Quick Answer
Last verified:
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Close costs $9 to $139 per user/month as of March 2026, with 6 plans available including a free tier. Plan: Free Trial (free). Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Close offers 6 pricing tiers: Free Trial, Solo, Essentials, Growth, Scale, Enterprise. The Solo plan is solo entrepreneurs.

Compared to other crm software, Close is positioned at the budget-friendly price point.

  • 9 documented hidden costs beyond list price

How much does Close cost?

Close offers 6 pricing plans, starting with a free tier and scaling to custom enterprise pricing. Plans include Free Trial (free), Solo (custom pricing), Essentials (custom pricing), Growth (custom pricing), Scale (custom pricing), Enterprise (custom pricing).

Close Pricing Overview

Close has 6 pricing plans, including a free tier. Paid plans range from $9 to $139/user/month. The Free Trial plan is free and is best for testing close crm. The Solo plan requires contacting sales for a custom quote and is designed for solo entrepreneurs. The Essentials plan requires contacting sales for a custom quote and is designed for small sales teams. The Growth plan requires contacting sales for a custom quote and is designed for growing sales teams. The Scale plan requires contacting sales for a custom quote and is designed for scaling organizations. The Enterprise plan requires contacting sales for a custom quote and is designed for large enterprises.

There are at least 9 documented hidden costs beyond Close's list price, including implementation, training, and add-on fees.

This pricing was last verified in February 16, 2026 from 2 independent sources.

Close is a sales-focused CRM built specifically for inside sales teams and high-growth startups that prioritize speed and communication. Founded in 2013, Close has earned a reputation for being approximately 50% faster than competitors like Pipedrive, HubSpot, and Salesforce. The platform's standout feature is its built-in calling, email, and SMS - eliminating the need to switch between tools or pay for separate dialers and communication add-ons.

Close CRM pricing ranges from $9/user/month for Solo to $139/user/month for Scale when billed annually, with the Growth tier at $99/user/month being most popular for teams doing high-volume outreach. Monthly billing costs 40-100% more, creating strong incentive to commit annually. While base pricing includes calling and email, usage-based costs for AI enrichment, heavy call volumes, and SMS can add up - especially for teams doing aggressive prospecting.

In this comprehensive pricing guide, we break down Close's four standard tiers plus Enterprise custom pricing, explain what features unlock at each level, calculate the true cost including usage fees, and reveal the hidden costs that can surprise new buyers.

How Close Pricing Compares

Compare Close pricing against top alternatives in CRM.

All Close Plans & Pricing

Plan Monthly Annual Best For
Free Trial Free Free Testing Close CRM
Solo users: 1leads: 10000 Contact Sales Contact Sales Solo entrepreneurs
Essentials Contact Sales Contact Sales Small sales teams
Growth Contact Sales Contact Sales Growing sales teams
Scale Contact Sales Contact Sales Scaling organizations
Enterprise Contact Sales Contact Sales Large enterprises
View all features by plan

Free Trial

  • Full CRM access

Solo

  • Limited to 1 user
  • Up to 10k leads
  • Basic CRM features

Essentials

  • Unlimited contacts
  • Multiple pipelines
  • Forms, email, calling, SMS
  • Task lists

Growth

  • Everything in Essentials
  • Workflows
  • Power Dialer
  • AI Email Assistant

Scale

  • Everything in Growth
  • Advanced permissions
  • Predictive Dialer
  • Unlimited call recording

Enterprise

  • Custom pricing for 10+ users
  • Advanced CRM needs

Compare Close vs Alternatives

Before committing to Close, compare pricing with these 3 alternatives in the same category.

All Close alternatives & migration guides

Close Year 1 Total Cost by Company Size

Real deployment costs including licenses, implementation, training, and admin — not just the sticker price.

5-Person Inside Sales Team $495 Year 1 total
$5,940/year
Total $495

A 5-person inside sales team on Growth plan for power dialing and automation

20-Person Sales Organization $2,780 Year 1 total
$33,360/year
Total $2,780

A 20-person sales organization on Scale plan with predictive dialer and role-based access

How Close Pricing Compares

Software Starting Price Top Price
Close $9/user/month $139/user/month
Bitrix24 CRM Free $399/organization/month
Copper $9/user/month $134/user/month
Freshsales Free $69/user/month
HubSpot CRM Free $150/user/month
Insightly CRM $29/user/month $99/user/month

Detailed pricing comparisons:

9 Close Hidden Costs Beyond the List Price

Beyond the listed price, Close has at least 9 documented hidden costs that can significantly increase total cost of ownership.

Watch for 9 hidden costs
  • AI Enrich credits: Charged based on usage after initial $5 trial credit is consumed - costs can add up quickly for teams enriching many leads
  • Calling minutes: While calling is built-in, heavy usage teams may incur additional charges - Close provides trial credits but ongoing costs depend on call volume
  • SMS credits: SMS messaging requires purchasing credits beyond any trial allocation - costs vary by volume and destination
  • Additional organizations: $50/month per extra organization beyond the 1 free secondary org included with Growth and Scale plans
  • Custom activities: Limited to 250 instances per month on Growth and Scale plans - exceeding this may require custom pricing or workflow changes
  • Implementation and onboarding: Enterprise plans include custom onboarding, but smaller teams may need to pay for setup assistance or training
  • Annual contract discount: Monthly billing costs 40-100% more than annual - Solo goes from $9/year to $19/month, a hidden pressure to commit annually
  • Storage for call recordings: Unlimited on Scale plan only - lower tiers may have limits on how long recordings are retained
  • Premium support: Dedicated support only available on Scale and Enterprise tiers - Essentials and Growth limited to standard email/chat support
Tip

Ask your Close sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Price History

Track how Close pricing has changed over time.

