Bitrix24 CRM Pricing 2026
Complete pricing guide with plans, hidden costs, and cost analysis
Bitrix24 CRM has a free plan. Paid plans start at $61/organization/month (Basic) and go up to $399/organization/month.
Bitrix24 CRM costs Free to $399 per organization/month as of March 2026, with 5 plans available including a free tier. Plans: Free (free), Basic at $61/organization/month, Standard at $124/organization/month, Professional at $249/organization/month, and Enterprise at $499/organization/month. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: Yes
Bitrix24 CRM offers 5 pricing tiers: Free, Basic, Standard, Professional, Enterprise. A free plan is available. Paid plans include Basic at $61/month, Standard at $124/month, Professional at $249/month. The Basic plan is small businesses with sales teams.
Compared to other crm software, Bitrix24 CRM is positioned at the mid-market price point.
- 5 documented hidden costs beyond list price
How much does Bitrix24 CRM cost?
Bitrix24 CRM Pricing Overview
Bitrix24 CRM has 5 pricing plans, including a free tier. Paid plans range from $0 to $399/organization/month. The Free plan is free and is best for solo entrepreneurs and small teams getting started. The Basic plan costs $61/organization/month, best for small businesses with sales teams. The Standard plan costs $124/organization/month, best for growing companies with advanced sales needs. The Professional plan costs $249/organization/month, best for large teams needing advanced automation and analytics. The Enterprise plan costs $499/organization/month, best for enterprise organizations with compliance requirements.
There are at least 5 documented hidden costs beyond Bitrix24 CRM's list price, including implementation, training, and add-on fees.
This pricing was last verified in March 8, 2026 from 3 independent sources.
Bitrix24 is a comprehensive business platform combining CRM, project management, communication, and collaboration tools in one package. Notable for its generous free plan supporting up to 2 users with full CRM functionality, Bitrix24 uses a unique flat-rate pricing model per organization rather than per-user pricing.
All Bitrix24 CRM Plans & Pricing
| Plan | Monthly | Annual | Best For |
|---|---|---|---|
| Free users: 2 | Free | Free | Solo entrepreneurs and small teams getting started |
| Basic users: 5 | $61 /month | $49 /yearSave 20% | Small businesses with sales teams |
| Standard users: 50 | $124 /month | $99 /yearSave 20% | Growing companies with advanced sales needs |
| Professional users: 100 | $249 /month | $199 /yearSave 20% | Large teams needing advanced automation and analytics |
| Enterprise users: 250 | $499 /month | $399 /yearSave 20% | Enterprise organizations with compliance requirements |
View all features by plan
Free
- Contact management
- Deal tracking
- 5GB storage
- Basic CRM
- Tasks & projects
- Team chat
- Shared calendars
Basic
- 24GB storage
- Sales pipelines
- Online payments
- Email & WhatsApp integration
- Telephony
- Website builder
- Recurring deals
Standard
- 100GB storage
- Unlimited leads
- Invoices & estimates
- Web forms
- E-signature
- WhatsApp marketing
- Sales automation
- KPI tracking
Professional
- 1TB storage
- AI-powered sales
- Call tracking
- Email marketing
- Ad automation
- Analytics
- Time tracking
- RPA
- HR management
Enterprise
- 3TB+ storage
- Centralized management
- Distributed servers
- SOC-compliant hosting
- 99.95% SLA
- Active Directory integration
- 30-day backups
- Custom branding
- Priority support
Bitrix24 CRM Year 1 Total Cost by Company Size
Real deployment costs including licenses, implementation, training, and admin — not just the sticker price.
Solo entrepreneur or duo team with basic CRM and 5GB storage
5-person team with sales pipelines, telephony, and website builder
Up to 50 users with advanced automation, marketing tools, and 100GB storage
100+ users with AI-powered sales, analytics, HR management, and 1TB+ storage
How Bitrix24 CRM Pricing Compares
| Software | Starting Price | Top Price |
|---|---|---|
| Bitrix24 CRM | Free | $399/organization/month |
| Close | $9/user/month | $139/user/month |
| Copper | $9/user/month | $134/user/month |
| Freshsales | Free | $69/user/month |
| HubSpot CRM | Free | $150/user/month |
| Insightly CRM | $29/user/month | $99/user/month |
Bitrix24 CRM Pricing FAQ
01 How much does Bitrix24 cost?
Bitrix24 offers a free plan for up to 2 users. Paid plans start at $49/month annually ($61 monthly) for 5 users (Basic), $99/month annually for up to 50 users (Standard), and $199/month annually for up to 100 users (Professional). Enterprise plans start at $399/month annually.
02 Does Bitrix24 have a free plan?
Yes, Bitrix24 offers a robust free plan for up to 2 users that includes basic CRM, contact and deal management, tasks, team chat, and 5GB storage. This makes it one of the most generous free CRM offerings available.
03 What are Bitrix24's hidden costs?
Hidden costs include telephony credits for outbound calling (pay-per-minute), storage overage fees when exceeding plan limits, forced tier upgrades when adding users beyond plan limits, and marketplace app purchases for third-party integrations.
04 How does Bitrix24 pricing compare to other CRMs?
Bitrix24 is competitively priced with its comprehensive free plan. The Basic plan at $49/month for 5 users is similar to HubSpot's pricing but includes more features like website builder and telephony integration. However, the flat-rate per organization pricing can be expensive for larger teams compared to per-user pricing models.
05 Can I get a discount on Bitrix24?
Yes, Bitrix24 offers a 20% discount when choosing annual billing over monthly. For example, the Basic plan drops from $61/month to $49/month with annual payment, and the Standard plan from $124/month to $99/month.
06 What happens when I exceed user limits in Bitrix24?
Unlike many CRMs that charge per additional user, Bitrix24 requires upgrading to the next tier when you exceed user limits. This means if you have 6 users on the Basic plan (5-user limit), you must upgrade to Standard (50-user limit) rather than paying for one additional seat.
Is this pricing incorrect? — we verify and update within 24 hours.