Price checkMonthly
Mobile$13.99/moPremium$19.99/moAdvanced$27.99/mo
See all 4 plans
Quick Answer
Last verified:
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Vonage Business costs $13.99 to $27.99 per month as of March 2026, with 4 plans available including a free tier. Plans: Mobile at $13.99/month, Premium at $19.99/month, Advanced at $27.99/month, and Enterprise (free). Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Vonage Business offers 4 pricing tiers: Mobile, Premium, Advanced, Enterprise. A free plan is available. Paid plans include Mobile at $13.99/per user, Premium at $19.99/per user, Advanced at $27.99/per user. The Premium plan is small to medium businesses requiring full-featured voip with video conferencing, team messaging, and crm integrations.

Compared to other business phone / voip software, Vonage Business is positioned at the budget-friendly price point.

  • Median contract: $240/yr from 0 purchases
  • Average negotiated discount: 92%
  • 2 documented hidden costs beyond list price
  • Contracts auto-renew — Difficult to cancel, no clear window specified
Last verified: | Sources: 2 pricing pages and reviews

How much does Vonage Business cost?

Vonage Business offers 4 pricing plans, starting with a free tier and scaling to custom enterprise pricing. Plans include Mobile at $13.99/month, Premium at $19.99/month, Advanced at $27.99/month, Enterprise (free).

Vonage Business Pricing Overview

Vonage Business has 4 pricing plans, including a free tier. Paid plans range from $13.99 to $27.99/month. The Mobile plan costs $13.99/month, best for remote teams and mobile-first businesses needing basic voip service without desk phones or desktop applications. The Premium plan costs $19.99/month, best for small to medium businesses requiring full-featured voip with video conferencing, team messaging, and crm integrations. The Advanced plan costs $27.99/month, best for growing businesses needing advanced analytics, larger video meetings, supervisor features, and api integration capabilities. The Enterprise plan is free and is best for large enterprises requiring contact center capabilities, custom application development via cpaas, compliance certifications, and enterprise-grade support.

Vonage Business contracts auto-renew, with a 2 years minimum commitment, requiring Difficult to cancel, no clear window specified notice to cancel, and annual price increases of No published schedule.

The median Vonage Business customer pays $240/year, with an average 92% discount available through negotiation.

There are at least 2 documented hidden costs beyond Vonage Business's list price, including implementation, training, and add-on fees.

This pricing was last verified in February 4, 2026 from 2 independent sources.

Visit Vonage Business Pricing
Vonage Business Communications is a comprehensive unified communications platform offering VoIP phone service, video conferencing, team messaging, and contact center capabilities. Now owned by Ericsson, Vonage serves businesses from small teams to global enterprises with over 100,000 users. The platform provides unlimited calling in the US, Canada, Mexico, and Puerto Rico, with mobile and desktop apps, 99.999% uptime SLA, and integrations with popular business tools including Salesforce, Microsoft 365, Google Workspace, and Slack. Vonage differentiates through its Communications Platform as a Service (CPaaS) capabilities, allowing businesses to embed voice, video, and messaging into custom applications.

How Vonage Business Pricing Compares

Compare Vonage Business pricing against top alternatives in Business Phone / VoIP.

8x8 $0-$0/user/mo View pricing → Dialpad $0-$0/user/mo View pricing → Nextiva $15.0-$75.0/user/mo View pricing →

All Vonage Business Plans & Pricing

Plan Monthly Annual Best For
Mobile users: Mobile-only usersdevices: Mobile app only - no desktop or desk phones $13.99 /per user $13.99 /per user Remote teams and mobile-first businesses needing basic VoIP service without desk phones or desktop applications
Premium users: UnlimitedvideoParticipants: Up to 100 participants $19.99 /per user $19.99 /per user Small to medium businesses requiring full-featured VoIP with video conferencing, team messaging, and CRM integrations
Advanced users: UnlimitedvideoParticipants: Up to 200 participants $27.99 /per user $27.99 /per user Growing businesses needing advanced analytics, larger video meetings, supervisor features, and API integration capabilities
Enterprise users: Enterprise scale (1,000+ users)customization: Full platform customization Contact Sales Contact Sales Large enterprises requiring contact center capabilities, custom application development via CPaaS, compliance certifications, and enterprise-grade support
View all features by plan

Mobile

  • Unlimited calling in US, Canada, Mexico, Puerto Rico
  • Mobile app only (no desktop)
  • Voicemail to email
  • Call forwarding
  • Auto-attendant
  • Team messaging
  • Visual voicemail
  • 99.999% uptime SLA
  • Caller ID
  • Hold music

Premium

  • Everything in Mobile
  • Desktop and mobile apps
  • Unlimited video meetings (up to 100 participants)
  • Team messaging with file sharing
  • Call recording
  • Voicemail transcription
  • Multi-level auto-attendant
  • Integration with Microsoft 365, Google Workspace, Slack
  • CRM integrations (Salesforce, HubSpot, Zendesk)
  • Call groups and ring groups
  • Desk phone support
  • Conference bridge