Apr 2024
Close price decrease
Highest tier decreased from $299 to $99/month
-66.89% price change
Jul 2024
Close price increase
Highest tier increased from $99 to $299/month
+202.02% price change
Oct 2024
Close price decrease
Highest tier decreased from $299 to $99/month
-66.89% price change
Feb 2026
Close price increase
Highest tier increased from $99 to $139/month
+40.4% price change
Feb 2026
Close tier restructure
Changed from 4 to 5 pricing tiers
📈 Price decreased 54% over 2.2 years
🔔 Get notified when Close changes their pricing

Close Pricing FAQ

01 How much does Close CRM cost?

Close CRM costs $9-$149/user/month with annual billing: Solo ($9), Essentials ($35), Growth ($99), and Scale ($139). Monthly billing costs significantly more: Solo ($19), Essentials ($49), Growth ($109), Scale ($149). The Growth plan at $99/user/month is most popular for teams doing high-volume outreach with the Power Dialer.

02 Does Close CRM have a free plan?

No, Close CRM does not offer a permanent free plan. They provide a 14-day free trial that includes $5 in calling and AI enrichment credits. After the trial, you must select a paid plan starting at $9/user/month (annual) or $19/user/month (monthly billing).

03 Is Close CRM cheaper than Pipedrive?

No, Close CRM is generally more expensive than Pipedrive. Close Essentials ($35/user/month annual) vs Pipedrive Essential ($14/user/month annual). Close Growth ($99/user/month) vs Pipedrive Professional ($49/user/month). However, Close includes built-in calling, Power Dialer, and AI features that Pipedrive charges extra for, making it potentially better value for high-volume outreach teams.

04 What add-ons does Close CRM charge for?

Close CRM charges for: AI Enrich credits (usage-based after $5 trial), calling minutes (usage-based), SMS credits (purchased separately), and additional organizations ($50/month beyond the 1 free secondary org). Unlike some CRMs, calling and email are built-in rather than add-ons, but usage fees apply for heavy volumes.

05 Can I pay for Close CRM monthly?

Yes, Close offers both monthly and annual billing. However, monthly billing is 40-100% more expensive: Solo ($19 vs $9), Essentials ($49 vs $35), Growth ($109 vs $99), Scale ($149 vs $139). Annual billing provides significant savings and is the recommended option for most teams.

06 How does Close compare to competitors on price?

Close is premium-priced compared to basic CRMs. It's more expensive than Pipedrive ($14-99/user/month) and comparable to HubSpot Sales Hub ($50-150/user/month). However, Close includes Power Dialer, Predictive Dialer, and built-in calling/SMS that competitors charge extra for. For inside sales teams doing high call volumes, the all-in-one pricing can be more cost-effective than buying CRM + dialer + calling separately.

07 What discounts does Close CRM offer?

Close offers annual billing discounts (40-100% savings vs monthly), startup program discounts through partner accelerators, and custom pricing for Enterprise teams (10+ users). They also occasionally offer promotional discounts for first-time annual subscribers. Volume discounts may be available for larger teams - contact sales for negotiation.

08 Does Close CRM offer nonprofit or education pricing?

Close does not have a formal nonprofit or education discount program publicly available. However, nonprofits and educational institutions may be able to negotiate discounts by contacting Close sales directly, especially for larger teams or multi-year commitments.

09 What's included in Close's Growth plan?

Close Growth ($99/user/month annual) includes all Essentials features plus automated workflows, Power Dialer for high-volume calling, AI Email Assistant, multiple custom pipelines, task automation, advanced reporting, and 1 free secondary organization. It's designed for teams doing significant outbound prospecting and needing call automation.

10 How does Close CRM billing work?

Close bills per user monthly or annually. Annual billing requires upfront payment but saves 40-100%. Usage-based features (AI Enrich, calling minutes, SMS) are charged separately based on consumption. You can add users anytime with prorated charges. Removing users takes effect at the next billing cycle. Additional organizations cost $50/month each beyond included free orgs.

11 Can I negotiate Close CRM pricing?

Yes, Close pricing is negotiable for larger teams and Enterprise plans. Teams with 10+ users can request custom pricing. Best negotiation leverage comes from: annual commitments, larger user counts, comparing to competitive quotes, and buying at quarter/year-end. Multi-year deals may unlock 10-20% additional discounts.

12 What happens if I exceed my Close plan limits?

Close has soft limits: Solo plan restricts to 1 user and 10,000 leads - you must upgrade to add users or more leads. Growth and Scale limit custom activities to 250/month - exceeding this triggers upgrade prompts. Usage-based features (calling, SMS, AI Enrich) charge per use after credits are consumed. Call recording storage may have retention limits on lower tiers.

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