AI Customer Support APIs Software Pricing 2026: 15+ Tools Compared
AI Customer Support APIs Software Pricing 2026: 15+ Tools Compared
Shortlist
Quick Answer

AI Customer Support APIs software pricing ranges from Free to $500K per user per month in 2026. The category average is $2.7K/user/month. 3 of 15 tools offer free tiers.

Quick Picks

Best Value

Forethought API

From Free/month

Best Free Tier

Mava

Free plan available

Most Feature-Rich

Sierra

Up to $500K/year

Full Comparison Matrix

Product Starting Price Popular Tier Enterprise Free Tier Best For
Forethought API Custom Custom Custom No -
Moveworks Custom Custom Custom No -
Aisera Custom Custom Custom No -
Ada Support Custom Custom Custom No -
Boost.ai Custom Custom Custom No -
Espressive Barista Custom Custom Custom No -
HubSpot Service Hub AI Free /mo $7 /mo $90 /mo Yes -
Tidio API $24.17 /mo. $32.50 /mo. $749 /mo. No -
Intercom API $0.99 /seat/mo $35 /seat/mo $132 /seat/mo No -
Zendesk AI Suite $19 /agent/month $50 /agent/month $115 /agent/month No -
Freshworks CX API Free /agent/month $55 /agent/month $89 /agent/month Yes -
Mava Free /month $249.50 /month $499 /month Yes Early-stage founders setting up first community support
Gorgias AI $10 /tickets/mo $300 /tickets/mo $750 /tickets/mo No -
Decagon Free /year $15K /year $300K /year No B2C + B2B consumer brands
Sierra Free /year $25K /year $500K /year No Large consumer brands (Sonos, SiriusXM, Casper)

Category Summary

15

Products

$4

Avg Starting

$2.7K

Avg Popular

3

Free Tiers