Price checkPer seat
FreeFreeProfessional$25/user/moStarter$2800/yr
See all 7 plans

All PagerDuty Plans & Pricing

Some prices not re-verified — only plans marked “checked” were confirmed on the vendor’s pricing page

Plan Monthly Annual Best For
Starter checked Oct 30, 2026 Annual billing only Not specified
Essential checked Oct 30, 2026 Annual billing only Not specified
Plus checked Oct 30, 2026 Annual billing only Not specified
Ultimate checked Oct 30, 2026 Contact Sales Contact Sales Not specified
View all features by plan (compare side-by-side)

Free

  • Up to 5 users
  • 100/month international phone/SMS notifications
  • 1 on-call schedule
  • 1 escalation policy
  • 750+ out-of-box integrations
  • API calls included

Professional

  • Basic chat experience (Slack, Microsoft Teams)
  • More on-call schedules and escalation policies
  • External status page (up to 250 subscribers)
  • SSO
  • 2 teams
  • Post-incident reviews
  • PagerDuty Advance (1,000 one-time AI Actions)

Starter

Essential

Plus

Enterprise

  • Full chat experience with premium Slack actions
  • Incident workflows: conditionals, loops, delays
  • Up to 100 custom incident types
  • 10 custom incident roles
  • Premium status pages included
  • Stakeholder license included
  • Live call routing included
  • PagerDuty Advance (20,000 one-time AI Actions)

Ultimate

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Cost calculator

What does PagerDuty actually cost you?

Drag the slider. Pick a tier. Your projected spend updates as you go.

Tier
Billing
Your projected cost$625per month · $25/seat × 25seats
Year 1 license$6.3K12 months at this rate
At a glance

List price by tier (annualized, per seat)

Per-seat list price across PagerDuty's plans, annualized. Custom-priced tiers show a hatched bar.

Professional$252/yr
Starter$2.8K/yr
Essential$12K/yr
Plus$48K/yr
EnterpriseCustom
UltimateCustom
Real-world benchmark

Buyers actually pay a median of $303/yr for PagerDuty contracts (Vendr deal flow, n=24). That's a contract total — the more seats, the more leverage to negotiate down.

Quick Answer
Last verified:
High confidence

PagerDuty costs Free to $4K per user/month as of November 2026, with 7 plans available including a free tier. Plans: Free (free), Professional at $25/user/month, Starter at $2.8K/year, Essential at $12K/year, and Plus at $48K/year. Custom pricing is available on request. The median contract is $303/year based on 24 community cost mentions.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

PagerDuty offers 7 pricing tiers: Free, Professional, Starter, Essential, Plus, Enterprise, Ultimate. A free plan is available. Paid plans include Professional at $25/user/month, Starter at $2.8K/year, Essential at $12K/year. The Professional plan is growing engineering teams.

Compared to other developer tools software, PagerDuty is positioned at the premium price point.

  • Median contract: $303/yr from 24 purchases Thin data
  • 1 documented hidden costs beyond list price
Last verified: | Sources: 5 pricing pages and reviews

How much does PagerDuty cost?

PagerDuty has a free plan; paid plans start at $25/user/mo. Enterprise pricing is quote-based. Plans include Free (free), Professional at $25/user/month, Starter at $2800/year, Essential at $12000/year, Plus at $48000/year, Enterprise (custom pricing), Ultimate (custom pricing).

PagerDuty Pricing Overview

PagerDuty has 7 pricing plans, including a free tier. Paid plans range from $25 to $4,000/user/month. The Free plan is free and is best for small teams getting started. The Professional plan costs $25/user/month, best for growing engineering teams. The Starter plan costs $2,800/year. The Essential plan costs $12,000/year. The Plus plan costs $48,000/year. The Enterprise plan requires contacting sales for a custom quote and is designed for enterprise organizations. The Ultimate plan requires contacting sales for a custom quote.

The median PagerDuty customer pays $303/year based on 24 community cost mentions.

There are at least 1 documented hidden costs beyond PagerDuty's list price, including implementation, training, and add-on fees.

This pricing was last verified in July 7, 2026 from 5 independent sources.

Try PagerDuty Free

How PagerDuty Pricing Compares

Compare PagerDuty pricing against top alternatives in Developer Tools.

Datadog $0-23/host Compare → Amplitude Free; Plus usage-based Compare → CircleCI $0.0-$15.0/user/mo Compare →

Compare PagerDuty vs Alternatives

Before committing to PagerDuty, compare pricing with these 3 alternatives in the same category.

VSDatadog
Free

Teams wanting integrated monitoring and alerting in one platform

Full comparison
VSAmplitude
Custom

Startups and small teams getting started with product analytics

Full comparison
VSCircleCI
From $0.0/user/mo

Open source and side projects

Full comparison

All PagerDuty alternatives & migration guides

What Companies Actually Pay for PagerDuty

The median PagerDuty buyer pays $303/year based on 24 community cost mentions.

