Doxy.me vs Amwell Pricing (2026)
Compare / Doxy.me vs Amwell
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Team size
25 seats

Doxy.me vs Amwell

Telehealth pricing comparison · 2026

Doxy.me has a free plan, then $29/user/mo, while Amwell is quote-based. These products use different pricing models ( vs Per-seat subscription), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Compare
2 products · Telehealth
Side-by-side · live
Doxy.me
Doxy.
verified 3d ago
View pricing →
Amwell
Amwell offers two enterprise telehealth solutions with custom pricing: the Enterprise Plat
verified 7mo ago
View pricing →
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Free version
$0/yr
year 1 license · $0/seat
Pricing model unknown
Pricing model unknown
no public list price found
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 8 sourced facts
4 hidden-cost · 1 contract · 3 review platforms
Last verified 3d ago
Confidence Medium confidence
Sources 7 sourced facts
5 hidden-cost · 1 contract · 1 review platform
Last verified 6mo ago
Confidence Limited confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
4 documented
  • Enterprise Implementation
    $2,000 to $15,000
    1 source
  • Advanced Feature Access
    1 source
  • Interpreter Services
    $0.99 per minute
    1 source
  • Premium Upgrade Required for Reliable Audio
    $29/user/month
    1 source
5 documented
  • Implementation, Customization, Training, and Migration
    $1,000 to $10,000+
    1 source
  • Enterprise Deployment Escalation
    tens of thousands of $
    1 source
  • Exceeding Usage Limits
    1 source
  • Additional Support
    1 source
  • Extra Modules
    1 source
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Doxy.me
Amwell
Auto-renewal
Yes
—
Cancellation
at any time
—
Commitment
✓ monthly or yearly options, with annual implying a full year commitment
—
Price escalation
—
tens of thousands of $
Can downgrade
—
—
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
9.3out of 5 (6)
Trustpilot
3.5out of 5 (157)
G2
4.3out of 5 (98)
Best for
Solo providers needing a no-cost telehealth option
Watch out
Audio quality is unreliable on the free plan — speaker and microphone defaults misconfigure easily
Trustpilot
2.9out of 5 (2,000)
Best for
General users and teams
Watch out
Billing Issues
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Telehealth

Doxy.me

Free plan; paid $29
/user/mo
2 plans · Free tier
Full pricing breakdown →
VS
Telehealth

Amwell

Custom pricing
2 plans
Full pricing breakdown →
⚖

Different Pricing Models

Direct price comparison isn't meaningful here — Doxy.me uses pricing while Amwell uses Per-seat subscription pricing. Your actual cost will depend on usage volume, team size, or both. Here's each product in its native unit.

Doxy.me

Free plan; paid $29/user/mo
See full Doxy.me pricing →
vs
Per-seat subscription

Amwell

Custom pricing
See full Amwell pricing →

Doxy.me and Amwell both operate in the telehealth category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Doxy.me Amwell
Free version Free /month Custom
Premium Plan Custom Custom

What Users Say

Doxy.me

G2
4.3out of 5 (98)
Trustpilot
3.5out of 5 (157)
TrustRadius
9.3out of 10 (6)
Top complaints
  • Audio quality is unreliable on the free plan — speaker and microphone defaults misconfigure easily
  • Audio settings are not intuitive to fix when one-way sound issues occur

Amwell

Trustpilot
2.9out of 5 (2,000)
Top complaints
  • Billing Issues
  • Service and Prescription Delivery Problems
  • Appointment and Wait Time Frustrations

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Doxy.me 4 hidden costs

high
Enterprise Implementation $2,000 to $15,000 (source dated Jul 2026)
high
Advanced Feature Access
medium
Interpreter Services $0.99 per minute
medium
Premium Upgrade Required for Reliable Audio $29/user/month
See all Doxy.me hidden costs →

Amwell 5 hidden costs

medium
Implementation, Customization, Training, and Migration $1,000 to $10,000+
high
Enterprise Deployment Escalation tens of thousands of $
medium
Exceeding Usage Limits
medium
Additional Support
medium
Extra Modules
See all Amwell hidden costs →

Contract Terms

Term Doxy.me Amwell
Auto-renewal Yes —
Cancellation at any time —
Minimum commitment monthly or yearly options, with annual implying a full year commitment —
Price escalation — tens of thousands of $

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