All Sortly Plans & Pricing

Plan Monthly Annual Best For
Free checked Nov 4, 2026 Not specified
Advanced checked Nov 4, 2026 Not specified
Ultra checked Nov 4, 2026 Not specified
Premium checked Nov 4, 2026 Not specified
Enterprise checked Nov 4, 2026 Contact Sales Contact Sales Not specified
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Free

Advanced

Ultra

Premium

Enterprise

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At a glance

List price by tier (annualized, per license)

Per-license list price across Sortly's plans, annualized. Custom-priced tiers show a hatched bar.

Advanced$288/yr
Ultra$888/yr
Premium$1.8K/yr
EnterpriseCustom
Real-world benchmark

Buyers actually pay a median of $1.5K/yr for Sortly contracts (Vendr deal flow, n=5). That's a contract total — the more seats, the more leverage to negotiate down.

Quick Answer
Last verified:
High confidence

Sortly pricing: free plan, Advanced $49, Ultra $149, Premium $299/mo. Enterprise is quote-based. Plans: Free (free), Advanced at $49/month, Ultra at $149/month, and Premium at $299/month. Custom pricing is available on request. The median contract is $1,500/year based on 5 community cost mentions.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Sortly offers 5 pricing tiers: Free, Advanced, Ultra, Premium, Enterprise. A free plan is available. Paid plans include Advanced at $49/month, Ultra at $149/month, Premium at $299/month.

Compared to other inventory management software, Sortly is positioned at the mid-market price point.

  • Median contract: $1,500/yr from 5 purchases Thin data
  • 10 documented hidden costs beyond list price
  • Contracts auto-renew
  • G2 rating: 4.3 out of 5 from 27 reviews (as of Oct 2026)

How much does Sortly cost?

Sortly has a free plan; its 3 paid plans cost $49–$299/mo. Enterprise is quote-based. Plans include Free (free), Advanced at $49/month, Ultra at $149/month, Premium at $299/month, Enterprise (custom pricing).

Sortly Pricing Overview

Sortly pricing: free plan, Advanced $49, Ultra $149, Premium $299/mo. Enterprise is quote-based. The Free plan is free. The Advanced plan costs $49/month. The Ultra plan costs $149/month. The Premium plan costs $299/month. The Enterprise plan requires contacting sales for a custom quote.

Sortly contracts auto-renew, with a Annual billing available; monthly billing also offered minimum commitment.

The median Sortly customer pays $1,500/year based on 5 community cost mentions.

There are at least 10 documented hidden costs beyond Sortly's list price, including implementation, training, and add-on fees.

This pricing was last verified in November 4, 2026 from 1 independent source.

Sortly pricing starts at $0 for the Free plan, with paid tiers beginning at $24/month billed annually ($288/year) for the Advanced plan. The Ultra plan costs $74/month billed annually ($888/year), or $149/month billed monthly. The Premium plan costs $149/month billed annually ($1,788/year). Enterprise pricing is custom-quoted.

How Sortly Pricing Compares

Compare Sortly pricing against top alternatives in Inventory Management.

Compare Sortly vs Alternatives

Before committing to Sortly, compare pricing with these 3 alternatives in the same category.

All Sortly alternatives & migration guides

What Companies Actually Pay for Sortly

The median Sortly buyer pays $1,500/year based on 5 community cost mentions.

What companies actually pay $1,500/yr Median across 5 community cost mentions Thin data
Review scores
Trustpilot 1.3out of 5 (22)
G2 4.3out of 5 (27)
Third-party review aggregates, as of Oct 2026

Score gap reflects platform demographics — G2 surveys verified business users; Trustpilot is open to all, skewing toward support complaints.

Top pricing complaints
Massive mid-contract price increases of 100–900% with only 10–30 days noticeAuto-renewal charges without reliable email notificationRefusal to issue refunds for accidental or unexpected chargesRetention discounts offered only when canceling, not proactively to loyal customers
Source: Community cost mentions (Reddit, Hacker News) — aggregated from 5 distinct user reports. Indicative only — not contract-grade data.

Sortly Cost by Company Size

Example costs for teams of different sizes. Each figure is labelled with the period it covers.

Sole Proprietor (Free Plan) $0 per year

$0/year

A single user managing a small, stable inventory using the Free plan.

Small Business (Advanced, Annual Billing) $288 per year

$288/year ($24/month × 12)

Small team with basic inventory needs on the Advanced plan with annual billing.

Growing Team (Ultra, Annual Billing) $888 per year

$888/year ($74/month × 12)

Growing business with larger inventory tracking requirements on the Ultra plan, annual billing.

Established Business (Premium, Annual Billing) $1,788 per year

$1,788/year ($149/month × 12)

Established organization with extensive inventory management needs on the Premium plan, annual billing.

