Zendesk Guide Pricing 2026
Complete pricing guide with plans, and cost analysis
Zendesk Guide pricing ranges from $19 to $115/agent/month.
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All Zendesk Guide Plans & Pricing
| Plan | Monthly | Annual | Best For |
|---|---|---|---|
| Support Team | Custom | $19 /agent/year | — |
| What's included at Support Team Feature details not yet documented for this tier. | |||
| Suite Team | Custom | $55 /agent/year | — |
| What's included at Suite Team Feature details not yet documented for this tier. | |||
| Suite Professional | Custom | $115 /agent/year | — |
| What's included at Suite Professional Feature details not yet documented for this tier. | |||
| Suite Enterprise + Copilot | Contact Sales | Contact Sales | — |
| What's included at Suite Enterprise + Copilot Feature details not yet documented for this tier. | |||
| Copilot | Custom | $50 /agent/year | — |
| What's included at Copilot Feature details not yet documented for this tier. | |||
| Workforce Engagement Bundle | Custom | $50 /agent/year | — |
| What's included at Workforce Engagement Bundle Feature details not yet documented for this tier. | |||
| Contact Center | Custom | $50 /agent/year | — |
| What's included at Contact Center Feature details not yet documented for this tier. | |||
View all features by plan (compare side-by-side)
Support Team
Suite Team
Suite Professional
Suite Enterprise + Copilot
Copilot
Workforce Engagement Bundle
Contact Center
Zendesk Guide costs $19 to $115 per agent/month as of June 2026, with 7 plans available. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: No free tier available
Zendesk Guide offers 7 pricing tiers: Support Team, Suite Team, Suite Professional, Suite Enterprise + Copilot, Copilot, Workforce Engagement Bundle, Contact Center.
Compared to other knowledge management software, Zendesk Guide is positioned at the mid-market price point.
How much does Zendesk Guide cost?
Zendesk Guide Pricing Overview
Zendesk Guide has 7 pricing plans ranging from $19 to $115/agent/month. The Support Team plan requires contacting sales for a custom quote. The Suite Team plan requires contacting sales for a custom quote. The Suite Professional plan requires contacting sales for a custom quote. The Suite Enterprise + Copilot plan requires contacting sales for a custom quote. The Copilot plan requires contacting sales for a custom quote. The Workforce Engagement Bundle plan requires contacting sales for a custom quote. The Contact Center plan requires contacting sales for a custom quote.
This pricing was last verified in June 14, 2026 from 1 independent source.
Zendesk Guide offers several plans billed annually per agent per month. These plans include Support Team, Suite Team, Suite Professional, Copilot, Workforce Engagement Bundle, and Contact Center.
The Suite Enterprise + Copilot plan is available with custom pricing.
How Zendesk Guide Pricing Compares
| Software | Starting Price | Top Price |
|---|---|---|
| Zendesk Guide | $19/agent/month | $115/agent/month |
| Document360 | Custom | Custom |
| Guru | Free | $25/user/month |
| Notion | Free | $24/user/month |
| Nuclino | Free | $12.5/user/month |
| Slab | Free | $15/user/month |
Zendesk Guide Pricing FAQ
01 What is the cheapest paid plan?
The Support Team plan is the cheapest paid plan, at $19 per agent per month when billed annually.
02 Are there any free plans available?
No, there are no free plans available for Zendesk Guide.
03 What plans are available with custom pricing?
The Suite Enterprise + Copilot plan is available with custom pricing.
Is this pricing incorrect? — we'll verify and update it.