Price checkPer Location / Per Month
Rep Core$80/moRep Core + Pulse$115/moRep Core + Surveys$150/mo
See all 4 plans

All Reputation.com Plans & Pricing

Plan Monthly Annual Best For
Rep Core checked Oct 30, 2026 Not published Not specified
Rep Core + Pulse checked Oct 30, 2026 Not published Not specified
Rep Core + Surveys checked Oct 30, 2026 Not published Not specified
Enterprise checked Oct 30, 2026 Contact Sales Contact Sales Not specified
View all features by plan (compare side-by-side)

Rep Core

Rep Core + Pulse

Rep Core + Surveys

Enterprise

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At a glance

List price by tier (annualized, per license)

Per-license list price across Reputation.com's plans, annualized. Custom-priced tiers show a hatched bar.

Rep Core$960/yr
Rep Core + Pulse$1.4K/yr
Rep Core + Surveys$1.8K/yr
EnterpriseCustom
Quick Answer
Last verified:
High confidence

Reputation.com costs $80 to $150 per Location / Per Month as of October 2026, with 4 plans available. Plans: Rep Core at $80/month, Rep Core + Pulse at $115/month, and Rep Core + Surveys at $150/month. Custom pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Reputation.com offers 4 pricing tiers: Rep Core, Rep Core + Pulse, Rep Core + Surveys, Enterprise. Paid plans include Rep Core at $80/month, Rep Core + Pulse at $115/month, Rep Core + Surveys at $150/month.

Compared to other review management software, Reputation.com is positioned at the mid-market price point.

  • 10 documented hidden costs beyond list price
  • Contracts auto-renew — at least thirty (30) days prior to the end of the then-current term
  • G2 rating: 4.5 out of 5 from 2,602 reviews (as of Jul 2026)
Last verified: | Sources: 1 pricing pages and reviews

How much does Reputation.com cost?

Reputation.com has 3 paid plans costing $80–$150/mo. Enterprise is quote-based. Plans include Rep Core at $80/month, Rep Core + Pulse at $115/month, Rep Core + Surveys at $150/month, Enterprise (custom pricing).

Reputation.com Pricing Overview

Reputation.com has 4 pricing plans ranging from $80 to $150/Per Location / Per Month. The Rep Core plan costs $80/month. The Rep Core + Pulse plan costs $115/month. The Rep Core + Surveys plan costs $150/month. The Enterprise plan requires contacting sales for a custom quote.

Reputation.com contracts auto-renew, and annual price increases of 7%.

There are at least 10 documented hidden costs beyond Reputation.com's list price, including implementation, training, and add-on fees.

This pricing was last verified in October 30, 2026 from 1 independent source.

See Reputation.com Plans

Reputation.com offers three distinct pricing tiers for its services. These plans are priced on a monthly basis per location.

The available plans are Rep Core, Rep Core + Pulse, and Rep Core + Surveys.

How Reputation.com Pricing Compares

Compare Reputation.com pricing against top alternatives in Review Management.

Birdeye $299-$449/month View pricing → G2 $0-$299/month View pricing → Podium $399-$599/month View pricing →

Compare Reputation.com vs Alternatives

Before committing to Reputation.com, compare pricing with these 3 alternatives in the same category.

VSBirdeye
From $299/month

Small businesses with 1-3 locations needing basic review management

Compare pricing
VSG2
Free

Vendors claiming a profile to be discovered by software buyers and collect organic reviews

Compare pricing
VSPodium
From $399/month

Small businesses starting with review and messaging

Compare pricing

All Reputation.com alternatives & migration guides

What Companies Actually Pay for Reputation.com

Review scores
TrustRadius 7out of 10 (32)
Trustpilot 4.8out of 5 (99)
G2 4.5out of 5 (2,602)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Frustration with survey email bounces, which hinders effective feedback collection and review tracking.Concerns regarding scoring issues, specifically unclear calculations and how review duration impacts scores.Users have noted missing features, particularly for advanced social media management and reporting requirements.Some users have described the overall customer experience as "just okay" and expressed difficulty in pulling survey reports into Excel or CSV formats.

