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Trainerize costs Free to $248 per month as of October 2026, with 4 plans available including a free tier. Plans: Basic (free), Grow at $9/user/month, Pro 5 at $23/user/month, and Studio Plus at $248/user/month. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Trainerize offers 4 pricing tiers: Basic, Grow, Pro 5, Studio Plus. A free plan is available. Paid plans include Grow at $9/user/month, Pro 5 at $23/user/month, Studio Plus at $248/user/month. The Grow plan is coaches starting digital coaching, up to 2 clients.

Last verified: | Sources: 1 pricing pages and reviews
Know Before You Buy — Try Trainerize Free

Trainerize lists $0-$248/month, but hidden costs like implementation and support add to the total as of October 2026. Key hidden costs: advanced nutrition coaching, stripe integrated payments, video coaching. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Advanced Nutrition Coaching

medium addon
Grounded summary

Video Coaching: This feature costs an extra $10/month.

2

Stripe Integrated Payments

high addon

This feature requires an additional $10/month, plus standard Stripe transaction fees (typically 2.9% + $0.30 per transaction).

Grounded summary

Stripe Integrated Payments: To process payments directly through the platform, an additional $10/month is required, on top of standard Stripe transaction fees (typically 2.9% + $0.30 per transaction).

3

Video Coaching

low addon

This feature costs an extra $10/month.

Grounded summary

Video Coaching: This feature costs an extra $10/month.

4

Business Add-on

medium addon

This add-on provides business-focused tools for an additional $25/month on Grow and Pro tiers.

Grounded summary

Business Add-on: This provides business-focused tools for an additional $25/month on Grow and Pro tiers.

5

Custom Branded App Setup (Pro)

medium implementation

For Pro plans, a one-time setup fee of $169 is charged for a custom-branded app.

Grounded summary

Custom Branded App: * For Pro plans, a one-time setup fee of $169 is charged for a custom-branded app.

6

Apple Developer Fee

medium implementation

An annual Apple developer fee of $99 may be required for Pro plans and is required for Studio and Enterprise plans.

Grounded summary

For Studio and Enterprise plans, the custom-branded app is included, but these tiers still require the $99/year Apple developer account.

7

Per-Client Tier Jumps

high overage

As a business grows and crosses client thresholds, the monthly subscription fee automatically increases, significantly inflating the software bill.

Grounded summary

Minimum Commitment: While Trainerize states, "We don't do contracts, so you can cancel or upgrade your studio plan at any time," annual billing options inherently imply a 12-month commitment to receive a discounted rate (typically 10% off the monthly price).

8

Data Lock-in

high migration

The "invisible cost of data lock-in" and the effort required for manual re-entry when switching platforms can be substantial.

Grounded summary

Data Lock-in: While not a direct monetary fee, the "invisible cost of data lock-in" and the effort required for manual re-entry when switching platforms can be substantial.

9

Unauthorized or Excess Billing

critical overage

Multiple users report being charged amounts higher than their subscription price, with limited or no resolution from customer support. One user was charged $72.51 after signing up for a $0.50 subscription. Another reported repeated incorrect billing over more than a year, receiving only a $12 credit as resolution after providing screenshots as evidence (source dated Aug 2025).

trustpilot · 2024-11-27

they charge me for subscription 0,50 cents and after still me from my account 72,51 without permission…..

trustpilot · 2025-08-06

They have incorrectly billed me on multiple occasions and even when I have provided screenshots as proof that the systems aren't working they are unhelpful. The same issues have been happening for over a year and after multiple complaints their solution was to credit me $12.

10

Difficult Cancellation Leading to Continued Charges

critical support

Users consistently report no accessible cancellation flow on mobile or PC apps, email cancellation requests going unanswered, and continued charges after attempting to cancel. Several users were forced to dispute charges with their credit card companies. One user attempted cancellation multiple times over months and was still charged because Trainerize claims it never received a cancellation notice.

trustpilot · 2025-07-30

There is no way to cancel on either the mobile or PC app.

trustpilot · 2026-03-04

Need to cancel but can't cos they don't read emails and they just keep taking my money

11

Continued Billing After Cancellation Attempts

critical support

Multiple users report being charged for months after attempting to cancel their Trainerize subscription. The platform reportedly makes it difficult or impossible to cancel via the mobile or PC app, and email cancellation requests are frequently ignored. Some users had to dispute charges with their credit card companies, and Trainerize reportedly denied receiving cancellation notices.

trustpilot · 2025-07-30

There is no way to cancel on either the mobile or PC app. So I spoke to my trainer and asked if my 3-month paid period would be charged again automatically, and I was told no, and that if I chose to continue, it would be a reduced charge. I just got charged again on my credit card. I have contacted and asked about this and have received no response.

trustpilot · 2025-09-22

Good platform but difficult to cancel when asked. Then charges for the duration of the time when you are trying to contact to cancel. Glitches not allowing you to cancel. Disappointing after years using the platform. Poor customer service.

12

Unauthorized or Incorrect Overcharges

high overage

Users report being billed amounts higher than their subscription plan, with customer support offering only token credits that do not match the overcharge amount. One user was charged $72.51 without authorization after signing up with a $0.50 initial charge. Another was offered only a $12 credit despite providing screenshots of repeated incorrect billing (source dated Aug 2025).

trustpilot · 2025-08-06

Horrible app and worse customer service. They have incorrectly billed me on multiple occasions and even when I have provided screenshots as proof that the systems aren’t working they are unhelpful. The same issues have been happening for over a year and after multiple complaints their solution was to credit me $12. I would not trust this company with your bank details if you do not want much higher charges than what you sign up for.

trustpilot · 2025-08-06

They have incorrectly billed me on multiple occasions and even when I have provided screenshots as proof that the systems aren't working they are unhelpful. The same issues have been happening for over a year and after multiple complaints their solution was to credit me $12.

