Quick Answer
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Zoho Assist costs Free to $24 per technician/month as of November 2026, with 7 plans available including a free tier. Plans: Free Plan (free), Standard (Remote Support, seat-based) at $10/user/month (billed annually), Standard (Unattended Access, session-based) at $10/month (billed annually), Professional (Remote Support, seat-based) at $15/user/month (billed annually), Professional (Unattended Access, session-based) at $15/month (billed annually), and Enterprise (Remote Support, seat-based) at $24/user/month (billed annually). Custom pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Zoho Assist offers 7 pricing tiers: Free Plan, Standard (Remote Support, seat-based), Standard (Unattended Access, session-based), Professional (Remote Support, seat-based), Professional (Unattended Access, session-based), Enterprise (Remote Support, seat-based), Custom Quote. A free plan is available. Paid plans include Standard (Remote Support, seat-based) at $10/user/month (billed annually), Standard (Unattended Access, session-based) at $10/month (billed annually), Professional (Remote Support, seat-based) at $15/user/month (billed annually).

Last verified: | Sources: 1 pricing pages and reviews
Forever Free plan type

Yes, Zoho Assist offers a forever free plan as of November 2026. The free tier includes 1 features with limits on usage. Paid plans start at $10/technician/month (Standard (Remote Support, seat-based)). Pricing verified from 1 sources by CostBench.

Forever Free

Zoho Assist's free plan is available indefinitely with no time limit.

What's Included in the Free Plan

  • Free Plan: 1 remote support technician, 1 concurrent session, 5 unattended computers, no session-duration limit, core features only
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You'll Need to Upgrade When...

  • You exceed the user limit
  • You need features like advanced automation
  • You require premium support or SLA guarantees
  • You need to remove branding or watermarks
  • You need advanced integrations or API access

Hidden Restrictions on Free Plan

  • ! Zoho Assist branding may appear on your content or communications
  • ! Support is limited to community forums or email with longer response times
  • ! Export options may be restricted or include watermarks
  • ! API access is typically limited or not available
  • ! Advanced reporting and analytics require paid plans

Free vs Paid: Which Do You Need?

Free Plan is Enough If...

  • You're an individual or very small team
  • You need only basic features
  • You don't mind usage limits
  • Branding on output is acceptable
  • Community support is sufficient

Free vs Standard (Remote Support, seat-based) Plan Comparison

Free Plan $0
Features 1 included 0+ included
Support Community/Email Priority Support
Branding Zoho Assist branding Your branding
Best For Getting started at no cost Growing teams

Frequently Asked Questions

01 Is Zoho Assist free?

Yes, Zoho Assist offers a forever free plan with 1 core features included. However, there are limits on users and features that may require upgrading.

02 What's included in Zoho Assist's free plan?

Zoho Assist's free plan includes: Free Plan: 1 remote support technician, 1 concurrent session, 5 unattended computers, no session-duration limit, core features only. Key limits include basic usage caps.

03 What's NOT included in Zoho Assist's free plan?

The free plan excludes: advanced features, premium support, and higher limits. You'll also have Zoho Assist branding and limited support options.

04 When should I upgrade from Zoho Assist's free plan?

Consider upgrading when: you hit user or storage limits, need features like advanced automation, require premium support, or want to remove branding. The cheapest paid plan starts at $10/technician/month.

05 Is Zoho Assist's free plan really free forever?

Yes, Zoho Assist's free plan is available indefinitely with no time limit. However, feature and usage limits may restrict what you can do without upgrading to a paid plan.

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