Crazy Egg vs FullStory Pricing (2026)

Crazy Egg vs FullStory

Session Replay & Heatmaps pricing comparison · 2026

Crazy Egg pricing ranges from $0–$599/month, while FullStory ranges from $0–$0/month. FullStory is typically 100% more affordable, though your actual cost depends on tier and team size.

Session Replay & Heatmaps

Crazy Egg

$0–$599
/month
5 plans · Free tier
Full pricing breakdown →
VS
Session Replay & Heatmaps

FullStory

$0–$0
/month
4 plans · Free tier
Full pricing breakdown →

Crazy Egg and FullStory both operate in the session replay & heatmaps category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Crazy Egg FullStory
Free Free / Free /
Starter $29 / Custom
Plus $99 / Custom
Pro $249 / Custom
Enterprise $599 /

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Crazy Egg

3 scenarios
$348/year
Solo Marketer (Starter Plan)
$1,188/year
Growing Team (Plus Plan)
$2,988/year
Mid-Size Business (Pro Plan)

FullStory

3 scenarios
$15,000
Seed-stage startup (10-person team, moderate traffic)
$20,000 Year 1 (negotiated 20-30% off list with budget constraints + multi-year commitment)
$27,500 Year 1 (median market rate per Vendr data for 411 purchases)
Mid-market SaaS (50-100 employees, growing traffic)
$80,000
Enterprise deployment (500+ employees, high-volume)
$120,000 Year 1 ($70,000-$100,000 license + $10,000-$20,000 implementation)

Market Intelligence

Crazy Egg

Median annual cost
$1,000
Based on
454 deals

FullStory

Median annual cost
$27,500
Average negotiated discount
19%
Based on
411 deals

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Crazy Egg 4 hidden costs

critical
Default Annual Billing Trap $348-$7,188
high
No Refund on Annual Subscriptions 100% of annual cost
medium
Heatmap Report Caps 10-30% of license costs
medium
Session Recording Limitations 5-15% of license costs
See all Crazy Egg hidden costs →

FullStory 5 hidden costs

high
Session overage charges 20-40% of license costs
medium
Implementation and onboarding fees $5,000-$25,000
high
Annual price escalation (7% uplift) 7% annual increase
medium
Replay retention premium vs analytics retention 15-30% of base license
low
Annual allocation premium 10-20%
See all FullStory hidden costs →

Contract Terms

Term Crazy Egg FullStory
Auto-renewal Yes Yes
Cancellation Must cancel before 30-day trial ends to avoid charge 90 days before renewal
Minimum commitment Annual billing required at trial end 1 year
Price escalation 7% annual uplift standard (negotiable). Can be waived or capped at 3-5% with pushback. Standard contract includes automatic year-over-year increases unless explicitly negotiated out.
Can downgrade No Yes