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Neon CRM costs $99 to $99 per month as of August 2026. Plan: Neon CRM at $99/month. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Neon CRM offers 1 pricing tiers: Neon CRM. Paid plans include Neon CRM at $99/month.

Last verified: | Sources: 1 pricing pages and reviews
Know Before You Buy — See Neon CRM Plans

Neon CRM lists $99-$99/month, but hidden costs like implementation and support add to the total as of August 2026. Key hidden costs: payment processing fees, add-on modules, professional services and data migration. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Payment Processing Fees

high overage

NeonPay charges 2.9% plus $0.30 per transaction for most credit cards, 3.9% for American Express, and 1% plus $1 for e-check/ACH transactions, with some users reporting a $6.99 'hidden fee' for using the payment portal.

industry

An additional 1% plus $1 is charged for e-check/ACH transactions.

2

Add-on Modules

medium addon

Optional modules for Memberships, Events, and Volunteers incur additional fees, calculated as a percentage of the CRM subscription fee: +10% for Memberships and Volunteers, and +20% for Events.

industry

These are typically calculated as a percentage of the CRM subscription fee: +10% for Memberships and Volunteers, and +20% for Events.

3

Professional Services and Data Migration

medium migration

Onboarding packages, including data migration assistance and configuration support, often come with one-time fees, with data migration packages ranging from $600 for 'Assisted Self Import' to $1,500 for 'Standard Data Conversion'.

industry

Professional Services and Data Migration: While Neon CRM offers onboarding packages, including data migration assistance and configuration support, these often come with one-time fees.

4

Additional Training

low training

Despite free resources, some users, including long-term customers, have reported being asked to pay for additional training.

industry

Training: Although Neon CRM provides access to the free Neon One Academy, support centers, and guides, some users have reported being asked to pay for additional training, even after being long-term customers.

5

Premium Support

low support

While basic support is included, higher-tier plans offer priority support, and one user noted live chat and phone support were an additional $50/month with the 'Impact' package.

industry

Premium Support: While live chat, email, and phone support are generally included, higher-tier plans like "Empower" offer priority support.

6

Website Services

low addon

Neon Websites offers manageable 2-year payment plans for website design, with custom projects also available for a quote.

industry

Professional Services and Data Migration: While Neon CRM offers onboarding packages, including data migration assistance and configuration support, these often come with one-time fees.

Frequently Asked Questions

01 What hidden costs should I budget for with Neon CRM?

Beyond the license fee, budget for: Payment Processing Fees (2.9% plus $0.30, 3.9%, 1% plus $1, $6.99); Add-on Modules (+10%, +20%); Professional Services and Data Migration ($600, $1,500); Premium Support ($50/month). Exact totals depend on your deployment size and negotiated terms.

02 Does Neon CRM charge for implementation?

Implementation costs for Neon CRM vary by deployment size and customization. Contact the vendor or check our sourced hidden-cost breakdown above for verified figures.

03 How much does Neon CRM support cost?

While basic support is included, higher-tier plans offer priority support, and one user noted live chat and phone support were an additional $50/month with the 'Impact' package.. Estimated impact: $50/month.

04 Are there overage or storage costs with Neon CRM?

NeonPay charges 2.9% plus $0. Estimated impact: 2.9% plus $0.30, 3.9%, 1% plus $1, $6.99.

05 What add-ons cost extra with Neon CRM?

Add-on pricing for Neon CRM varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Now You Know the Real Cost — See Neon CRM Plans

Check current Neon CRM pricing

Prices and terms change; verify against the live pricing page.

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