Quick Answer
Last verified:

Nextiva pricing varies by team size and features, ranging from $15 to $75 per month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training

Nextiva offers 4 pricing tiers: Essential, Professional, Enterprise, Ultimate. Standard paid plans include Essential at $18.95/per user, Professional at $22.95/per user, Enterprise at $32.95/per user. The Professional plan is growing businesses requiring call recording, crm integrations, and advanced collaboration features.

Compared to other business phone / voip software, Nextiva is positioned at the budget-friendly price point.

Last verified: February 2026 | Sources: 1 pricing pages and reviews
Nextiva is a unified communications platform that provides VoIP phone service, video conferencing, team collaboration, and contact center capabilities for businesses of all sizes. The platform emphasizes reliability with a 99.999% uptime SLA and comprehensive features including auto-attendant, call recording, voicemail transcription, and unlimited calling in the US and Canada. With native integrations for Microsoft 365, Google Workspace, Salesforce, HubSpot, and Zendesk, Nextiva serves over 100,000 businesses ranging from small teams to enterprise organizations with thousands of users.

All Nextiva Plans & Pricing

Plan Monthly Annual Best For
Essential users: 1-99 users recommendedvideoParticipants: Up to 250 participants $18.95 /per user $227.4 /per user Small to medium businesses needing reliable VoIP service with video conferencing and essential phone features
Professional users: 1-999 usersvideoParticipants: Up to 250 participants $22.95 /per user $275.4 /per user Growing businesses requiring call recording, CRM integrations, and advanced collaboration features
Enterprise users: UnlimitedvideoParticipants: Up to 250 participants $32.95 /per user $395.4 /per user Large businesses and enterprises requiring advanced analytics, custom integrations, dedicated support, and multi-location management
Ultimate users: Enterprise scale (1,000+ users)customization: Fully customizable platform Contact Contact Enterprise organizations with contact center requirements, compliance needs, and large-scale deployments requiring customized solutions
View all features by plan

Essential

  • Unlimited voice calling in US and Canada
  • Unlimited video meetings (up to 250 participants)
  • Unlimited internet fax
  • Voicemail to email
  • Mobile and desktop apps
  • Auto-attendant
  • Local number porting (free)
  • Call forwarding and routing
  • Hold music and greetings
  • Conference bridge
  • 99.999% uptime SLA

Professional

  • Everything in Essential
  • Unlimited call recording with storage
  • Voicemail transcription
  • Multi-level auto-attendant
  • Call pop (screen pop with caller info)
  • CRM integrations (Salesforce, HubSpot, Zendesk)
  • Microsoft 365 and Google Workspace integrations
  • Team collaboration features
  • SMS and MMS business texting
  • Advanced call routing
  • Hot desking
  • Paging groups

Enterprise

  • Everything in Professional
  • Advanced analytics and reporting
  • Call recording with unlimited storage and retention
  • Single sign-on (SSO)
  • Salesforce integration with advanced features
  • Microsoft Dynamics integration
  • Dedicated account manager
  • Priority support
  • Custom hold music and greetings
  • Advanced call queues
  • Supervisor monitoring and whisper coaching
  • Multi-site management
  • API access

Ultimate

  • Everything in Enterprise
  • Contact center capabilities (omnichannel)
  • Advanced workforce management
  • Quality management and call scoring
  • Customizable dashboards and reports
  • Advanced IVR and call routing
  • Speech analytics
  • Custom SLA agreements
  • White-glove onboarding
  • Compliance certifications (HIPAA, PCI-DSS)
  • Volume discounts for 100+ users
  • Custom professional services
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Hidden Costs to Budget For

Watch for 11 hidden costs
  • Most competitive pricing requires annual or multi-year contracts (monthly pricing 20-30% higher)
  • Taxes and regulatory fees typically add $5-$12/user/month depending on location
  • Toll-free numbers cost additional $9.95-$14.95/month per number plus usage fees
  • Additional local or vanity numbers ($4.95-$9.95/month each)
  • International calling charges beyond US and Canada (per-minute rates apply)
  • SMS/MMS messaging costs if exceeding included allowances
  • Phone hardware costs if using Nextiva-branded desk phones ($100-$400+ per device)
  • Contact center features only available in Ultimate tier with custom pricing
  • Professional services for implementation, training, and migration ($2,000-$25,000+ depending on size)
  • Integration customization for complex CRM or business system connections
  • Early termination fees if breaking multi-year contract commitments
Tip

Ask your Nextiva sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Frequently Asked Questions

01 How much does Nextiva cost?

Pricing varies by plan. Check the official pricing page for current rates.

02 Does Nextiva have a free tier?

Check the pricing section above for free tier availability.

03 What are the main features of Nextiva?

Key features include the items listed in the pricing tiers above.

04 Is Nextiva worth the price?

Value depends on your specific needs and use case. Compare features across plans.