Price checkPer domain
Buy nowCustomLease to own$152/domain/mo
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All Csat.io Plans & Pricing

Plan Monthly Annual Best For
Buy now Custom Not published Not specified
Lease to own Not published Not specified
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Lease to own

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What does Csat.io actually cost you?

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Tier
Billing
Your projected cost$3.8Kper month · $152/unit × 25units
Year 1 license$46K12 months at this rate
At a glance

List price by tier (annualized, per unit)

Per-unit list price across Csat.io's plans, annualized. Custom-priced tiers show a hatched bar.

Buy nowCustom
Lease to own$1.8K/yr
Quick Answer
Last verified:
High confidence

Csat.io costs $152 to $152 per domain as of August 2026, with 2 plans available. Plan: Lease to own at $152/domain. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Csat.io offers 2 pricing tiers: Buy now, Lease to own. Paid plans include Lease to own at $152/month.

Compared to other customer feedback software, Csat.io is positioned at the premium price point.

  • 12 documented hidden costs beyond list price
  • Contracts auto-renew — Cancel anytime
Last verified: | Sources: 1 pricing pages and reviews

How much does Csat.io cost?

Csat.io costs $152/domain. Plans include Buy now (custom pricing), Lease to own at $152/domain.

Csat.io Pricing Overview

Csat.io has 2 pricing plans ranging from $152 to $152/domain. The Buy now plan requires contacting sales for a custom quote. The Lease to own plan costs $152/domain.

Csat.io contracts auto-renew, with a No minimum agents minimum commitment, requiring Cancel anytime notice to cancel, and annual price increases of 5% to 10%.

There are at least 12 documented hidden costs beyond Csat.io's list price, including implementation, training, and add-on fees.

This pricing was last verified in June 13, 2026 from 1 independent source.

See Csat.io Plans

Csat.io offers two pricing tiers: Lease to own and Buy now. The Lease to own plan is billed monthly, while the Buy now plan is an annual total purchase.

How Csat.io Pricing Compares

Compare Csat.io pricing against top alternatives in Customer Feedback.

Canny $0-$79/user/month View pricing → Medallia Custom pricing View pricing → Productboard $0-$59/user/month View pricing →

Compare Csat.io vs Alternatives

Before committing to Csat.io, compare pricing with these 3 alternatives in the same category.

VSCanny
Free

Small teams or startups getting started with customer feedback collection

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Custom

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VSProductboard
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All Csat.io alternatives & migration guides

How Csat.io Pricing Compares

Software Starting Price Top Price
Csat.io $152/domain $152/domain
Canny Free $79/user/month
Medallia Custom Custom
Productboard Free $59/user/month
Qualtrics XM Custom Custom
UserVoice $999/user/month $2000/user/month

Browse all Customer Feedback pricing →

12 Csat.io Hidden Costs Beyond the List Price

Beyond the listed price, Csat.io has at least 12 documented hidden costs that can significantly increase total cost of ownership.

Watch for 12 hidden costs
  • Setup fees (mid-market) $5,000 to $25,000
    medium 1 source
    industry "For mid-market companies, setup fees with API integrations and custom training typically range from $5,000 to $25,000."
  • Custom development (enterprise) $10,000 to over $100,000
    high 1 source
    industry "Enterprise deployments requiring custom development can incur costs of $10,000 to over $100,000."
  • Initial AI model training $5,000 to $50,000
    medium 1 source
    industry "Initial AI model training can cost between $5,000 and $50,000, with ongoing optimization potentially adding $2,000 to $10,000 monthly."
  • Ongoing AI model optimization $2,000 to $10,000 monthly
    medium 1 source
    industry "Initial AI model training can cost between $5,000 and $50,000, with ongoing optimization potentially adding $2,000 to $10,000 monthly."
  • Mid-market setup fees $5,000 to $25,000
    medium 1 source
    industry "Mid-market implementations with API integrations and custom training typically range from $5,000 to $25,000 in setup fees, in addition to ongoing platform costs."
  • Enterprise setup costs $10,000 to over $100,000
    high 1 source
    industry "Enterprise deployments requiring custom development can incur setup costs from $10,000 to over $100,000."
  • AI implementation budget increase 30-100%
    critical 1 source
    industry "Hidden costs in AI implementations can increase the total budget by 30-100%, often stemming from inference fees (costs for the AI to process data and generate responses), ongoing monitoring, human review of AI outputs, and compliance requirements."
  • Additional AI data processing
    low 1 source
    industry "AI SaaS subscriptions themselves can cost around $300-$500 per month, often including a set number of tickets processed by AI, with additional costs for further AI data processing."
  • Training Costs
    medium 1 source
    industry "Training Costs: These are typically expensed as incurred."
  • Data Conversion Costs
    medium 1 source
    industry "Data Conversion Costs: These may be capitalized during the application development stage."
  • Ambiguous Usage Definitions
    high 1 source
    industry "Ambiguity in Usage Definitions: A significant hidden cost in enterprise software, particularly with usage-based pricing, can arise from unclear definitions of "usage."
  • Underperforming AI
    critical 1 source
    industry "This includes customers repeating information after failed handoffs, AI providing incorrect answers instead of escalating, and support teams losing trust in the system."
Tip

Ask your Csat.io sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 1 independent sources
industry
Key claims include inline source attribution. Data verified against multiple independent sources. 13 source citations total.

Csat.io Contract Terms

Csat.io contracts auto-renew. Changes require Cancel anytime. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice Cancel anytime
Minimum Commitment No minimum agents
Price Escalation 5% to 10%
Based on 1 verified source

Csat.io Pricing FAQ

01 What is the cheapest plan for Csat.io?

The Lease to own plan is the cheapest option at $152.0 per month.

02 Does Csat.io offer an annual discount?

The Buy now plan is an annual total purchase of $6988.0. The Lease to own plan is billed monthly at $152.0.

03 Is there a free plan available for Csat.io?

Csat.io does not offer a free plan.

Is this pricing incorrect? — we'll verify and update it.