Quick Answer
Last verified:

Crisp pricing varies by team size and features, ranging from $0 to $295 per month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training

Crisp offers 4 pricing tiers: Free, Mini, Essentials, Plus. Standard paid plans include Free at $0/month, Mini at $45/month, Essentials at $95/month. The Mini plan is early-stage companies.

Compared to other live chat software, Crisp is positioned at the mid-market price point.

Last verified: February 2026 | Sources: 4 pricing pages and reviews

All Crisp Plans & Pricing

Plan Monthly Annual Best For
Free seats: 2aiCredits: 0 Free Free 0 Solopreneurs and entrepreneurs
Mini seats: 4aiCredits: 5 $45 /month Custom Early-stage companies
Essentials seats: 10aiCredits: 25 $95 /month Custom Small companies
Plus seats: 20aiCredits: 75 $295 /month Custom Medium-sized businesses
View all features by plan

Free

  • Website chat widget
  • 2 seats included
  • Shared inbox
  • Mobile applications
  • Chat SDKs
  • Contact form
  • E-Commerce integrations
  • Push notifications

Mini

  • Shared email inbox
  • 4 seats included
  • Shortcuts
  • Chat triggers
  • Private notes
  • Custom email domain
  • Unlimited data retention
  • Internal search

Essentials

  • Customer data management
  • 10 seats included
  • Omnichannel inbox
  • Workflow automation builder
  • Omnichannel AI Chatbot
  • Knowledge base
  • Analytics
  • Routing rules & Assignment

Plus

  • AI-First Support Suite
  • 20+ seats
  • All Essentials features

Get a custom Crisp quote

Enter your work email and we'll send you a detailed cost breakdown.

No spam. Unsubscribe anytime.

Hidden Costs to Budget For

Watch for 4 hidden costs
  • AI usage limited to 50 uses per month on Essentials plan
  • Extra seats only available on Plus plan at €10/agent/month
  • Advanced AI features require Plus plan ($295/month)
  • Contact limits vary by plan (2K free, 50K Essentials, 200K Plus)
Tip

Ask your Crisp sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Frequently Asked Questions

01 How much does Crisp cost?

Pricing varies by plan. Check the official pricing page for current rates.

02 Does Crisp have a free tier?

Check the pricing section above for free tier availability.

03 What are the main features of Crisp?

Key features include the items listed in the pricing tiers above.

04 Is Crisp worth the price?

Value depends on your specific needs and use case. Compare features across plans.