What companies actually pay $303/yr Median across 24 community cost mentions Thin data
Review scores
TrustRadius 8.6out of 10 (293)
Third-party review aggregates, as of Mar 2026
Top pricing complaints
Expensive per-seat pricing modelPricing increases over timeComplex for small teams
Source: Community cost mentions (Reddit, Hacker News) — aggregated from 24 distinct user reports. Indicative only — not contract-grade data.

PagerDuty Cost by Company Size

Example costs for teams of different sizes. Each figure is labelled with the period it covers.

Solo / Getting Started $0 per month

$0/month (free tier with basic features)

A solo user or very small team getting started with PagerDuty on the free plan

Enterprise (100+ users) Custom pricing — typically negotiated annually, contact sales for quote

A large enterprise deploying PagerDuty across the organization

How PagerDuty Pricing Compares

Software Starting Price Top Price
PagerDuty Free $4000/user/month
Amplitude Custom Custom
CircleCI Free $15/month
Clerk Free $300/month
Docker Free $24/user/month
Fly.io $29/month $2500/month

Detailed pricing comparisons:

Browse all Developer Tools pricing →

1 PagerDuty Hidden Costs Beyond the List Price

Beyond the listed price, PagerDuty has at least 1 documented hidden costs that can significantly increase total cost of ownership.

Watch for 1 hidden costs
  • Per-Seat Pricing Regardless of Usage 15-25% of license costs
    medium 2 sources
    Reddit “PagerDuty penalize you by charging per seat whether or not a user gets paged that month”
    Reddit “Incidents are a team sport, not everyone you're going to need to resolve an issue will be on regular rotations. That's why our pricing model is usage based. We only charge for a seat in the month it gets paged.”
Tip

Ask your PagerDuty sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 2 independent sources
Reddit User discussions TrustRadius Enterprise reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 7 source citations total.

PagerDuty Contract Terms

PagerDuty contracts do not auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal No
Mid-Term Downgrade Not allowed
Price Escalation Pricing increases reported by users over time
Based on 1 verified source

How to Negotiate PagerDuty Pricing

PagerDuty contracts are negotiable. These 3 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 3 tactics
Free Plan for Single User — Validate Alerting Before Paying high success

PagerDuty's free plan supports 1 user and unlimited services. Set up your full alerting workflow on the free plan before purchasing team licenses. Active incident data from the free plan strengthens your ROI case in procurement conversations.

PagerDuty pricing page
Annual Commitment Required for Best Pricing high success

PagerDuty's list pricing is per-user/month, but enterprise contracts require annual commitment with significant volume discounts. Teams of 20+ users typically negotiate 20-35% off list rates. Engage their enterprise team rather than purchasing self-serve for any team over 10 users.

PagerDuty enterprise pricing patterns
Compare OpsGenie and Grafana On-Call Before Renewing medium success

Atlassian OpsGenie and Grafana On-Call (which has an open-source option) are common alternatives. Get current quotes for them and use those figures to benchmark PagerDuty's per-user pricing before you renew.

Incident management platform pricing comparison
High success Medium Low / difficult

Full negotiation guide →

PagerDuty Price History

Pricing changes CostBench has tracked for PagerDuty, verified across 2 snapshots going back to 2026Q1.

  1. PagerDuty Professional decrease

    Professional tier decreased from $29 to $25/month

    -13.8%

Price decreased 7% over 0.3 years

View PagerDuty's full price history →

PagerDuty Pricing FAQ

01 Does PagerDuty have a free plan?

Yes, PagerDuty Free includes 5 users with on-call scheduling and basic alerting.

02 What hidden costs should I expect?

AIOps, automation, and status page add-ons cost extra. SMS/phone alerts have quotas with overages. Premium support adds cost.

03 Can I negotiate PagerDuty pricing?

Yes, annual commitments save up to 28%, and volume discounts are available for large teams.

04 Is annual billing cheaper?

Yes, annual billing saves 16-28% depending on the plan.

05 What is included in PagerDuty Professional?

Professional includes unlimited users, 350+ integrations, response automation, live call routing, and basic analytics.

06 Does PagerDuty offer startup discounts?

Yes, PagerDuty offers a startup program with significant discounts for qualifying early-stage companies.

07 Is there a free tier available?

Yes, PagerDuty offers a Free plan at $0/month. However, specific feature limitations and restrictions of the free tier are not widely documented in user discussions. Teams evaluating the free plan should verify current limitations directly with PagerDuty.

08 What are common alternatives to PagerDuty mentioned by users?

Users frequently mention OpsGenie, VictorOps (now Splunk On-Call), Zenduty, Rootly, FireHydrant, and SIGNL4 as alternatives. Many cite better pricing models (usage-based vs per-seat), simpler interfaces for small teams, or specific features like Slack-native workflows as reasons for switching.

Is this pricing incorrect? — we'll verify and update it.