Quick Answer
Last verified:

Vonage Business pricing varies by team size and features, ranging from $0 to $0 per month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training

Vonage Business offers 4 pricing tiers: Mobile, Premium, Advanced, Enterprise. Standard paid plans include Mobile at $13.99/per user, Premium at $19.99/per user, Advanced at $27.99/per user. The Premium plan is small to medium businesses requiring full-featured voip with video conferencing, team messaging, and crm integrations.

Compared to other business phone / voip software, Vonage Business is positioned at the budget-friendly price point.

Last verified: February 2026 | Sources: 2 pricing pages and reviews
Vonage Business Communications is a comprehensive unified communications platform offering VoIP phone service, video conferencing, team messaging, and contact center capabilities. Now owned by Ericsson, Vonage serves businesses from small teams to global enterprises with over 100,000 users. The platform provides unlimited calling in the US, Canada, Mexico, and Puerto Rico, with mobile and desktop apps, 99.999% uptime SLA, and integrations with popular business tools including Salesforce, Microsoft 365, Google Workspace, and Slack. Vonage differentiates through its Communications Platform as a Service (CPaaS) capabilities, allowing businesses to embed voice, video, and messaging into custom applications.

All Vonage Business Plans & Pricing

Plan Monthly Annual Best For
Mobile users: Mobile-only usersdevices: Mobile app only - no desktop or desk phones $13.99 /per user $167.88 /per user Remote teams and mobile-first businesses needing basic VoIP service without desk phones or desktop applications
Premium users: UnlimitedvideoParticipants: Up to 100 participants $19.99 /per user $239.88 /per user Small to medium businesses requiring full-featured VoIP with video conferencing, team messaging, and CRM integrations
Advanced users: UnlimitedvideoParticipants: Up to 200 participants $27.99 /per user $335.88 /per user Growing businesses needing advanced analytics, larger video meetings, supervisor features, and API integration capabilities
Enterprise users: Enterprise scale (1,000+ users)customization: Full platform customization Contact Contact Large enterprises requiring contact center capabilities, custom application development via CPaaS, compliance certifications, and enterprise-grade support
View all features by plan

Mobile

  • Unlimited calling in US, Canada, Mexico, Puerto Rico
  • Mobile app only (no desktop)
  • Voicemail to email
  • Call forwarding
  • Auto-attendant
  • Team messaging
  • Visual voicemail
  • 99.999% uptime SLA
  • Caller ID
  • Hold music

Premium

  • Everything in Mobile
  • Desktop and mobile apps
  • Unlimited video meetings (up to 100 participants)
  • Team messaging with file sharing
  • Call recording
  • Voicemail transcription
  • Multi-level auto-attendant
  • Integration with Microsoft 365, Google Workspace, Slack
  • CRM integrations (Salesforce, HubSpot, Zendesk)
  • Call groups and ring groups
  • Desk phone support
  • Conference bridge

Advanced

  • Everything in Premium
  • Unlimited video meetings (up to 200 participants)
  • Advanced call analytics and reporting
  • Call monitoring and whisper coaching
  • Hot desking and hoteling
  • Paging groups
  • Microsoft Teams integration
  • Advanced CRM features
  • Priority customer support
  • Enhanced security features
  • Multi-site management
  • API access for custom integrations

Enterprise

  • Everything in Advanced
  • Contact center capabilities with omnichannel routing
  • Vonage CPaaS platform access for custom applications
  • Advanced workforce management
  • Quality management and call scoring
  • Speech analytics and AI insights
  • Custom SLA agreements
  • Dedicated account team
  • White-glove implementation and training
  • Compliance certifications (HIPAA, PCI-DSS, SOC 2)
  • Global deployment support
  • Volume discounts for 100+ users
  • Premium API rate limits
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Hidden Costs to Budget For

Watch for 13 hidden costs
  • Annual contracts required for listed pricing (month-to-month available at 30-40% premium)
  • Taxes, E911 fees, and regulatory charges typically add $5-$15/user/month
  • Toll-free numbers cost $4.99-$9.99/month per number plus per-minute usage fees
  • Additional local or international numbers ($4.99-$14.99/month each)
  • International calling charges for countries beyond US, Canada, Mexico, Puerto Rico
  • SMS/MMS messaging costs if using business texting features
  • Desk phone hardware if not BYOD ($100-$500+ per device)
  • Professional services for implementation and migration ($3,000-$50,000+ depending on complexity)
  • Training and onboarding programs for larger teams
  • CPaaS API usage fees charged separately based on volume (voice, video, SMS minutes/messages)
  • Integration customization for complex business systems
  • Premium support packages beyond standard tier
  • Customers report unexpected fees and billing complexity
Tip

Ask your Vonage Business sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Frequently Asked Questions

01 How much does Vonage Business cost?

Pricing varies by plan. Check the official pricing page for current rates.

02 Does Vonage Business have a free tier?

Check the pricing section above for free tier availability.

03 What are the main features of Vonage Business?

Key features include the items listed in the pricing tiers above.

04 Is Vonage Business worth the price?

Value depends on your specific needs and use case. Compare features across plans.