Price checkMonthly
FreeFreeBasic$19/moStarter$39/mo
See all 6 plans
Quick Answer
Last verified:
Medium confidence

SurveySparrow costs Free to $249 per month as of April 2026, with 6 plans available including a free tier. Plans: Free (free), Basic at $19/month, Starter at $39/month, Business at $79/month, and Professional at $249/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

SurveySparrow offers 6 pricing tiers: Free, Basic, Starter, Business, Professional, Enterprise. A free plan is available. Paid plans include Basic at $19/undefined, Starter at $39/undefined, Business at $79/undefined.

Compared to other survey software software, SurveySparrow is positioned at the mid-market price point.

  • Median contract: $948/yr from 0 purchases
    • 0
  • 4 documented hidden costs beyond list price
  • Contracts auto-renew — 30 days written notice required
Last verified: | Sources: 3 pricing pages and reviews

How much does SurveySparrow cost?

SurveySparrow offers 6 pricing plans, starting with a free tier and scaling to custom enterprise pricing. Plans include Free (free), Basic at $19/month, Starter at $39/month, Business at $79/month, Professional at $249/month, Enterprise (custom pricing).

SurveySparrow Pricing Overview

SurveySparrow has 6 pricing plans, including a free tier. Paid plans range from $0 to $249/month. The Free plan is free. The Basic plan costs $19/month. The Starter plan costs $39/month. The Business plan costs $79/month. The Professional plan costs $249/month. The Enterprise plan requires contacting sales for a custom quote.

SurveySparrow contracts auto-renew, with a Quarterly (no monthly billing option) minimum commitment, requiring 30 days written notice required notice to cancel.

The median SurveySparrow customer pays $948/year.

There are at least 4 documented hidden costs beyond SurveySparrow's list price, including implementation, training, and add-on fees.

This pricing was last verified in March 31, 2026 from 3 independent sources.

See SurveySparrow Plans

SurveySparrow pricing starts at $19/month for the Basic plan with 5,000 responses. For growing teams, the Starter plan is $39/month, Business is $79/month, and Professional is $249/month. A Free plan is available with 75 responses per quarter and 1 user, plus a 14-day trial of paid features. Enterprise pricing is custom-quoted.

How SurveySparrow Pricing Compares

Compare SurveySparrow pricing against top alternatives in Survey Software.

Google Forms $0-$22/month View pricing → Jotform $0-$129/month View pricing → Qualtrics $1500-$10000/month View pricing →

All SurveySparrow Plans & Pricing

Plan Monthly Annual Best For
Free Free Free —
Basic $19 / $228 /year —
Starter $39 / $468 /year —
Business $79 / $948 /year —
Professional $249 / $2988 /year —
Enterprise Contact Sales Contact Sales —
View all features by plan

Free

  • 75 responses per quarter
  • 1 user
  • 3 active classic surveys
  • 1 active CX survey
  • Email surveys
  • 5+ basic integrations
  • 24x5 email support

Basic

  • 2,500 responses per year
  • 1 user
  • Send surveys via email
  • Display and skip logic
  • Email notifications
  • 5+ integrations including Slack
  • Google Sheets integration

Starter

  • 15,000 responses per year
  • 1 user
  • 20,000 contacts
  • Email embedding
  • Survey translation
  • Post-completion redirect
  • 10+ integrations including HubSpot and Mailchimp

Business

  • 50,000 responses per year
  • 3 users
  • 200,000 contacts
  • Custom branding
  • Advanced question types
  • Workflows and webhooks
  • Location tracking
  • 12+ integrations including Zendesk
  • 24x5 chat support

Professional

  • 100,000 responses per year
  • 5 users
  • Auto-translate to 130+ languages
  • HIPAA compliance
  • Advanced analytics
  • Custom dashboards
  • Key driver analysis

Enterprise

  • Custom response limits
  • Unlimited users
  • CSS customization
  • Auto-translation to 130+ languages
  • Custom dashboards
  • Key driver analysis
  • HIPAA compliance
  • 25+ integrations including PowerBI
  • Dedicated account manager
Get Started with SurveySparrow

Compare SurveySparrow vs Alternatives

Before committing to SurveySparrow, compare pricing with these 3 alternatives in the same category.

VSGoogle Forms
Free

Basic use

Compare pricing
VSJotform
Free

Getting started with forms

Compare pricing
VSQualtrics
From $1500/month

Research teams starting with surveys

Compare pricing

All SurveySparrow alternatives & migration guides

What Companies Actually Pay for SurveySparrow

The median SurveySparrow buyer pays $948/year based on 0 verified purchase transactions.

What companies actually pay $948/yr Median across 0 purchases
0
Review scores
TrustRadius 9/10 (12)
Top pricing complaints
Limited integrations and features on lower-priced tiersReporting and data export limitationsIncorrect visualization of rating scale results (vertical bars instead of horizontal)
Source: Vendr buyer database — median calculated from 0 real purchase transactions. Savings figure reflects negotiated discounts reported by buyers.

SurveySparrow Year 1 Total Cost by Company Size

Real deployment costs including licenses, implementation, training, and admin — not just the sticker price.

