Compare All Contact Center / CCaaS Software 2026
Side-by-side comparison of 5 contact center / ccaas tools. Find the right fit for your team and budget.
Quick Answer
Contact Center / CCaaS software pricing ranges from $40 to $249 per user per month in 2026. The category average is $120/user/month.
Quick Picks
Full Comparison Matrix
| Product | Starting Price | Popular Tier | Enterprise | Free Tier | Best For |
|---|---|---|---|---|---|
| Aircall | $40 /month | $55 /month | $70 /month | No | Small teams seeking flexible voice solution |
| Talkdesk | $75 /month | $100 /month | $125 /month | No | Small teams getting started with contact center |
| Genesys Cloud | $75 /month | $135 /month | $240 /month | No | Voice contact centers |
| Five9 | $119 /month | $139 /month | $159 /month | No | Organizations needing digital channels only without voice |
| NICE CXone | $110 /month | $169 /month | $249 /month | No | Entry-level contact centers |
Category Summary
5
Products
$84
Avg Starting
$120
Avg Popular
0
Free Tiers
Contact Center / CCaaS Pricing FAQ
01 What is CCaaS?
CCaaS (Contact Center as a Service) provides cloud-based contact center capabilities including voice, chat, email, and social media support.