Freshworks CX API Pricing 2026
Complete pricing guide with plans, and cost analysis
Freshworks CX API pricing ranges from $0 to $89/agent/month.
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All Freshworks CX API Plans & Pricing
| Plan | Monthly | Annual | Best For |
|---|---|---|---|
| Growth | Custom | $19 /agent/year | — |
| What's included at Growth Feature details not yet documented for this tier. | |||
| Pro | Custom | $55 /agent/year | — |
| What's included at Pro Feature details not yet documented for this tier. | |||
| Enterprise | Custom | $89 /agent/year | — |
| What's included at Enterprise Feature details not yet documented for this tier. | |||
| Free | Free | Free | — |
| What's included at Free Feature details not yet documented for this tier. | |||
View all features by plan (compare side-by-side)
Growth
Pro
Enterprise
Free
Freshworks CX API costs Free to $89 per agent/month as of June 2026, with 4 plans available including a free tier. Plan: Free (free). Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: Yes
Freshworks CX API offers 4 pricing tiers: Growth, Pro, Enterprise, Free.
Compared to other ai customer support apis software, Freshworks CX API is positioned at the mid-market price point.
How much does Freshworks CX API cost?
Freshworks CX API Pricing Overview
Freshworks CX API has 4 pricing plans, including a free tier. Paid plans range from $0 to $89/agent/month. The Growth plan requires contacting sales for a custom quote. The Pro plan requires contacting sales for a custom quote. The Enterprise plan requires contacting sales for a custom quote. The Free plan is free.
This pricing was last verified in June 13, 2026 from 1 independent source.
Freshworks CX API offers tiered pricing plans to suit different needs. The available plans are Free, Growth, Pro, and Enterprise. All paid plans are billed annually.
How Freshworks CX API Pricing Compares
| Software | Starting Price | Top Price |
|---|---|---|
| Freshworks CX API | Free | $89/agent/month |
| Decagon | Free | $300000/year |
| Mava | Free | $499/month |
| Sierra | Free | $500000/year |
| Gorgias AI | $10/tickets/mo | $750/tickets/mo |
| Tidio API | $24.17/mo. | $749/mo. |
Freshworks CX API Pricing FAQ
01 Is there a free plan available?
Yes, Freshworks CX API has a Free plan that is available for 1-2 agents for 6 months.
02 What is the cheapest paid plan?
The Growth plan is the cheapest paid plan, costing $19.0 per agent per month when billed annually.
03 How are the paid plans billed?
All paid plans, including Growth, Pro, and Enterprise, are billed annually.
Is this pricing incorrect? — we'll verify and update it.