Advanced

  • Everything in Premium
  • Unlimited video meetings (up to 200 participants)
  • Advanced call analytics and reporting
  • Call monitoring and whisper coaching
  • Hot desking and hoteling
  • Paging groups
  • Microsoft Teams integration
  • Advanced CRM features
  • Priority customer support
  • Enhanced security features
  • Multi-site management
  • API access for custom integrations

Enterprise

  • Everything in Advanced
  • Contact center capabilities with omnichannel routing
  • Vonage CPaaS platform access for custom applications
  • Advanced workforce management
  • Quality management and call scoring
  • Speech analytics and AI insights
  • Custom SLA agreements
  • Dedicated account team
  • White-glove implementation and training
  • Compliance certifications (HIPAA, PCI-DSS, SOC 2)
  • Global deployment support
  • Volume discounts for 100+ users
  • Premium API rate limits
See Vonage Business Plans & Sign Up

Compare Vonage Business vs Alternatives

Before committing to Vonage Business, compare pricing with these 3 alternatives in the same category.

VS8x8
Free

Small businesses needing basic VoIP phone service and team messaging without video conferencing or international calling

Compare pricing
VSDialpad
Free

Small businesses and teams needing basic VoIP service with messaging and workspace integrations without AI features

Compare pricing
VSNextiva
From $15.0/user/mo

Small to medium businesses needing reliable VoIP service with video conferencing and essential phone features

Compare pricing

All Vonage Business alternatives & migration guides

What Companies Actually Pay for Vonage Business

The median Vonage Business buyer pays $240/year based on 0 verified purchase transactions, with an average 92% savings through negotiation.

What companies actually pay $240/yr Median across 0 purchases
92% avg. savings
with negotiation
Review scores
Trustpilot 1.84/5 (25)
Top pricing complaints
Poor customer service and unresponsive supportDifficult to cancel contracts with auto-renewal clausesFrequent service outages affecting business operationsUnexpected or duplicate billing charges
Source: Vendr buyer database — median calculated from 0 real purchase transactions. Savings figure reflects negotiated discounts reported by buyers.
Visit Vonage Business Pricing

How Vonage Business Pricing Compares

Software Starting Price Top Price
Vonage Business $13.99/month $27.99/month
8x8 $15/month $44/month
Dialpad $15/month $25/month
Nextiva $15/month $75/month
Ooma Office $19.95/month $29.95/month

Browse all Business Phone / VoIP pricing →

2 Vonage Business Hidden Costs Beyond the List Price

Beyond the listed price, Vonage Business has at least 2 documented hidden costs that can significantly increase total cost of ownership.

Watch for 2 hidden costs
  • Unexpected duplicate charges 10-20% of license costs
    medium 1 source
    Trustpilot "I signed up for service on the 26th, and was charged the agreed upon price the next day, then 3 days later received another charge for another amount, which was more. Contacted customer service to on..."
  • Charges for services not provided $50-$200/month
    high 1 source
    Trustpilot "I was charged for all phone services they never provided. When I tried to contact them regarding the issues, they never returned my calls. Also, email contact information was returned undeliverable. W..."
Tip

Ask your Vonage Business sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 2 independent sources
Trustpilot Consumer reviews Vendr Verified buyer transactions
Key claims include inline source attribution. Data verified against multiple independent sources. 4 source citations total.

Vonage Business Contract Terms

Vonage Business contracts auto-renew and cannot be downgraded mid-term. Changes require Difficult to cancel, no clear window specified. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice Difficult to cancel, no clear window specified
Minimum Commitment 2 years
Mid-Term Downgrade Not allowed
Payment Terms Monthly billing
Price Escalation No published schedule
Note

Contract lock-in makes changes difficult

Based on 1 verified source

Vonage Business Pricing FAQ

01 How much does Vonage Business cost?

Pricing varies by plan. Check the official pricing page for current rates.

02 Does Vonage Business have a free tier?

Check the pricing section above for free tier availability.

03 What are the main features of Vonage Business?

Key features include the items listed in the pricing tiers above.

04 Is Vonage Business worth the price?

Value depends on your specific needs and use case. Compare features across plans.

05 How difficult is it to cancel Vonage Business?

Multiple users report significant difficulty canceling Vonage Business contracts. The service uses 2-year contracts with auto-renewal, and customers describe the cancellation process as "virtually impossible." Support is primarily automated with limited phone access, making it challenging to process cancellation requests.

06 Why might I be charged twice by Vonage?

Some customers report receiving duplicate charges after signing up, with a second charge appearing 3-4 days after the initial agreed-upon charge, often for a different amount. This appears to be an ongoing billing system issue that requires contacting support to resolve.

07 Can I reach Vonage Business support by phone?

Current customers report that phone support is extremely difficult to access. Vonage primarily directs users to automated systems and AI agents. Multiple reviewers note that the company is a "phone company" that doesn't allow you to call for support, requiring online ticket submission instead.

Is this pricing incorrect? — we verify and update within 24 hours.