Price checkPer mo.
Starter$24.17/mo./moGrowth$49.17/mo./moPlus$749/mo./mo
See all 6 plans

All Tidio API Plans & Pricing

Plan Monthly Annual Best For
Starter Not published Not specified
Growth Not published Not specified
Plus Not published Not specified
Premium Contact Sales Contact Sales Not specified
Lyro AI Agent Not published Not specified
Flows Not published Not specified
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Starter

Growth

Plus

Premium

Lyro AI Agent

Flows

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What does Tidio API actually cost you?

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Tier
Billing
Your projected cost$604.25per month · $24.17/unit × 25units
Year 1 license$7.3K12 months at this rate
At a glance

List price by tier (annualized, per unit)

Per-unit list price across Tidio API's plans, annualized. Custom-priced tiers show a hatched bar.

Starter$290.04/yr
Growth$590.04/yr
Plus$9.0K/yr
PremiumCustom
Lyro AI Agent$390/yr
Flows$290.04/yr
Quick Answer
Last verified:
High confidence

Tidio API costs $24.17 to $749 per mo. as of August 2026, with 6 plans available. Plans: Starter at $24.17/mo., Growth at $49.17/mo., Plus at $749/mo., Lyro AI Agent at $32.5/mo., and Flows at $24.17/mo.. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Tidio API offers 6 pricing tiers: Starter, Growth, Plus, Premium, Lyro AI Agent, Flows. Paid plans include Starter at $24.17/mo., Growth at $49.17/mo., Plus at $749/mo..

Compared to other ai customer support apis software, Tidio API is positioned at the budget-friendly price point.

  • 11 documented hidden costs beyond list price
  • Contracts auto-renew — at any time
  • G2 rating: 4.6 out of 5 from 1,880 reviews (as of Jul 2026)
Last verified: | Sources: 1 pricing pages and reviews

How much does Tidio API cost?

Tidio API pricing starts at $24.17/mo. across 6 plans, with enterprise pricing available on request. Plans include Starter at $24.17/mo., Growth at $49.17/mo., Plus at $749/mo., Premium (custom pricing), Lyro AI Agent at $32.50/mo., Flows at $24.17/mo..

Tidio API Pricing Overview

Tidio API has 6 pricing plans ranging from $24.17 to $749/mo.. The Starter plan costs $24.17/mo.. The Growth plan costs $49.17/mo.. The Plus plan costs $749/mo.. The Premium plan requires contacting sales for a custom quote. The Lyro AI Agent plan costs $32.50/mo.. The Flows plan costs $24.17/mo..

Tidio API contracts auto-renew, with a annual plans imply commitment for the paid annual period minimum commitment, requiring at any time notice to cancel.

There are at least 11 documented hidden costs beyond Tidio API's list price, including implementation, training, and add-on fees.

This pricing was last verified in June 13, 2026 from 1 independent source.

See Tidio API Plans

Tidio pricing starts at $24.17/month for the Starter plan, with the Growth plan at $49.17/month for teams needing more capacity. Add-ons for AI and automation are available separately: the Lyro AI Agent plan is $32.50/month and the Flows plan is $24.17/month. Larger teams can access the Plus plan at $749/month, while enterprise needs are covered by custom-priced Premium.

How Tidio API Pricing Compares

Compare Tidio API pricing against top alternatives in AI Customer Support APIs.

Decagon $0-$300000/year View pricing → Mava $0-$499/month View pricing → Sierra $0-$500000/year View pricing →

Compare Tidio API vs Alternatives

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All Tidio API alternatives & migration guides

What Companies Actually Pay for Tidio API

Review scores
TrustRadius 9.8out of 10 (14)
Trustpilot 3.8out of 5 (224)
G2 4.6out of 5 (1,880)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Auto-renewal frustrationBilling issuesHigh pricing for advanced featuresAPI access limitations

How Tidio API Pricing Compares

Software Starting Price Top Price
Tidio API $24.17/mo. $749/mo.
Decagon Free $300000/year
Mava Free $499/month
Sierra Free $500000/year
Gorgias AI $10/tickets/mo $750/tickets/mo
Intercom API $0.99/seat/mo $132/seat/mo

Browse all AI Customer Support APIs pricing →

11 Tidio API Hidden Costs Beyond the List Price

Beyond the listed price, Tidio API has at least 11 documented hidden costs that can significantly increase total cost of ownership.

