Customer Feedback pricing across 5 tracked products: entry-tier median $0, top-tier median $359. Cheapest: Canny. Most premium: Qualtrics XM. Updated April 2026.
Customer Feedback pricing varies across per-seat, per-usage, and enterprise-quoted tiers. Published list prices on vendor pricing pages form the basis of this benchmark; negotiated deals typically land 15-40% below list for teams over 20 seats.
Entry-tier median is $0, top-tier median $359. Negotiated enterprise deals typically land 15-40% below list.
| Product | Entry | Median | Top | Unit |
|---|---|---|---|---|
| Canny | $0 | $219 | $359 | month |
| Medallia | $0 | $0 | $0 | month |
| Productboard | $0 | $47 | $75 | month |
| Qualtrics XM | $125 | $271 | $417 | month |
| UserVoice | $999 | $1,499 | $2,000 | month |
Low is the entry-tier price (often a free or starter plan). Median is the middle price across published tiers. High is the top published tier — enterprise contracts with negotiated discounts usually land 15-40% below the published high.
Across 5 tracked products, the entry-tier median is $0 and the top-tier median is $359. Individual products vary significantly — see the per-product table above.
Canny has the lowest entry-tier price in our tracked set.
Qualtrics XM has the highest top-tier list price among tracked products.
Prices are sourced from vendor pricing pages and automatically re-checked. Any tier marked 'custom' has no public list price; negotiated deals aren't shown here.