Quick Answer
Last verified:

Close pricing varies by team size and features, ranging from $0.02 to $139 per user/month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training

Close offers 5 pricing tiers: Solo, Essentials, Growth, Scale, Enterprise. Standard paid plans include Solo at $19/user/month, Essentials at $49/user/month, Growth at $109/user/month. The Essentials plan is small sales teams needing core crm with built-in communication.

Compared to other crm software, Close is positioned at the budget-friendly price point.

Last verified: February 2026 | Sources: 1 pricing pages and reviews

Close is a sales-focused CRM built specifically for inside sales teams and high-growth startups that prioritize speed and communication. Founded in 2013, Close has earned a reputation for being approximately 50% faster than competitors like Pipedrive, HubSpot, and Salesforce. The platform's standout feature is its built-in calling, email, and SMS - eliminating the need to switch between tools or pay for separate dialers and communication add-ons.

Close CRM pricing ranges from $9/user/month for Solo to $139/user/month for Scale when billed annually, with the Growth tier at $99/user/month being most popular for teams doing high-volume outreach. Monthly billing costs 40-100% more, creating strong incentive to commit annually. While base pricing includes calling and email, usage-based costs for AI enrichment, heavy call volumes, and SMS can add up - especially for teams doing aggressive prospecting.

In this comprehensive pricing guide, we break down Close's four standard tiers plus Enterprise custom pricing, explain what features unlock at each level, calculate the true cost including usage fees, and reveal the hidden costs that can surprise new buyers.

All Close Plans & Pricing

Plan Monthly Annual Best For
Solo Users: 1Leads: 10,000 max $19 /user/month $9 /user/monthSave 53% Solo salespeople and freelancers needing built-in calling and email
Essentials Users: UnlimitedLeads: Unlimited $49 /user/month $35 /user/monthSave 29% Small sales teams needing core CRM with built-in communication
Growth Users: UnlimitedLeads: Unlimited $109 /user/month $99 /user/monthSave 9% Growing sales teams doing high-volume outreach with power dialer
Scale Users: UnlimitedLeads: Unlimited $149 /user/month $139 /user/monthSave 7% Larger sales organizations needing role-based access and predictive dialer
Enterprise Contact Contact Large teams with complex CRM requirements and custom needs
View all features by plan

Solo

  • Lead and contact management
  • Built-in calling
  • Built-in email
  • Built-in SMS
  • Multiple pipelines
  • Custom fields
  • Mobile apps (iOS & Android)
  • API access

Essentials

  • All Solo features
  • Unlimited leads and contacts
  • Email sequences
  • Bulk email campaigns
  • Meeting scheduler
  • Call recording
  • Email tracking
  • Shared inbox

Growth

  • All Essentials features
  • Advanced workflows and automation
  • Power Dialer for outbound calling
  • AI Email Assistant
  • Multiple custom pipelines
  • Task automation
  • Advanced reporting and analytics
  • 1 free secondary organization

Scale

  • All Growth features
  • Role-based access controls
  • Predictive Dialer
  • Unlimited call recording storage
  • Advanced permissions
  • Team performance analytics
  • Dedicated support
  • 1 free secondary organization

Enterprise

  • All Scale features
  • Custom pricing for 10+ users
  • Custom integrations
  • Advanced security features
  • Custom onboarding
  • Dedicated account manager
  • SLA guarantees
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Hidden Costs to Budget For

Watch for 9 hidden costs
  • AI Enrich credits: Charged based on usage after initial $5 trial credit is consumed - costs can add up quickly for teams enriching many leads
  • Calling minutes: While calling is built-in, heavy usage teams may incur additional charges - Close provides trial credits but ongoing costs depend on call volume
  • SMS credits: SMS messaging requires purchasing credits beyond any trial allocation - costs vary by volume and destination
  • Additional organizations: $50/month per extra organization beyond the 1 free secondary org included with Growth and Scale plans
  • Custom activities: Limited to 250 instances per month on Growth and Scale plans - exceeding this may require custom pricing or workflow changes
  • Implementation and onboarding: Enterprise plans include custom onboarding, but smaller teams may need to pay for setup assistance or training
  • Annual contract discount: Monthly billing costs 40-100% more than annual - Solo goes from $9/year to $19/month, a hidden pressure to commit annually
  • Storage for call recordings: Unlimited on Scale plan only - lower tiers may have limits on how long recordings are retained
  • Premium support: Dedicated support only available on Scale and Enterprise tiers - Essentials and Growth limited to standard email/chat support
Tip

Ask your Close sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Frequently Asked Questions

01 How much does Close CRM cost?

Close CRM costs $9-$149/user/month with annual billing: Solo ($9), Essentials ($35), Growth ($99), and Scale ($139). Monthly billing costs significantly more: Solo ($19), Essentials ($49), Growth ($109), Scale ($149). The Growth plan at $99/user/month is most popular for teams doing high-volume outreach with the Power Dialer.

