Zendesk AI Suite Pricing 2026
Complete pricing guide with plans, and cost analysis
Zendesk AI Suite pricing ranges from $19 to $115/agent/month.
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All Zendesk AI Suite Plans & Pricing
| Plan | Monthly | Annual | Best For |
|---|---|---|---|
| Support Team | Custom | $19 /agent/year | — |
| What's included at Support Team Feature details not yet documented for this tier. | |||
| Suite Team | Custom | $55 /agent/year | — |
| What's included at Suite Team Feature details not yet documented for this tier. | |||
| Suite Professional | Custom | $115 /agent/year | — |
| What's included at Suite Professional Feature details not yet documented for this tier. | |||
| Suite Enterprise + Copilot | Contact Sales | Contact Sales | — |
| What's included at Suite Enterprise + Copilot Feature details not yet documented for this tier. | |||
| Copilot | Custom | $50 /agent/year | — |
| What's included at Copilot Feature details not yet documented for this tier. | |||
| Workforce Engagement Bundle | Custom | $50 /agent/year | — |
| What's included at Workforce Engagement Bundle Feature details not yet documented for this tier. | |||
| Contact Center | Custom | $50 /agent/year | — |
| What's included at Contact Center Feature details not yet documented for this tier. | |||
View all features by plan (compare side-by-side)
Support Team
Suite Team
Suite Professional
Suite Enterprise + Copilot
Copilot
Workforce Engagement Bundle
Contact Center
Zendesk AI Suite costs $19 to $115 per agent/month as of June 2026, with 7 plans available. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: No free tier available
Zendesk AI Suite offers 7 pricing tiers: Support Team, Suite Team, Suite Professional, Suite Enterprise + Copilot, Copilot, Workforce Engagement Bundle, Contact Center.
Compared to other ai customer support apis software, Zendesk AI Suite is positioned at the mid-market price point.
How much does Zendesk AI Suite cost?
Zendesk AI Suite Pricing Overview
Zendesk AI Suite has 7 pricing plans ranging from $19 to $115/agent/month. The Support Team plan requires contacting sales for a custom quote. The Suite Team plan requires contacting sales for a custom quote. The Suite Professional plan requires contacting sales for a custom quote. The Suite Enterprise + Copilot plan requires contacting sales for a custom quote. The Copilot plan requires contacting sales for a custom quote. The Workforce Engagement Bundle plan requires contacting sales for a custom quote. The Contact Center plan requires contacting sales for a custom quote.
This pricing was last verified in June 13, 2026 from 1 independent source.
Zendesk AI Suite offers several plans for businesses. Pricing is based on agents per month when billed annually.
The available plans are Support Team, Suite Team, Suite Professional, Copilot, Workforce Engagement Bundle, and Contact Center.
How Zendesk AI Suite Pricing Compares
| Software | Starting Price | Top Price |
|---|---|---|
| Zendesk AI Suite | $19/agent/month | $115/agent/month |
| Decagon | Free | $300000/year |
| Mava | Free | $499/month |
| Sierra | Free | $500000/year |
| Gorgias AI | $10/tickets/mo | $750/tickets/mo |
| Tidio API | $24.17/mo. | $749/mo. |
Zendesk AI Suite Pricing FAQ
01 What is the cheapest paid plan?
The Support Team plan is the cheapest paid plan, at $19 per agent per month when billed annually.
02 Are there any custom pricing plans?
Yes, the Suite Enterprise + Copilot plan has custom pricing.
03 What are the annual pricing options?
The Support Team plan is $19 per agent per month, Suite Team is $55 per agent per month, Suite Professional is $115 per agent per month, Copilot is $50 per agent per month, Workforce Engagement Bundle is $50 per agent per month, and Contact Center is $50 per agent per month, all when billed annually.
Is this pricing incorrect? — we'll verify and update it.