Watch for 11 hidden costs
  • Lyro AI Agent $39 per month
    medium 1 source
    industry "It starts at $39 per month for 50 AI conversations, with higher usage tiers scaling quickly (e.g., 500-1,000 chats can cost $79-$149 per month)."
  • Flows (Chatbot Automation) $29 per month
    low 1 source
    industry "It starts at $29 per month for 2,000 "reached visitors" (unique visitors who interact with a flow)."
  • Branding Removal $20 per month
    low 1 source
    industry "Branding Removal: Removing the "Powered by Tidio" branding costs an additional $20 per month on the Growth plan, though it's included in Plus and higher tiers."
  • Usage Spikes and Overages $10-$30 extra per block
    medium 1 source
    industry "For instance, additional conversations can cost $10-$30 extra per block, depending on the tier and AI usage."
  • Automatic Upgrades $25/month increase
    high 1 source
    industry "Branding Removal: Removing the "Powered by Tidio" branding costs an additional $20 per month on the Growth plan, though it's included in Plus and higher tiers."
  • Agent Seat Limits $749 per month
    critical 1 source
    industry "To add an eleventh agent, businesses must upgrade to the Plus plan, which starts from $749 per month, representing a significant jump from the Growth plan's $59 per month."
  • Add-on Features Lyro AI starts at $32.50 per month (annually) or $39 per month (monthly) for 50 conversations, escalating to $79-$149 per month for 500-1,000 chats; Flows automation begins at $24.17 per month (annually) or $29 per month (monthly) for 2,000 visitors.
    high 1 source
    industry "Flows automation begins at $24.17 per month (annually) or $29 per month (monthly) for 2,000 visitors."
  • Usage-Based Overages & Auto Upgrades sudden $25-$700 cost jumps or $10–$30 extra per block.
    critical 1 source
    industry "Exceeding these predefined limits can trigger automatic tier upgrades on standard monthly plans (if not disabled), leading to "sudden $25-$700 cost jumps" or additional conversation blocks priced at "$10–$30 extra per block."
  • API Access Tier Requirement $749 per month
    high 1 source
    industry "Custom integrations utilizing API access can demand 4-35 hours of setup labor."
  • Internal Labor for Implementation 10-20 hours for an SMB setup; 4-35 hours for custom integrations utilizing API access.
    medium 1 source
    industry "Custom integrations utilizing API access can demand 4-35 hours of setup labor."
  • Geo-pricing
    low 1 source
    industry "Geo-pricing: Tidio implements geo-pricing, where European customers might pay in Euros (e.g., €29) for plans that cost $29 in the US, without direct exchange-rate conversion."
Tip

Ask your Tidio API sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 4 independent sources
industry TrustRadius Enterprise reviews Trustpilot Consumer reviews G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 11 source citations total.

Tidio API Contract Terms

Tidio API contracts auto-renew. Changes require at any time. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice at any time
Minimum Commitment annual plans imply commitment for the paid annual period

Tidio API Pricing FAQ

01 What is the cheapest paid plan?

The Starter and Flows plans are the cheapest paid plans, both costing $24.17 per month.

02 What are the monthly prices for Tidio API plans?

The Starter plan costs $24.17 per month, the Growth plan costs $49.17 per month, the Plus plan costs $749.0 per month, and the Lyro AI Agent plan costs $32.5 per month.

03 Is there a custom pricing option?

Yes, the Premium plan is available with custom pricing.

04 What pricing model does Tidio use — agent-based or conversation-based?

Tidio offers multiple pricing structures. The Starter plan is $24.17/month and the Growth plan is $49.17/month. For AI-powered features, the Lyro AI Agent add-on is $32.50/month and the Flows automation add-on is $24.17/month. The Plus plan at $749/month is designed for larger teams, while Premium is custom-priced. When evaluating Tidio versus other platforms, consider whether your volume of conversations or number of agents is the primary cost driver for your business.

05 Does Tidio offer a free plan?

Based on current tier data, Tidio does not offer a free plan. However, Reddit discussions from 2025 reference a free chatbot with basic automations, which may reflect an older offering or a limited free trial. You should verify current free tier availability directly on Tidio's pricing page before purchasing.

06 What is Tidio used for in small businesses?

Tidio is primarily used for AI-powered customer service chatbots and live chat on websites. Small businesses use it to handle FAQs, capture leads, guide product selection, take orders, and provide 24/7 support without a large human team. The Lyro AI Agent plan ($32.50/month) adds conversational AI capabilities, while the Flows plan ($24.17/month) supports automation workflows.

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