr's deal flow when available — see source badges.
Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
VS
G2 and Trustpilot both operate in the review management category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | G2 | Trustpilot |
|---|---|---|
| Free | Free /month | Free /user/month |
| Starter | $299 /month | $99 /user/month |
| Professional | Custom | $319 /user/month |
| Enterprise | Custom | $799 /user/month |
| Enterprise | — | Custom |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
G2
5 scenarios$2,999/year ($299/month billed annually)
Starter Plan — Small Vendor
$28,000/year
Median Enterprise Buyer
$2,999/year
Small Vendor — Starter Plan (Annual)
Trustpilot
3 scenarios$3,108/year (Plus plan at $259/month)
Small Business Review Collection (Plus Plan)
, expect $4,000-$5,500/year by Year 3 due to price escalation
$7,548/year (Premium plan at $629/month)
Mid-Size Company with Marketing Integration (Premium Plan)
, expect $10,000-$13,500/year by Year 3 due to price escalation
$12,708/year (Premium plan at $799/month)
Large Enterprise Multi-Department Deployment (Advanced Plan)
, expect $17,000-$22,500/year by Year 3 due to price escalation
Market Intelligence
G2
- Median annual cost
- $27,813
- Average negotiated discount
- 18%
- Based on
- 528 deals
Trustpilot
- Median annual cost
- $399
- Based on
- 194 deals
Contract Terms
| Term | G2 | Trustpilot |
|---|---|---|
| Auto-renewal | — | Yes |
| Cancellation | Multiple paying customers report that reaching a human support representative is extremely difficult. Support tickets are reportedly closed or cancelled without any response or resolution, suggesting | — |
| Minimum commitment | — | 1 year |
| Price escalation | 5-10% of license costs | 32-78% annual price increases observed on renewals, no published schedule. Customers report receiving non-negotiable renewal quotes that only decrease after threatening to cancel. |
| Can downgrade | — | No |