All Doxy.me Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Free version

  • Unlimited calls
  • HIPAA compliant
  • BAA included
  • Virtual waiting room and patient queue
  • Chat during sessions

Premium Plan

  • HD, reliable video
  • Screen sharing
  • Group calls (up to 25 participants)
  • Automated notetaking and session summaries
  • Shared Rooms for team-based care
  • Patient transfer and routing
  • Multi-user with roles and permissions
  • Clinic-level reporting and analytics
  • Custom branding
  • Intake and consent workflows
  • HIPAA compliant with BAA
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At a glance

List price by tier (annualized, per seat)

Per-seat list price across Doxy.me's plans, annualized. Custom-priced tiers show a hatched bar.

Premium Plan$348/yr
Quick Answer
Last verified:
Medium confidence

Doxy.me has a free plan; Premium Plan costs $29/user/mo, billed annually. Plans: Free version (free), and Premium Plan at $29/user/month (billed annually). Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Doxy.me offers 2 pricing tiers: Free version, Premium Plan. A free plan is available. Paid plans include Premium Plan at $29/user/month (billed annually). The Premium Plan plan is individual providers and clinics needing full telehealth workflows.

Compared to other telehealth software, Doxy.me is positioned at the budget-friendly price point.

  • 4 documented hidden costs beyond list price
  • Contracts auto-renew — at any time
  • G2 rating: 4.3 out of 5 from 98 reviews (as of Nov 2026)

How much does Doxy.me cost?

Doxy.me has a free plan; Premium Plan costs $29/user/mo, billed annually. Plans include Free version (free), Premium Plan at $29/user/month (billed annually).

Doxy.me Pricing Overview

Doxy.me has a free plan; Premium Plan costs $29/user/mo, billed annually. The Free version plan is free and is best for solo providers needing a no-cost telehealth option. The Premium Plan plan costs $29/user/month (billed annually), best for individual providers and clinics needing full telehealth workflows.

Doxy.me contracts auto-renew, requiring at any time notice to cancel.

There are at least 4 documented hidden costs beyond Doxy.me's list price, including implementation, training, and add-on fees.

This pricing was last verified in November 4, 2026 from 2 independent sources.

Doxy.me costs $0/month for Free and $29/user/month for Premium as of 2026. The Free plan is available at no cost, while Premium is the paid plan for individual providers and clinics needing full telehealth workflows.

The Free plan is a practical starting point for solo providers needing a no-cost telehealth option. Premium adds the paid workflow level for providers and clinics that need more complete telehealth operations.

How Doxy.me Pricing Compares

Compare Doxy.me pricing against top alternatives in Telehealth.

Compare Doxy.me vs Alternatives

Before committing to Doxy.me, compare pricing with these 3 alternatives in the same category.

All Doxy.me alternatives & migration guides

What Companies Actually Pay for Doxy.me

Review scores
TrustRadius 9.3out of 10 (6)
Trustpilot 3.5out of 5 (157)
G2 4.3out of 5 (98)
Third-party review aggregates, as of Nov 2026
Top pricing complaints
Audio quality is unreliable on the free plan — speaker and microphone defaults misconfigure easilyAudio settings are not intuitive to fix when one-way sound issues occur

Doxy.me Cost by Company Size

Example costs for teams of different sizes. Each figure is labelled with the period it covers.

Solo Provider — Free Plan $0 per year

$0/year

Single telehealth provider using the free plan as a backup or for occasional sessions. Includes HIPAA-compliant BAA and basic video calling at no cost.

Solo Provider — Premium Plan $348 per year

$348/year ($29/month)

Single telehealth provider upgrading to Premium for more reliable audio and additional features, billed monthly with no annual option.

Current tier data

How Doxy.me Pricing Compares

Software Starting Price Top Price
Doxy.me Free $29/user/month
Amwell $10000/custom enterprise pricing $150000/custom enterprise pricing
Doctor on Demand $99/for an urgent care visit $299/for an urgent care visit
Mend Custom Custom
SimplePractice $49/month $99/month
TeleDoc (SimplePractice Telehealth) $24.5/month for 3 months, then $49 billed monthly $74/month for 3 months, then $49 billed monthly

4 Doxy.me Hidden Costs Beyond the List Price

Beyond the listed price, Doxy.me has at least 4 documented hidden costs that can significantly increase total cost of ownership.

Watch for 4 hidden costs
  • Enterprise Implementation $2,000 to $15,000 (source dated Jul 2026)
    high 1 source
    Grounded summary Users can sign up and begin seeing patients on the same day.
  • Advanced Feature Access
    high 1 source
    Grounded summary A reviewer noted the "High cost to purchase additional features like screen sharing" as a drawback of the free version.
  • Interpreter Services $0.99 per minute
    medium 1 source
    Grounded summary Interpreter Services: Doxy.me offers interpreter services at an additional cost of $0.99 per minute based on usage, available with a Day Pass and likely other paid plans.
  • Premium Upgrade Required for Reliable Audio $29/user/month
    medium 1 source
    TrustRadius “Speaker and microphone defaults and settings easily go wrong and result in one person not hearing the other person, and adjusting the audio in/out settings is not intuitive, nor does even making every possible adjustment always result in bringing ...”
Tip

Ask your Doxy.me sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 4 independent sources
industry TrustRadius Enterprise reviews Trustpilot Consumer reviews G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 10 source citations total.

