Doxy.me Free Plan 2026: What's Included & What's Not
Honest breakdown of the free tier limits and features
Doxy.me costs Free to $50 per per provider/month as of June 2026, with 4 plans available including a free tier. Plans: Free (free), Professional at $35/per provider/month, and Clinic at $50/per provider/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: Yes
Doxy.me offers 4 pricing tiers: Free, Professional, Clinic, Enterprise. A free plan is available. Paid plans include Professional at $35/user/month, Clinic at $50/user/month. The Professional plan is individual clinicians who need hd video and screen sharing.
Yes, Doxy.me offers a forever free plan as of June 2026. The free tier includes 4 features with limits on usage. Paid plans start at $35/user/month (Professional). Pricing verified from 1 sources by CostBench.
Doxy.me's free plan is available indefinitely with no time limit.
What's Included in the Free Plan
- Unlimited video visits
- HIPAA-compliant with BAA
- Virtual Waiting Room
- No time limits on calls
What's NOT Included (Paid Only)
- HD video quality
- Screen sharing
- Group calls
- Customizable Waiting Room
- Patient intake forms
You'll Need to Upgrade When...
- You exceed the user limit
- You need features like HD video quality or Screen sharing
- You require premium support or SLA guarantees
- You need to remove branding or watermarks
- You need advanced integrations or API access
Hidden Restrictions on Free Plan
- Doxy.me branding may appear on your content or communications
- Support is limited to community forums or email with longer response times
- Export options may be restricted or include watermarks
- API access is typically limited or not available
- Advanced reporting and analytics require paid plans
Free vs Paid: Which Do You Need?
Free Plan is Enough If...
- You're an individual or very small team
- You need only basic features
- You don't mind usage limits
- Branding on output is acceptable
- Community support is sufficient
You Need Paid If...
- Your team is growing beyond limits
- You need advanced features
- Professional branding is required
- You need priority support
- Integrations/API access is critical
Free vs Professional Plan Comparison
| Free $0 | Professional $35/user/month | |
|---|---|---|
| Features | 4 included | 5+ included |
| Support | Community/Email | Priority Support |
| Branding | Doxy.me branding | Your branding |
| Best For | Solo practitioners needing a no-cost telehealth option | Individual clinicians who need HD video and screen sharing |
Frequently Asked Questions
01 Is Doxy.me free?
Yes, Doxy.me offers a forever free plan with 4 core features included. However, there are limits on users and features that may require upgrading.
02 What's included in Doxy.me's free plan?
Doxy.me's free plan includes: Unlimited video visits, HIPAA-compliant with BAA, Virtual Waiting Room, No time limits on calls. Key limits include basic usage caps.
03 What's NOT included in Doxy.me's free plan?
The free plan excludes: HD video quality, Screen sharing, Group calls, Customizable Waiting Room, Patient intake forms. You'll also have Doxy.me branding and limited support options.
04 When should I upgrade from Doxy.me's free plan?
Consider upgrading when: you hit user or storage limits, need features like HD video quality or Screen sharing, require premium support, or want to remove branding. The cheapest paid plan starts at $35/user/month.
05 Is Doxy.me's free plan really free forever?
Yes, Doxy.me's free plan is available indefinitely with no time limit. However, feature and usage limits may restrict what you can do without upgrading to a paid plan.