iContact vs Moosend Pricing (2026)

iContact vs Moosend

Email Marketing pricing comparison · 2026

iContact pricing ranges from $9–$16/month, while Moosend ranges from $0–$0/month. Moosend is typically 100% more affordable, though your actual cost depends on tier and team size.

Email Marketing

iContact

$9–$16
/month
3 plans
Full pricing breakdown →
VS
Email Marketing

Moosend

$0–$0
/month
4 plans · Free tier
Full pricing breakdown →

iContact and Moosend both operate in the email marketing category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan iContact Moosend
Standard $9 /user/month Free /
Premium $16 /user/month Custom
Custom Custom Custom
Enterprise Custom

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

iContact

5 scenarios
$9/user
Solo Freelancer (1 user, 500 contacts)
/month
$27/month (3 × $9/user/month)
Small Marketing Team (3 users on Standard)
$80/month (5 × $16/user/month)
Growing Business (5 users on Premium)
See all 5 scenarios →

Moosend

3 scenarios
$0
Small Business (Free Trial Evaluation)
during trial period (Pro requires custom quote post-trial)
Custom quote required (contact Moosend sales)
Growing E-commerce (Pro Plan)
Custom quote required (contact Moosend sales)
Mid-Size Company (Moosend+)

Market Intelligence

iContact

Median annual cost
$780
Average negotiated discount
15%
0

Moosend

Median annual cost
$500
Based on
44 deals

What Users Say

iContact

Trustpilot
1.1/5 (8)
Top complaints
  • Unauthorized auto-renewal charges without notice
  • Poor refund policy and customer service
  • Platform security concerns and technical issues

Moosend

Trustpilot
2.1/5 (23)
Top complaints
  • Auto-renewal without notice and refusal to refund
  • Cancellation requests not processed properly
  • Immediate charges despite free trial advertising

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

iContact 7 hidden costs

medium
Limited Support Hours 5-10% of license costs
low
No Gmail Import Capability $50-$200 one-time migration cost
low
Google Analytics Integration Requires Request $0-$100 setup delay cost
low
Limited Image Storage 5-10% of license costs
medium
No Weekend Support $0
See all iContact hidden costs →

Moosend 4 hidden costs

medium
Unexpected Upgrade Charges $24-$34
low
Email List Cleaning Required $10
high
Immediate Upgrade Charges Without Trial $24
low
Limited Customer Support on Free Plan Time delays only
See all Moosend hidden costs →

Contract Terms

Term iContact Moosend
Auto-renewal Yes Yes
Cancellation Must cancel before renewal period - no advance notice provided Not clearly disclosed - users report cancellations not processing
Minimum commitment 1 year (for annual plans) Annual billing available but not required