Quick Answer
Last verified:
Medium confidence

Doxy.me costs Free to $29 per user/month as of November 2026, with 2 plans available including a free tier. Plans: Free version (free), and Premium Plan at $29/user/month (billed annually). Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Doxy.me offers 2 pricing tiers: Free version, Premium Plan. A free plan is available. Paid plans include Premium Plan at $29/user/month (billed annually). The Premium Plan plan is individual providers and clinics needing full telehealth workflows.

Last verified: | Sources: 2 pricing pages and reviews
Know Before You Buy — Try Doxy.me Free

Doxy.me lists $0-$29/user/month, but hidden costs like implementation and support add to the total as of November 2026. Key hidden costs: enterprise implementation, advanced feature access, interpreter services. Verified from 2 sources by CostBench.

Hidden Costs Breakdown

1

Enterprise Implementation

high implementation

For clinics and multi-provider environments, estimated implementation expenses can range from $2,000 to $15,000 (source dated Jul 2026).

Grounded summary

Users can sign up and begin seeing patients on the same day.

2

Advanced Feature Access

high addon

Some advanced functionalities are locked behind paid tiers, with a reviewer noting the "High cost to purchase additional features like screen sharing" as a drawback of the free version.

Grounded summary

A reviewer noted the "High cost to purchase additional features like screen sharing" as a drawback of the free version.

3

Interpreter Services

medium overage

Doxy.me offers interpreter services at an additional cost of $0.99 per minute based on usage.

Grounded summary

Interpreter Services: Doxy.me offers interpreter services at an additional cost of $0.99 per minute based on usage, available with a Day Pass and likely other paid plans.

4

Premium Upgrade Required for Reliable Audio

medium addon

The free plan has significant audio reliability problems where speaker and microphone defaults misconfigure easily, causing one participant not to hear the other. Adjusting audio settings is unintuitive, and even cycling through every available audio option does not reliably restore sound. Providers who experience this in a patient session typically must upgrade to the Premium plan to maintain a functional telehealth practice.

trustradius · 2021-03-11

Speaker and microphone defaults and settings easily go wrong and result in one person not hearing the other person, and adjusting the audio in/out settings is not intuitive, nor does even making every possible adjustment always result in bringing back sound.

Frequently Asked Questions

01 What hidden costs should I budget for with Doxy.me?

Beyond the license fee, budget for: Enterprise Implementation ($2,000 to $15,000 (source dated Jul 2026)); Interpreter Services ($0.99 per minute); Premium Upgrade Required for Reliable Audio ($29/user/month). Exact totals depend on your deployment size and negotiated terms.

02 Does Doxy.me charge for implementation?

Doxy.me implementation is not included in the license cost. For clinics and multi-provider environments, estimated implementation expenses can range from $2,000 to $15,000 (source dated Jul 2026).. Estimated impact: $2,000 to $15,000 (source dated Jul 2026).

03 How much does Doxy.me support cost?

Premium support pricing for Doxy.me depends on your tier and contract terms. See the sourced cost breakdown above for any verified figures we have.

04 Are there overage or storage costs with Doxy.me?

Doxy.me offers interpreter services at an additional cost of $0. Estimated impact: $0.99 per minute.

05 What add-ons cost extra with Doxy.me?

Add-on pricing for Doxy.me varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

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