PagerDuty vs New Relic
Developer Tools pricing comparison · 2026
PagerDuty pricing ranges from $0–$49/user/month, while New Relic ranges from $0–$0.55/GB/month. New Relic is typically 99% more affordable, though your actual cost depends on tier and team size.
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PagerDuty and New Relic both operate in the developer tools category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | PagerDuty | New Relic |
|---|---|---|
| Free | Free /user/month | Free /month |
| Professional | $29 /user/month | Free /per GB |
| Business | $49 /user/month | Free /per GB |
| Enterprise | Custom | Custom |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
PagerDuty
3 scenarios$0/month (free tier with basic features)
Solo / Getting Started
$49/month
Growing Business
Custom pricing — typically negotiated annually, contact sales for quote
Enterprise (100+ users)
New Relic
7 scenarios$0/month (free tier with basic features)
Solo / Getting Started
Custom pricing — typically negotiated annually, contact sales for quote
Enterprise (100+ users)
Around $0/GB/month on the most popular plan
Typical Usage
Market Intelligence
PagerDuty
- Median annual cost
- $303
- Based on
- 24 deals
New Relic
- Median annual cost
- $111,480
- Average negotiated discount
- 24%
- Based on
- 238 deals
Contract Terms
| Term | PagerDuty | New Relic |
|---|---|---|
| Auto-renewal | — | Yes |
| Cancellation | — | Immediate cutoff upon cancellation with full term charge |
| Minimum commitment | — | Annual commitment required; minimum data ingestion and CCU thresholds imposed at renewal |
| Price escalation | Pricing increases reported by users over time | Data costs increased from $0.25/GB to $0.30/GB; pricing model changes penalize growth |
| Can downgrade | — | No |