Intercom Articles Pricing 2026
Complete pricing guide with plans, and cost analysis
Intercom Articles costs $29/seat/mo for Essential. Plans range from $29 to $132/seat/mo.
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All Intercom Articles Plans & Pricing
| Plan | Monthly | Annual | Best For |
|---|---|---|---|
| Essential | $29 /seat/mo | — | — |
| What's included at Essential Feature details not yet documented for this tier. | |||
| Advanced | $85 /seat/mo | — | — |
| What's included at Advanced Feature details not yet documented for this tier. | |||
| Expert | $132 /seat/mo | — | — |
| What's included at Expert Feature details not yet documented for this tier. | |||
| Fin AI Agent | Contact Sales | Contact Sales | — |
| What's included at Fin AI Agent Feature details not yet documented for this tier. | |||
| Pro AI features | $99 /mo | — | — |
| What's included at Pro AI features Feature details not yet documented for this tier. | |||
| Copilot | $29 /per agent/mo | — | — |
| What's included at Copilot Feature details not yet documented for this tier. | |||
| Proactive Support Plus | $99 /mo | — | — |
| What's included at Proactive Support Plus Feature details not yet documented for this tier. | |||
View all features by plan (compare side-by-side)
Essential
Advanced
Expert
Fin AI Agent
Pro AI features
Copilot
Proactive Support Plus
What does Intercom Articles actually cost you?
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List price by tier (annualized, per seat)
Per-seat list price across Intercom Articles's plans, annualized. Custom-priced tiers show a hatched bar.
Intercom Articles costs $29 to $132 per seat/mo as of June 2026, with 7 plans available. Plans: Essential at $29/seat/mo, Advanced at $85/seat/mo, Expert at $132/seat/mo, Pro AI features at $99/seat/mo, Copilot at $29/seat/mo, and Proactive Support Plus at $99/seat/mo. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: No free tier available
Intercom Articles offers 7 pricing tiers: Essential, Advanced, Expert, Fin AI Agent, Pro AI features, Copilot, Proactive Support Plus. Paid plans include Essential at $29/seat/mo, Advanced at $85/seat/mo, Expert at $132/seat/mo.
Compared to other knowledge management software, Intercom Articles is positioned at the mid-market price point.
How much does Intercom Articles cost?
Intercom Articles Pricing Overview
Intercom Articles has 7 pricing plans ranging from $29 to $132/seat/mo. The Essential plan costs $29/seat/mo. The Advanced plan costs $85/seat/mo. The Expert plan costs $132/seat/mo. The Fin AI Agent plan requires contacting sales for a custom quote. The Pro AI features plan costs $99/seat/mo. The Copilot plan costs $29/seat/mo. The Proactive Support Plus plan costs $99/seat/mo.
This pricing was last verified in June 12, 2026 from 1 independent source.
Intercom Articles offers several pricing tiers for its features. Plans are available for Essential, Advanced, and Expert users. Additional AI and support features are also offered.
How Intercom Articles Pricing Compares
| Software | Starting Price | Top Price |
|---|---|---|
| Intercom Articles | $29/seat/mo | $132/seat/mo |
| Document360 | Custom | Custom |
| Guru | Free | $25/user/month |
| Notion | Free | $24/user/month |
| Nuclino | Free | $12.5/user/month |
| Slab | Free | $15/user/month |
Intercom Articles Pricing FAQ
01 What is the cheapest paid plan?
The Essential plan is priced at $29.0 per seat/mo.
02 What are the monthly prices for the plans?
The Essential plan is $29.0 per seat/mo, the Advanced plan is $85.0 per seat/mo, and the Expert plan is $132.0 per seat/mo. Pro AI features are $99.0 per mo, Copilot is $29.0 per agent/mo, and Proactive Support Plus is $99.0 per mo.
03 Is there a custom pricing option?
Yes, the Fin AI Agent plan has custom pricing based on Fin outcome.
Is this pricing incorrect? — we'll verify and update it.