Customer Thermometer Hidden Costs 2026
What they don't show you on the pricing page
Customer Thermometer costs $9 to $700 per responses/month as of June 2026, with 8 plans available. Plans: Jumper at $49/responses/month, Flyer at $99/responses/month, Mach 1 at $159/responses/month, Mach 2 at $259/responses/month, Mach 3 at $400/responses/month, Mach 4 at $700/responses/month, and At the Beach at $9/responses/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: No free tier available
Customer Thermometer offers 8 pricing tiers: Jumper, Flyer, Mach 1, Mach 2, Mach 3, Mach 4, Enterprise, At the Beach. Paid plans include Jumper at $49/responses/month, Flyer at $99/responses/month, Mach 1 at $159/responses/month.
Customer Thermometer true cost runs 70% above the listed $9-$700/responses/month price as of June 2026. For a 25-person team, expect ~$81,090 in year-one costs vs the $47,700 base license. Verified from 1 sources by CostBench.
Example: True Cost for 25 Users
| License (25 × $159 × 12) | $47,700/yr |
| Implementation (one-time) | +$15,000–$50,000 |
| Premium Support (20%) | +$9,540/yr |
| Training (25 × $500) | +$12,500 |
| Admin (part-time) | +$15,000–$25,000/yr |
| Estimated Year 1 Total | ~$81,090 |