All Alchemer Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Collaborator

  • Unlimited surveys
  • 75k annual responses
  • Email support
  • $55/user monthly or $315/user/year billed annually

Professional

  • 100k annual responses
  • Custom templates and branding
  • Advanced logic and scripting
  • Email and phone support
  • Max 3 users
  • $165/user monthly or $1,075/user/year billed annually

Full Access

  • 125k annual responses
  • Advanced research question types
  • Advanced statistical analysis
  • Max 3 users
  • $275/user monthly or $1,895/user/year billed annually

Platform

  • Omnichannel feedback collection
  • 400+ integrations
  • 24/7 support
  • AI text analysis
  • Dedicated CSM
  • SSO and permission controls
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What does Alchemer actually cost you?

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Tier
Billing
Your projected cost$1.4Kper month · $55/seat × 25seats
Year 1 license$17K12 months at this rate
At a glance

List price by tier (annualized, per seat)

Per-seat list price across Alchemer's plans, annualized. Custom-priced tiers show a hatched bar.

Collaborator$660/yr
Professional$2.0K/yr
Full Access$3.3K/yr
PlatformCustom
Quick Answer
Last verified:
High confidence

Alchemer costs $55 to $275 per user/month as of September 2026, with 4 plans available. Plans: Collaborator at $55/user/month, Professional at $165/user/month, and Full Access at $275/user/month. Custom pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Alchemer offers 4 pricing tiers: Collaborator, Professional, Full Access, Platform. Paid plans include Collaborator at $55/user/month, Professional at $165/user/month, Full Access at $275/user/month. The Professional plan is small teams needing advanced logic and branding.

Compared to other survey software software, Alchemer is positioned at the premium price point.

  • 9 documented hidden costs beyond list price
  • Contracts auto-renew — at least 90 days prior to the current term's expiration for Alchemer Mobile non-renewal
  • G2 rating: 4.4 out of 5 from 956 reviews (as of Aug 2026)

How much does Alchemer cost?

Alchemer pricing starts at $55/user/month across 4 plans, with enterprise pricing available on request. Plans include Collaborator at $55/user/month, Professional at $165/user/month, Full Access at $275/user/month, Platform (custom pricing).

Alchemer Pricing Overview

Alchemer has 4 pricing plans ranging from $55 to $275/user/month. The Collaborator plan costs $55/user/month, best for individuals running standard surveys. The Professional plan costs $165/user/month, best for small teams needing advanced logic and branding. The Full Access plan costs $275/user/month, best for researchers needing the full question and analysis toolkit. The Platform plan requires contacting sales for a custom quote and is designed for enterprises running feedback programs across channels.

Alchemer contracts auto-renew, and annual price increases of up to 10x at renewal.

There are at least 9 documented hidden costs beyond Alchemer's list price, including implementation, training, and add-on fees.

This pricing was last verified in August 17, 2026 from 1 independent source.

How Alchemer Pricing Compares

Compare Alchemer pricing against top alternatives in Survey Software.

Compare Alchemer vs Alternatives

Before committing to Alchemer, compare pricing with these 3 alternatives in the same category.

All Alchemer alternatives & migration guides

What Companies Actually Pay for Alchemer

Review scores
TrustRadius 9.3out of 10 (68)
Trustpilot 1.8out of 5 (18)
G2 4.4out of 5 (956)
Third-party review aggregates, as of Aug 2026

Score gap reflects platform demographics — G2 surveys verified business users; Trustpilot is open to all, skewing toward support complaints.

Top pricing complaints
Pricing and Cost PredictabilityLearning Curve and ComplexityLimited Customization in Specific AreasIntegration Challenges

How Alchemer Pricing Compares

Software Starting Price Top Price
Alchemer $55/user/month $275/user/month
Google Forms Free $22/month
Jotform Free $129/month
Qualtrics $125/month $125/month
SurveyMonkey Free $99/month
SurveySparrow Free $79/month

9 Alchemer Hidden Costs Beyond the List Price

Beyond the listed price, Alchemer has at least 9 documented hidden costs that can significantly increase total cost of ownership.

Watch for 9 hidden costs
  • Integration Costs
    high 1 source
    industry "Integration Costs: Customers are responsible for all costs associated with integrating the Alchemer Digital SDK, encompassing software design, development, debugging, testing, and network connectivity."
  • Advanced Features and Custom Reports
    medium 1 source
    industry "Advanced Features and Custom Reports: The cost of advanced analytics and custom reports can be prohibitive, with some desirable features like phone support and advanced question types requiring upgrades to higher-tier plans."
  • Professional and Onboarding Services
    medium 1 source
    industry "Professional Services: Alchemer offers "Professional Services" and "Onboarding Services" for teams with complex survey programs, advanced logic, historical data migration, and custom-designed programs."
  • Training Services
    low 1 source
    industry "Training: "Basic Training" is available as a live, five-hour virtual course, customizable to a company's needs, and "Business Labs" offer strategic, guided workshops."
  • Unjustified Price Increases
    high 1 source
    industry "Some users find Alchemer's pricing "too expensive," especially for small companies or those conducting infrequent surveys, citing "unreasonable" price increases not justified by additional features"
  • Per-Response Charges
    medium 1 source
    industry ""Per-response charges on most tiers" and add-ons for advanced analytics, API access, and integrations are identified as potential hidden costs, often gated at higher tiers"
  • Add-ons (API, Integrations)
    medium 1 source
    industry ""Per-response charges on most tiers" and add-ons for advanced analytics, API access, and integrations are identified as potential hidden costs, often gated at higher tiers"
  • Advanced Feature Implementation
    medium 1 source
    industry ", advanced features may involve a learning curve"
  • Exceeding User Cap under $1,000 to nearly $8,000
    critical 1 source
    industry "For Alchemer Mobile, fee increases exceeding 2.5% in a renewal term require 120 days' notice; otherwise, increases of 2.5% or less are binding if reflected on the invoice"
Tip

Ask your Alchemer sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 4 independent sources
industry TrustRadius Enterprise reviews Trustpilot Consumer reviews G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 13 source citations total.

Alchemer Contract Terms

Alchemer contracts auto-renew. Changes require at least 90 days prior to the current term's expiration for Alchemer Mobile non-renewal. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice at least 90 days prior to the current term's expiration for Alchemer Mobile non-renewal
Minimum Commitment All payment obligations are generally non-cancelable, and fees paid are non-refundable; remaining amounts become immediately due upon early termination if a minimum commitment is included.
Price Escalation up to 10x at renewal
Based on 1 verified source

How to Negotiate Alchemer Pricing

Alchemer contracts are negotiable. These 3 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 3 tactics
Volume Discounts high success

"Enterprise Solutions" offer "Volume discounts (over 20 seats)".

https://alchemer.com
Custom Contracts high success

"Enterprise Solutions" offer "custom contracts".

https://alchemer.com
Direct Negotiation high success

"Final cost negotiations must be conducted with the seller" for custom pricing.

https://alchemer.com

Full negotiation guide →

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