Doxy.me Contract Terms

Doxy.me contracts auto-renew. Changes require at any time. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice at any time
Minimum Commitment monthly or yearly options, with annual implying a full year commitment
Based on 1 verified source

How to Negotiate Doxy.me Pricing

Doxy.me contracts are negotiable. These 5 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 5 tactics
Enterprise and Volume Pricing high success

Negotiation flexibility appears strongest for larger deployments where annual commitments and custom usage discussions apply, and larger organizations can inquire about group discounts.

https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQEU2YDBLHzolFr0jyqghjshK5WArSv-xJM6gFqGEAQmAtIzYqTcs-ZT5e55T2oxwcIANDprGKCwW_LTQlp5ThimiRwWoigXgA9w03kLJsPp1edWjPKket55LS_zr-7I8XhsogZHVt4jQgU1k7jg4NaWXs5r2uWjYGoDZLdXyfdiiJkh1tE65iA_4WzfFeJ4GhaCgbo5pfvFAzcrwWlMl_4LukM-QwrKEDJGTYTJCT0tBNbYCGQ=
Annual vs. Monthly Billing high success

Opting for annual billing can sometimes result in a lower overall cost compared to monthly payments.

https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQEW2KbPpkOUlawQHMlHtR-z3AFoKJc_aZOAoqh-kYBnbbpC6YHbFDsBreSE-2JJWTfj8N-FLuqwaMvHjuc6nDCyjY3dYkjyeypUQzrBcFXM3AUEdZSOPg==
Direct Consultation medium success

Higher-tier plans and custom solutions are available via direct consultation with the vendor, indicating an opportunity for negotiation for specific organizational needs.

https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQEW2KbPpkOUlawQHMlHtR-z3AFoKJc_aZOAoqh-kYBnbbpC6YHbFDsBreSE-2JJWTfj8N-FLuqwaMvHjuc6nDCyjY3dYkjyeypUQzrBcFXM3AUEdZSOPg==
Leveraging the Free Tier medium success

The free version is HIPAA compliant and suitable for solo practitioners and small practices, serving as a starting point for evaluating the platform before committing to paid plans.

https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQFw4VTi4Mlp6QnwPa3r9RoRZ1YebJxglJIqa0Itm14AtiN-aA1Nr0R7VqY6_WXwshH4AajElHSGjJDrKW3ecw6mx3-NCm8CktAt7MGhP5Gn9aEG0ewyTO2pCZoSfLspqcCbu6uUayEwctceMiY=
Comparing Alternatives medium success

Buyers often compare Doxy.me's pricing and features with alternatives, which can be used as a negotiation point.

https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQFw4VTi4Mlp6QnwPa3r9RoRZ1YebJxglJIqa0Itm14AtiN-aA1Nr0R7VqY6_WXwshH4AajElHSGjJDrKW3ecw6mx3-NCm8CktAt7MGhP5Gn9aEG0ewyTO2pCZoSfLspqcCbu6uUayEwctceMiY=

Full negotiation guide →

Doxy.me Price History

Pricing changes CostBench has tracked for Doxy.me, verified across 4 snapshots going back to 2026Q1.

  1. Doxy.me price decrease

    Highest tier decreased from $50 to $29/month

    -42%
  2. Doxy.me tier restructure

    Changed from 4 to 2 pricing tiers

  3. Doxy.me price increase

    Highest tier increased from $42 to $50/month

    +19%
  4. Doxy.me tier restructure

    Changed from 3 to 4 pricing tiers

Doxy.me Pricing FAQ

01 How much does Doxy.me cost?

Doxy.me's Premium Plan costs $29/user/month, based on annual billing (the monthly equivalent). For a team of 5 users, that works out to $145 per month (5 × $29).

02 Does Doxy.me have a free plan?

Yes. The Free plan includes unlimited video visits and a HIPAA-compliant Business Associate Agreement (BAA) at no cost. It is a fully functional option for solo practitioners, though it lacks features like screen sharing and HD video.

03 What is the cheapest paid Doxy.me plan?

The Premium plan is the cheapest paid Doxy.me tier at $29/user/month. It is designed for individual providers and clinics needing full telehealth workflows beyond the Free plan.

04 What does the Clinic plan include over Professional?

Doxy.me’s current listed tiers are Free and Premium. Premium costs $29/user/month and is the paid option for individual providers and clinics needing full telehealth workflows.

05 Is Doxy.me HIPAA compliant?

Yes. All Doxy.me plans, including the Free tier, are HIPAA compliant and include a signed Business Associate Agreement (BAA) at no additional cost.

06 Does Doxy.me offer annual billing discounts?

The Premium Plan's listed price of $29/user/month is the monthly equivalent when billed annually. For 1 user over 12 months, that comes to $348 per year (12 × $29). Check Doxy.me directly to confirm how monthly billing compares.

07 Does Doxy.me's free plan include a HIPAA-compliant BAA?

Yes. The Free plan includes a HIPAA-compliant Business Associate Agreement (BAA) at no cost, along with basic video calling. This makes it one of the few telehealth platforms offering no-cost HIPAA compliance.

08 What are the main limitations of the Doxy.me free plan?

The Free plan lacks screen sharing and has known audio reliability issues. Speaker and microphone defaults can misconfigure and cause one-way audio, and the settings to fix this are not intuitive — users report that even adjusting every available audio option does not always restore sound. Switching to another app on a mobile device can also break audio entirely.

09 Is Doxy.me free good enough as a primary telehealth platform?

For most providers, the Free plan is best suited as a backup option rather than a primary platform. Audio reliability issues and the absence of screen sharing are the main limitations. If you need consistent, session-critical audio or screen sharing with patients, the Premium plan at $29/month is the appropriate tier.

Is this pricing incorrect? — we'll verify and update it.