Current tier data

How Sortly Pricing Compares

Software Starting Price Top Price
Sortly Free $299/month
Cin7 $349/month $1199/month
Fishbowl $229/month $729/month
inFlow Inventory $129/month $879/month
Ordoro Free $499/user/month
Zoho Inventory Free $299/month

10 Sortly Hidden Costs Beyond the List Price

Beyond the listed price, Sortly has at least 10 documented hidden costs that can significantly increase total cost of ownership.

Watch for 10 hidden costs
  • Tiered Pricing & Feature Limitations
    high 1 source
    Grounded summary Tiered Pricing and Feature Limitations: Sortly operates on a tiered pricing model (Free, Advanced, Ultra, Premium, Enterprise), with costs increasing significantly for advanced features, more unique items, and additional user licenses
  • Additional User Licenses
    medium 1 source
    Grounded summary Additional User Licenses: Each plan includes a specific number of user licenses, and adding more users can push a business into a higher-priced tier
  • Exceeding Item Limits
    medium 1 source
    Grounded summary Exceeding Item Limits: Each plan has a limit on "Unique Items." If this limit is exceeded, users need to either reduce their items or upgrade to a higher plan
  • Integration & Hardware Costs
    medium 1 source
    Grounded summary , connecting to other accounting software, POS systems, or e-commerce platforms may require APIs or add-ons, potentially incurring additional costs
  • Premium Support
    low 1 source
    Grounded summary Premium Support: Premium customer support or dedicated account managers might be billed separately, though this is not explicitly detailed for Sortly's standard plans
  • Onboarding, Training, & Data Migration
    medium 1 source
    Grounded summary Onboarding, Training, and Data Migration: General inventory management systems, including Sortly, may have additional costs for onboarding, training, and data migration
  • Mid-Contract Price Increases (100–900%) 100-900% of prior subscription cost
    critical 14 sources
    Trustpilot “After loyally subscribing to Sortly for three years and investing countless hours entering all of our inventory data into this software, we received an email from Sortly today stating that our subscription will increase from $468 to $1467 in 30 days.” Reported Sep 2025; current pricing is $49–$299/mo (verified Nov 4, 2026).
    Trustpilot “Like many other reviewers, I started with a low cost of about $600. Now, two years later, they're asking for nearly $6,000, that's a 900% increase!”
    Trustpilot “If I could give a zero I would. I gave two stars three years ago and while things improved minimally now we are being GOUGED by a price increase of 93%. It's not like there have been manor improvements in the software - it's just pure greed.”
    Trustpilot “What are you doing Sortly..tripling annual prices with just 10 days notice?”
    Trustpilot “Was a great service, until they jacked up the price 4x (just under 400 a year to nearly 1500 a year), because "Our goal is to offer more consistency and ensure access to the latest features."”
  • Auto-Renewal Without Notification $288-$3,588
    high 3 sources
    Trustpilot “I have just been charged over 400 Euro with no notification or email and renewel offer. I need this resolved asap or I will be taking legal action. I have sent a message via the app.”
    Trustpilot “I signed to test their solution, everything made me feel I could test for free... as the solution was too simple and the price for the paid features super high I decided to not go further with them but silently (as their email arrives in my spams)...”
    Trustpilot “Stopped using this company , due to the price hike , now 6 months on - get an email saying it will be unpausing my subscription automatically, and there is no cancel links or delete subscription links anywhere.”
  • No Refunds on Accidental or Unauthorized Charges $288-$3,588
    high 2 sources
    Trustpilot “BUYER BEWARE! I clicked on the wrong payment schedule, and immediately corrected the mistake within seconds. I changed to monthly.”
    Trustpilot “I signed to test their solution, everything made me feel I could test for free... as the solution was too simple and the price for the paid features super high I decided to not go further with them but silently (as their email arrives in my spams)...”
  • Data Lock-In Raises Effective Switching Cost 20-50% of license costs
    high 3 sources
    Trustpilot “We've used Sortly for over five years and built our entire inventory system around it — from thousands of items to dozens of custom fields.”
    Trustpilot “Stay away from this company. We are a non-profit organization and started using Sortly a year ago. We paid our annual subscription and after a year of investing hundreds of man hours to get our inventory entered into the system they are now hittin...”
    Trustpilot “This just confirms their strategy: wait until customers have built up large inventories (I have about 3,600 items) and then force them into paying drastically higher rates, knowing it will be a big inconvenience to switch.”
Tip

Ask your Sortly sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 4 independent sources
industry Trustpilot Consumer reviews Hacker News Tech community G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 30 source citations total.

Sortly Contract Terms

Sortly contracts auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Minimum Commitment Annual billing available; monthly billing also offered
Mid-Term Downgrade Allowed
Payment Terms Annual upfront or monthly billing
Price Escalation Multiple documented cases of 93–900% price increases for existing customers with 10–30 days notice; no published escalation schedule
Note

Downgrading requires manually reducing inventory item count to fit within lower-tier limits — a highly time-consuming process for customers with large inventories.