How Reputation.com Pricing Compares

Software Starting Price Top Price
Reputation.com $80 Per Location / Per Month $150 Per Location / Per Month
Birdeye $299/month $449/month
G2 Free $299/month
Podium $399/month $599/month
Reputation.com $80/month $150/month
Trustpilot Free $799/month

Browse all Review Management pricing →

10 Reputation.com Hidden Costs Beyond the List Price

Beyond the listed price, Reputation.com has at least 10 documented hidden costs that can significantly increase total cost of ownership.

Watch for 10 hidden costs
  • Professional Services
    high 1 source
    Grounded summary While Reputation.com advertises base pricing tiers, such as "Rep Core" at $80/location/month, "Rep Core + Pulse" at $115/location/month, and "Rep Core + Surveys" at $150/location/month, the true cost for enterprise deployments is often substantial...
  • Essential Add-on Features $4,000/mo (source dated Jul 2026)
    high 1 source
    Grounded summary Specific hidden or implementation costs reported by buyers include: * Add-on Features: Many essential features, such as Competitive Insights, Actions & Ticketing, Social Suite, Premium Sources (e.g.
  • Opaque Pricing
    medium 1 source
    Grounded summary Opaque Pricing: Reputation.com does not explicitly publish all pricing details on its website, often requiring multiple sales calls to obtain a ballpark figure.
  • Upfront Implementation Fees $2,000 to $20,000+
    high 1 source
    Grounded summary Implementation Fees: Buyers can face substantial upfront implementation fees, which are reported to range from $2,000 to $20,000+.
  • Setup Fees $500 to $2,000
    medium 1 source
    Grounded summary Contract Terms: Reputation.com's contracts typically include the following terms: * Auto-Renewal: Unless otherwise specified in the Order Form, each subscription term automatically renews for successive terms equal in duration to the preceding term.
  • Content Overage Charges
    medium 1 source
    Grounded summary If a business requires more content, additional charges will apply for each extra piece.
  • Pass-Through Costs $200 to $500 per release
    medium 1 source
    Grounded summary Pass-Through Costs: Agencies may pass on costs for monitoring software, premium directory listings, and press release distribution, which typically costs $200 to $500 per release.
  • Legal Coordination Fees
    high 1 source
    Grounded summary Legal Coordination: If a campaign involves legal actions like DMCA takedowns or defamation claims, some agencies may add legal coordination as a separate line item.
  • Extended Setup Time
    high 1 source
    Grounded summary During this time, businesses incur costs without necessarily seeing immediate return on investment.
  • Unused Features (Bloat)
    medium 1 source
    Grounded summary Paying for Unused Features ("Bloat"): Some buyers report that Reputation.com's comprehensive platform, which monitors over 100 platforms and offers features like surveys and webchat, includes many functionalities that small businesses may not util...
Tip

Ask your Reputation.com sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 4 independent sources
industry TrustRadius Enterprise reviews Trustpilot Consumer reviews G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 14 source citations total.

Reputation.com Contract Terms

Reputation.com contracts auto-renew. Changes require at least thirty (30) days prior to the end of the then-current term. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice at least thirty (30) days prior to the end of the then-current term
Minimum Commitment The initial term of the agreement is stated in the Order Form, and multi-year contracts are common.
Price Escalation 7%
Based on 1 verified source

How to Negotiate Reputation.com Pricing

Reputation.com contracts are negotiable. These 3 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 3 tactics
Price Point Variability high success

Quotes typically start around $500 per month and can reach over $2,000 per month for multi-location businesses, with annual costs for 50 locations ranging from approximately $48,000 to $90,000.

https://replyonthefly.com
Introductory Rate Increases high success

An introductory rate, such as $2,000 per month, might increase significantly upon renewal.

https://reputation.com
Custom Pricing Opacity medium success

Reputation.com uses custom enterprise pricing and does not publish its rates, requiring buyers to go through multiple sales calls to obtain a ballpark figure.

https://replyonthefly.com
High success Medium Low / difficult

Full negotiation guide →

Reputation.com Pricing FAQ

01 What is the cheapest paid plan?

The cheapest paid plan is Rep Core at $80.0 per location per month.

02 What are the available pricing tiers?

The available pricing tiers are Rep Core at $80.0 per location per month, Rep Core + Pulse at $115.0 per location per month, and Rep Core + Surveys at $150.0 per location per month.

03 Does Reputation.com offer a free plan?

Reputation.com does not offer a free plan.

Is this pricing incorrect? — we'll verify and update it.