Solo Consultant (Basic) $228 Year 1 total

A freelancer or solo consultant collecting customer feedback and post-project surveys with the Basic plan

Small Team of 3 (Business) $948 Year 1 total

A small CX team running customer satisfaction, NPS, and employee engagement surveys with custom branding and advanced logic

Mid-Size Organization (Professional) $2,988 Year 1 total

A research or HR team running high-volume surveys across 130+ languages with HIPAA compliance, advanced analytics, and custom dashboards

Calculated from Basic plan annual pricing

How SurveySparrow Pricing Compares

Software Starting Price Top Price
SurveySparrow Free $249/month
Google Forms Free $22/month
Jotform Free $129/month
Qualtrics $1500/month $10000/month
SurveyMonkey Free $92/month
Typeform Free $349/month

Detailed pricing comparisons:

Browse all Survey Software pricing →

4 SurveySparrow Hidden Costs Beyond the List Price

Beyond the listed price, SurveySparrow has at least 4 documented hidden costs that can significantly increase total cost of ownership.

Watch for 4 hidden costs
  • Integration limitations on lower tiers $20-$230/month
    medium 1 source
    Reddit "Mailchimp integration not available on SurveySparrow unless you upgrade to a higher pricing tier."
  • Custom CSS requires Premium plan upgrade $60-$230/month
    low 1 source
    TrustRadius "Add custom CSS for Premium plan."
  • Advanced reporting and export limitations $20-$230/month
    medium 2 sources
    Reddit "Inability to generate a sharable, simple summary report (unless you upgrade)."
    TrustRadius "Exported reports do not show answers to custom text answers, and you can only read them online."
  • Limited features and design options in entry tiers $20-$230/month
    medium 1 source
    TrustRadius "There are limits as far as features and design options, and it would be nice to have more customization options."
    TrustRadius "Needs more template options for specific use cases."
Tip

Ask your SurveySparrow sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 4 independent sources
Reddit User discussions TrustRadius Enterprise reviews official Vendr Verified buyer transactions
Key claims include inline source attribution. Data verified against multiple independent sources. 13 source citations total.

SurveySparrow Contract Terms

SurveySparrow contracts auto-renew. Changes require 30 days written notice required. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice 30 days written notice required
Minimum Commitment Quarterly (no monthly billing option)
Mid-Term Downgrade Allowed
Payment Terms Credit card required; quarterly or annual upfront
Price Escalation Annual subscriptions auto-renew with a 7% price increase on the previous year's fee
Note

Can downgrade at renewal; features revert to lower plan limits immediately

Based on 3 verified sources

How to Negotiate SurveySparrow Pricing

SurveySparrow contracts are negotiable. These 3 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 3 tactics
Commit to annual billing over quarterly high success

SurveySparrow offers quarterly and annual billing but no monthly option. Annual billing can save up to 40% compared to quarterly rates. For example, the Basic plan is $19/month billed annually versus $39/month billed quarterly.

SurveySparrow pricing page shows up to 40% savings on annual plans vs quarterly billing
Use SaaS purchasing platforms for pre-negotiated rates medium success

Third-party SaaS marketplaces like NachoNacho offer 25% off SurveySparrow subscriptions, and Spendbase advertises up to 15% savings. These platforms have pre-negotiated discounts you can access without direct negotiation.

NachoNacho marketplace listing offers 25% discount on SurveySparrow; Spendbase offers up to 15% off
Negotiate multi-year commitments for enterprise pricing medium success

SurveySparrow's Enterprise plan is custom-quoted through sales. Committing to a 2-3 year contract gives leverage to negotiate lower per-user rates and waive the 7% annual price escalation clause that applies to standard renewals.

Vendr buyer guide confirms multi-year commitment discounts are available; standard renewals include 7% annual escalation per Terms of Service
High success Medium Low / difficult

Full negotiation guide →

SurveySparrow Pricing FAQ

01 What integrations does SurveySparrow offer?

SurveySparrow offers various integrations including Zapier and email distribution options. However, certain integrations like Mailchimp are only available on higher-tier plans and require upgrading from the Basic plan. Users report that the Free and Basic tiers have limited integration options.

02 How does SurveySparrow compare to SurveyMonkey and Qualtrics?

SurveySparrow is positioned as a more affordable alternative to both SurveyMonkey and Qualtrics, starting at $19/month for the Basic plan. Users describe it as having a 'digestible price point' compared to Qualtrics, and offering better value than SurveyMonkey after recent price increases. The platform is praised for its mobile-first, conversational survey format and intuitive interface, though it may have fewer advanced features than Qualtrics.

03 Can I customize my survey branding?

Yes, SurveySparrow allows you to add your company logo and customize survey branding. However, advanced customization like adding custom CSS requires upgrading to a Premium plan (Business at $79/month or Professional at $249/month). Basic branding and logo options are available on lower tiers.

04 What export and reporting options are available?

SurveySparrow provides data export capabilities, but there are limitations on lower-tier plans. Exported reports may not include answers to custom text fields, which can only be viewed online. The ability to generate sharable summary reports requires upgrading to higher-priced plans. Full reporting and analytics features are more robust on Professional and Enterprise tiers.

05 Is there a free plan?

Yes, SurveySparrow offers a free plan with 75 responses per quarter, 1 user, 3 active classic surveys, and 1 active CX survey. There's also a 14-day free trial of paid features with no credit card required. The free plan is suitable for basic survey needs, but you'll need to upgrade to the Basic plan at $19/month for 5,000 responses and additional features.

Is this pricing incorrect? — we verify and update within 24 hours.