02 Does Close CRM have a free plan?

No, Close CRM does not offer a permanent free plan. They provide a 14-day free trial that includes $5 in calling and AI enrichment credits. After the trial, you must select a paid plan starting at $9/user/month (annual) or $19/user/month (monthly billing).

03 Is Close CRM cheaper than Pipedrive?

No, Close CRM is generally more expensive than Pipedrive. Close Essentials ($35/user/month annual) vs Pipedrive Essential ($14/user/month annual). Close Growth ($99/user/month) vs Pipedrive Professional ($49/user/month). However, Close includes built-in calling, Power Dialer, and AI features that Pipedrive charges extra for, making it potentially better value for high-volume outreach teams.

04 What add-ons does Close CRM charge for?

Close CRM charges for: AI Enrich credits (usage-based after $5 trial), calling minutes (usage-based), SMS credits (purchased separately), and additional organizations ($50/month beyond the 1 free secondary org). Unlike some CRMs, calling and email are built-in rather than add-ons, but usage fees apply for heavy volumes.

05 Can I pay for Close CRM monthly?

Yes, Close offers both monthly and annual billing. However, monthly billing is 40-100% more expensive: Solo ($19 vs $9), Essentials ($49 vs $35), Growth ($109 vs $99), Scale ($149 vs $139). Annual billing provides significant savings and is the recommended option for most teams.

06 How does Close compare to competitors on price?

Close is premium-priced compared to basic CRMs. It's more expensive than Pipedrive ($14-99/user/month) and comparable to HubSpot Sales Hub ($50-150/user/month). However, Close includes Power Dialer, Predictive Dialer, and built-in calling/SMS that competitors charge extra for. For inside sales teams doing high call volumes, the all-in-one pricing can be more cost-effective than buying CRM + dialer + calling separately.

07 What discounts does Close CRM offer?

Close offers annual billing discounts (40-100% savings vs monthly), startup program discounts through partner accelerators, and custom pricing for Enterprise teams (10+ users). They also occasionally offer promotional discounts for first-time annual subscribers. Volume discounts may be available for larger teams - contact sales for negotiation.

08 Does Close CRM offer nonprofit or education pricing?

Close does not have a formal nonprofit or education discount program publicly available. However, nonprofits and educational institutions may be able to negotiate discounts by contacting Close sales directly, especially for larger teams or multi-year commitments.

09 What's included in Close's Growth plan?

Close Growth ($99/user/month annual) includes all Essentials features plus automated workflows, Power Dialer for high-volume calling, AI Email Assistant, multiple custom pipelines, task automation, advanced reporting, and 1 free secondary organization. It's designed for teams doing significant outbound prospecting and needing call automation.

10 How does Close CRM billing work?

Close bills per user monthly or annually. Annual billing requires upfront payment but saves 40-100%. Usage-based features (AI Enrich, calling minutes, SMS) are charged separately based on consumption. You can add users anytime with prorated charges. Removing users takes effect at the next billing cycle. Additional organizations cost $50/month each beyond included free orgs.

11 Can I negotiate Close CRM pricing?

Yes, Close pricing is negotiable for larger teams and Enterprise plans. Teams with 10+ users can request custom pricing. Best negotiation leverage comes from: annual commitments, larger user counts, comparing to competitive quotes, and buying at quarter/year-end. Multi-year deals may unlock 10-20% additional discounts.

12 What happens if I exceed my Close plan limits?

Close has soft limits: Solo plan restricts to 1 user and 10,000 leads - you must upgrade to add users or more leads. Growth and Scale limit custom activities to 250/month - exceeding this triggers upgrade prompts. Usage-based features (calling, SMS, AI Enrich) charge per use after credits are consumed. Call recording storage may have retention limits on lower tiers.