Based on 3 verified sources

How to Negotiate Sortly Pricing

Sortly contracts are negotiable. These 7 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 7 tactics
Initiate Cancellation to Unlock Retention Discount high success

Multiple Trustpilot reviewers report receiving 25–40% discount offers when they initiated the cancellation process. Sortly appears to have an undisclosed retention discount program. Begin the cancellation flow before agreeing to any renewal to trigger the offer.

Trustpilot reviews (Aug 2025)
Switch to Annual Billing high success

Annual billing saves approximately 51% versus monthly billing across all plans. Advanced drops from $49/month to $24/month, Ultra from $149/month to $74/month, and Premium from $299/month to $149/month. Negotiate the annual rate upfront rather than defaulting to monthly.

Current tier data
Leverage Price Increases medium success

Users who experienced substantial price increases sometimes received a discount (e.g., 25%) when confronting Sortly about the change, implying that expressing dissatisfaction might lead to some concessions.

https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQGPh9GX-Xs4__NqIGAR_UTqVFuksmFYalnX-GAwnxJW6dYz7IZhrqAjYOFcPHNjgsv_8jaXTMr3tdVWWyCWcuCQVdd2QgUU0gxeITnR8a8JImAVnRAXxK_0TOBrHE0uUqt8XykZefeNpwqVxEemN-cKoJTEVhbWiSRo3jalwTVlRTEH2qMSMOC2VMhS9Qq3i3dxa9NH5yYmaWUuBVhHWpJTKImAol7CyZtW
Threat of Migration medium success

Several users, facing large price hikes, have explicitly stated their intention to migrate to alternative inventory management solutions, suggesting that the willingness to switch providers could be a negotiation leverage point.

https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQGPh9GX-Xs4__NqIGAR_UTqVFuksmFYalnX-GAwnxJW6dYz7IZhrqAjYOFcPHNjgsv_8jaXTMr3tdVWWyCWcuCQVdd2QgUU0gxeITnR8a8JImAVnRAXxK_0TOBrHE0uUqt8XykZefeNpwqVxEemN-cKoJTEVhbWiSRo3jalwTVlRTEH2qMSMOC2VMhS9Qq3i3dxa9NH5yYmaWUuBVhHWpJTKImAol7CyZtW
Document Price Increase Notice Period medium success

If Sortly notifies you of a price increase, document the exact notice date. Multiple users received only 10–30 days notice. If this falls short of your contract terms, reference it during negotiations as potential grounds for relief or an extended grace period.

Trustpilot reviews (2025)
Reference Credible Alternatives medium success

Mention specific competing inventory tools during cancellation discussions. Users have cited Boxhero and other alternatives after failed negotiations. Having a credible exit option strengthens leverage and signals you are a genuine churn risk rather than a bluff.

Trustpilot reviews (2025)
Request Grandfathered Pricing low success

When facing a price increase, explicitly request to remain on your current rate citing tenure and data migration costs. Some customers have negotiated a grace period and a partial discount, though full grandfathering appears rare. Lead with years of loyalty and the switching cost burden.

Trustpilot reviews (2025)

Full negotiation guide →

Sortly Pricing FAQ

01 Is there a free plan available?

Yes, Sortly offers a Free plan at $0.00 per month.

02 What is the cheapest paid plan?

The Advanced plan is the cheapest paid plan, at $24/month billed annually ($288/year).

03 Are there discounts for annual billing?

Yes, annual billing is available for the Advanced, Ultra, and Premium plans, offering a reduced per-month cost compared to monthly billing.

04 Does Sortly automatically renew subscriptions?

Yes. Multiple users report being charged without receiving renewal notification emails — in some cases because Sortly's emails landed in spam. There are reportedly no cancel links visible within the app; cancellation requires contacting support via email only.

05 Can I get a refund from Sortly?

Sortly's refund policy appears restrictive. Users who accidentally selected annual billing instead of monthly report that funds are retained as account credits drawn down monthly rather than refunded to the original payment method. Customer support is email-only with no phone option.

06 Does Sortly raise prices for existing customers?

Yes, based on extensive Trustpilot reviews from 2025. Sortly has a documented pattern of significant mid-contract price increases for existing customers — often 100–900% above the original price — announced with as little as 10–30 days notice. This is by far the most common complaint across 2025 reviews.

07 How much does Sortly cost per year?

Sortly has a Free plan at $0. With annual billing, paid plans cost: Advanced at $24/month billed annually ($288/year), Ultra at $74/month billed annually ($888/year), and Premium at $149/month billed annually ($1,788/year). Ultra is also listed at $149/month billed monthly. Enterprise pricing is custom-quoted.

08 Can I downgrade my Sortly plan?

Technically yes, but downgrading requires manually deleting inventory items to fit within the lower plan's item limits. For customers with thousands of items, this process can be extremely time-consuming and effectively traps them at the higher-priced tier.

09 Is there a Sortly nonprofit discount?

No confirmed nonprofit discount program exists. At least one nonprofit organization reported receiving no accommodation after facing a near $4,000 annual price increase following a year of heavy data entry investment.

Is this pricing incorrect? — we'll verify and update it.