Zoho Assist Hidden Costs 2026
What they don't show you on the pricing page
Zoho Assist costs $1 to $24 per technician/month as of June 2026, with 10 plans available. Plans: Standard Remote Support at $10/technician/month, Professional Remote Support at $15/technician/month, Enterprise Remote Support at $24/technician/month, Standard Unattended Access at $10/technician/month, Professional Unattended Access at $15/technician/month, Additional Storage at $4/technician/month, and Call Credits for VoIP at $1/technician/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: No free tier available
Zoho Assist offers 10 pricing tiers: Standard Remote Support, Professional Remote Support, Enterprise Remote Support, Standard Unattended Access, Professional Unattended Access, Custom Quote, Additional Storage, Call Credits for VoIP, Web conferencing platform, Zoho Lens. Paid plans include Standard Remote Support at $10/technician/month, Professional Remote Support at $15/technician/month, Enterprise Remote Support at $24/technician/month.
Zoho Assist true cost runs 70% above the listed $1-$24/technician/month price as of June 2026. For a 25-person team, expect ~$7,140 in year-one costs vs the $4,200 base license. Verified from 1 sources by CostBench.
Example: True Cost for 25 Users
| License (25 × $14 × 12) | $4,200/yr |
| Implementation (one-time) | +$15,000–$50,000 |
| Premium Support (20%) | +$840/yr |
| Training (25 × $500) | +$12,500 |
| Admin (part-time) | +$15,000–$25,000/yr |
| Estimated Year 1 Total | ~$7,140 |