Whereby vs Around Pricing (2026)
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Team size
25 seats

Whereby vs Around

Video Conferencing pricing comparison · 2026

Whereby pricing ranges from $0–$11.99/user/month, while Around uses custom pricing.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
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2 products · Video Conferencing
Side-by-side · live
Whereby
Whereby pricing starts at $0/month for the Free plan, which includes basic video conferenc
verified 9w ago
$550 $600
View pricing →
A
Around
Around offers a free Standard plan at $0/month with unlimited users.
verified 20d ago
$550 $600
View pricing →
Recorded annual contract medians
Whereby median is $50 less than Around · different customer contracts; not a quote
Cheapest $550
Spread 8%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Business
$3.6K/yr
year 1 license · $12/seat
Pricing model unknown
Pricing model unknown
no public list price found
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$550/yr
Vendr · n=207
Median annual
$600/yr
Vendr · n=224
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 22 sourced facts
17 hidden-cost · 2 contract · Vendr median · 2 review platforms
Last verified 2mo ago
Confidence Medium confidence
Sources 10 sourced facts
7 hidden-cost · 1 contract · Vendr median · 1 review platform
Last verified 2w ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
5 documented
  • Unclear subscription status and billing
    $45
    2 sources
  • Free plan time limit differs from marketing claims
    Service interruption after 30 min total use
    1 source
  • Paid plan still shows upgrade prompts
    Workflow disruption
    1 source
  • Support Unresponsiveness Even for High-Spend Paid Accounts
    5-15% of license costs
    4 sources
  • Free Plan 30-Minute Cap Is Total Usage, Not Per Meeting
    $8.99/user/month
    1 source
5 documented
  • Network Bandwidth Upgrades
    $100-$300 per month
    1 source
  • Professional Hardware Investment
    $500-$25,000+
    1 source
  • Installation and Setup Services
    20%-30%
    1 source
  • Training and Ongoing Support
    $100-$300 per month, $500-$1,000 each
    1 source
  • Advanced Feature Licensing
    $4/user/month to $16 per user per month
    1 source
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Whereby
Around
Auto-renewal
Yes
Yes
Cancellation
30, 60, or 90 days, or even longer, such as 365 days or more
Commitment
Annual billing available for Business plan
A minimum quantity of services that must be maintained for the duration of the initial and renewal terms.
Price escalation
No published uplift schedule; no user reports of mid-contract price increases found in sources
5-15%
Can downgrade
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
9.5out of 5 (10)
Trustpilot
1.96out of 5 (24)
Best for
Personal use and small meetings
Watch out
Extremely slow or non-existent customer support (3–7 day response times) even for high-spend paid accounts
G2
4.7out of 5 (183)
Best for
General users
Watch out
Unreliable data outside APAC
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Video Conferencing

Whereby

$0–$11.99
/user/month
3 plans · Free tier
Full pricing breakdown →
VS
Video Conferencing

Around

Custom pricing
/user/month
1 plan · Free tier
Full pricing breakdown →

Whereby and Around both operate in the video conferencing category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Whereby Around
Free Free /user/month Free /user/month
Pro $8.99 /user/month
Business $11.99 /user/month

Market Intelligence

Whereby

Median annual cost
$550
Based on
207 deals

Around

Median annual cost
$600
Based on
224 deals

What Users Say

Whereby

Trustpilot
1.96out of 5 (24)
TrustRadius
9.5out of 10 (10)
Top complaints
  • Extremely slow or non-existent customer support (3–7 day response times) even for high-spend paid accounts
  • Auto-renewal billing continues after apparent cancellation, with cancellation option buried in sub-menus
  • Free plan 30-minute limit is total across all meetings, contradicting per-meeting marketing claims

Around

G2
4.7out of 5 (183)
Top complaints
  • Unreliable data outside APAC
  • Limited data access and credit system issues
  • Migration problems and loss of data

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Whereby 9 hidden costs

medium
Unclear subscription status and billing $45
medium
Free plan time limit differs from marketing claims Service interruption after 30 min total use
low
Paid plan still shows upgrade prompts Workflow disruption
high
Support Unresponsiveness Even for High-Spend Paid Accounts 5-15% of license costs
high
Free Plan 30-Minute Cap Is Total Usage, Not Per Meeting $8.99/user/month
See all Whereby hidden costs →

Around 7 hidden costs

medium
Network Bandwidth Upgrades $100-$300 per month
high
Professional Hardware Investment $500-$25,000+
medium
Installation and Setup Services 20%-30%
medium
Training and Ongoing Support $100-$300 per month, $500-$1,000 each
low
Advanced Feature Licensing $4/user/month to $16 per user per month
See all Around hidden costs →

Contract Terms

Term Whereby Around
Auto-renewal Yes Yes
Cancellation 30, 60, or 90 days, or even longer, such as 365 days or more
Minimum commitment Annual billing available for Business plan A minimum quantity of services that must be maintained for the duration of the initial and renewal terms.
Price escalation No published uplift schedule; no user reports of mid-contract price increases found in sources 5-15%

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