Best Contact Center / CCaaS Software Pricing 2026
Compare pricing for 5 contact center / ccaas tools. Find the right software for your budget.
Quick Answer
Contact Center / CCaaS software pricing ranges from $40 to $249 per user/month in 2026. The typical cost is around $120/user/month across 5 popular tools.
Top contact center / ccaas options include Aircall, Five9, Genesys Cloud, NICE CXone, and 1 more. Prices vary based on features, team size, and billing period (annual plans typically save 15-20%).
Click any product below for detailed tier breakdowns, hidden costs, and negotiation tips.
All Contact Center / CCaaS Tools
Compare all side-by-side →Aircall
$40 - $70/month
Essentials: $40 Professional: $70 Custom: Custom
View Full Pricing → Five9
$119 - $159/month
Digital: $119 Core: $159 Plus: Custom
View Full Pricing → Genesys Cloud
$75 - $240/month
Cloud CX 1: $75 Cloud CX 2: $115 Cloud CX 3: $155
View Full Pricing → NICE CXone
$110 - $249/month
CXone Mpower Omnichannel Suite: $110 CXone Mpower Essential Suite: $135 CXone Mpower Core Suite: $169
View Full Pricing → Talkdesk
$75 - $125/month
Starter: $85 Elevate: Custom Enterprise: Custom
View Full Pricing → Contact Center / CCaaS Pricing FAQ
01 What is CCaaS?
CCaaS (Contact Center as a Service) provides cloud-based contact center capabilities including voice, chat, email, and social media support.