13

Cancellation Billing Trap

critical overage

Multiple users report that Trainerize has no in-app cancellation option on mobile or desktop, and email cancellation requests are frequently ignored. Users continue to be charged for months after attempting to cancel, and some have had to dispute charges through their credit card company to stop recurring payments.

trustpilot · 2025-09-22

Good platform but difficult to cancel when asked. Then charges for the duration of the time when you are trying to contact to cancel. Glitches not allowing you to cancel.

trustpilot · 2025-07-30

There is no way to cancel on either the mobile or PC app. So I spoke to my trainer and asked if my 3-month paid period would be charged again automatically, and I was told no, and that if I chose to continue, it would be a reduced charge. I just got charged again on my credit card.

14

Unauthorized Overcharges Beyond Subscribed Plan

high overage

Users report being charged amounts beyond their subscribed plan price. When overcharging is proven with screenshots, Trainerize support offers only minimal credits rather than refunds, and the underlying billing issues recur over extended periods.

trustpilot · 2025-08-06

They have incorrectly billed me on multiple occasions and even when I have provided screenshots as proof that the systems aren't working they are unhelpful. The same issues have been happening for over a year and after multiple complaints their solution was to credit me $12. I would not trust this company with your bank details if you do not want much higher charges than what you sign up for.

trustpilot · 2024-11-27

they charge me for subscription 0,50 cents and after still me from my account 72,51 without permission

15

Data Migration Cost When Switching Platforms

medium migration

Trainers who have invested significant time building custom exercise video libraries, program templates, and multi-month client plans report very high switching costs when leaving Trainerize. This lock-in keeps dissatisfied customers on the platform far longer than they would otherwise stay.

trustpilot · 2026-03-06

It is going to take me a lot of time and work to move my clients and my data to a new system but on principle I will so I stop paying this company for their complete lack of service.

trustpilot · 2025-09-23

I've used Trainerize for a few years now. I'd like to say it's because I've been really happy with it, but honestly, the main reason I've stayed is that it took me such a long time to add my own videos and build out my 3 month programme.

16

Content Library Lock-In Makes Migration Costly

medium migration

Personal trainers and gym operators invest significant time uploading custom exercise videos and building multi-month client programs within Trainerize. This sunk-time cost creates strong lock-in: users remain on the platform despite poor service because rebuilding content elsewhere is prohibitively time-consuming. Large operators (400+ clients) describe migration as a major undertaking.

trustpilot · 2025-09-23

I've used Trainerize for a few years now. I'd like to say it's because I've been really happy with it, but honestly, the main reason I've stayed is that it took me such a long time to add my own videos and build out my 3 month programme.

trustpilot · 2026-03-06

It is going to take me a lot of time and work to move my clients and my data to a new system but on principle I will so I stop paying this company for their complete lack of service.

17

Platform Outages Disrupt Client Sessions and Hurt Retention

high support

Recurring service outages cause app crashes during live client workouts, wiping session history and making trainers appear unprofessional. For gyms and studios operating at scale, downtime directly impacts client retention and business revenue. Support responses during outages are described as canned and unhelpful.

trustpilot · 2026-09-08

Lifters are mid-pull on the platforms and this thing just locks up. Closes out, wipes the set history, then tells them they worked out for 60 seconds. Total joke. Makes my trainers look like clowns when a client can't even pull up a demo clip without the server tanking.

trustpilot · 2026-06-15

When it works it is amazing. But it is constantly down or crashing or unable to load which affects workouts.

Frequently Asked Questions

01 What hidden costs should I budget for with Trainerize?

Beyond the license fee, budget for: Stripe Integrated Payments ($10/month + $1,044 annually); Video Coaching ($10/month); Business Add-on ($25/month); Custom Branded App Setup (Pro) ($169); Apple Developer Fee ($99/year); Unauthorized or Excess Billing ($12-$248); Difficult Cancellation Leading to Continued Charges ($9-$248/user/month); Continued Billing After Cancellation Attempts ($9-$248/month); Unauthorized or Incorrect Overcharges ($12-$73/incident (source dated Aug 2025)); Cancellation Billing Trap ($9-$248/month); Unauthorized Overcharges Beyond Subscribed Plan (5-15% of license costs); Data Migration Cost When Switching Platforms (10-20% of license costs); Content Library Lock-In Makes Migration Costly (5-15% of license costs); Platform Outages Disrupt Client Sessions and Hurt Retention (5-15% of license costs). Exact totals depend on your deployment size and negotiated terms.

02 Does Trainerize charge for implementation?

Trainerize implementation is not included in the license cost. For Pro plans, a one-time setup fee of $169 is charged for a custom-branded app.. Estimated impact: $169.

03 How much does Trainerize support cost?

Users consistently report no accessible cancellation flow on mobile or PC apps, email cancellation requests going unanswered, and continued charges after attempting to cancel. Several users were forced to dispute charges with their credit card companies. Estimated impact: $9-$248/user/month.

04 Are there overage or storage costs with Trainerize?

As a business grows and crosses client thresholds, the monthly subscription fee automatically increases, significantly inflating the software bill..

05 What add-ons cost extra with Trainerize?

Add-on pricing for Trainerize varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Now You Know the Real Cost — Try Trainerize Free

Check current Trainerize pricing

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