PagerDuty vs Grafana
Developer Tools pricing comparison · 2026
PagerDuty has a free plan, then from $25/user/mo, while Grafana has a free plan, then from $19/mo. PagerDuty is typically 41% more affordable, though your actual cost depends on tier and team size.
PagerDuty
PagerDuty pricing starts at $0/month for the Free plan for basic incident alerting.
verified 4mo ago
$303
$100K
Grafana
Grafana is the leading open-source observability and visualization platform, used by thous
verified 4mo ago
$303
$100K
Recorded annual contract medians
PagerDuty
median is
$100K
less than
Grafana
· different customer contracts; not a quote
Cheapest
$303
Spread
100%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Professional
$7.5K/yr
year 1 license · $25/seat
Pro
$228/yr
year 1 license · flat plan price
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$303/yr
Vendr · n=24
Median annual
$100K/yr
Vendr · n=78
avg 16% negotiated
REF · 01
Sources & confidence
Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.
Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources
5 sourced facts
2 hidden-cost · 1 contract · Vendr median · 1 review platform
Last verified
4mo ago
Confidence
High confidence
Sources
10 sourced facts
6 hidden-cost · 2 contract · Vendr median · 1 review platform
Last verified
3mo ago
Confidence
Medium confidence
REF · 02
Plans at a glance
Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.
Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 04
Contract terms
The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.
PagerDuty
Grafana
Auto-renewal
—
Yes
Cancellation
—
60 days before renewal
Commitment
—
1 year typical for Enterprise
Price escalation
Pricing increases reported by users over time
5% annual uplift clause standard in Enterprise contracts but negotiable
Can downgrade
—
—
REF · 05
What users say
Aggregated, with sample sizes. We use whichever review platform has data.
User reviews
TrustRadius · Trustpilot · G2
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats).
Median annual cost is from Vendr's deal flow when available — see source badges.
Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
VS
PagerDuty and Grafana both operate in the developer tools category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | PagerDuty | Grafana |
|---|---|---|
| Free | Free /month | Free /free (self-hosted) |
| Professional | $25 /user/month | Free /month |
| Starter | Custom | $19 /month |
| Essential | Custom | Custom |
| Plus | Custom | — |
| Enterprise | Custom | — |
| Ultimate | Custom | — |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
PagerDuty
2 scenarios$0/month (free tier with basic features)
Solo / Getting Started
Custom pricing — typically negotiated annually, contact sales for quote
Enterprise (100+ users)
Grafana
6 scenarios$0/month
Small Startup (Free Tier)
Within free tier limits (10K series, 50 GB logs, 3 users), no charges apply
$19/month
Mid-Size Team (Pro, 50K Series)
Pro platform fee plus usage-based charges for metrics series, log volume, users and k6 tests. The total depends on how much usage exceeds the included amounts.
$25,000
Enterprise (Advanced, 500K Series)
+/year minimum - Volume-discounted pricing with dedicated Observability Architect, custom SLA, and Adaptive Metrics for cost optimization
Market Intelligence
PagerDuty
- Median annual cost
- $303
- Based on
- 24 deals
Grafana
- Median annual cost
- $100,058
- Average negotiated discount
- 16%
- Based on
- 78 deals
Contract Terms
| Term | PagerDuty | Grafana |
|---|---|---|
| Auto-renewal | — | Yes |
| Cancellation | — | 60 days before renewal |
| Minimum commitment | — | 1 year typical for Enterprise |
| Price escalation | Pricing increases reported by users over time | 5% annual uplift clause standard in Enterprise contracts but negotiable |