Quick Answer
Last verified:
Estimate

Mouseflow costs Free to Free per month as of November 2026, with 2 plans available including a free tier. Plan: Free (free). Custom pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Mouseflow offers 2 pricing tiers: Free, Enterprise. The Enterprise plan is large organizations requiring customized solutions.

Last verified:
Know Before You Buy — Try Mouseflow Free

Mouseflow has a free plan; paid plans are priced by quote, but hidden costs like implementation and support still add to the total as of November 2026. Key hidden costs: onboarding fees, api access premium, mid-contract price increases. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Onboarding Fees

medium implementation

Mouseflow charges onboarding fees for new implementations. These fees are negotiable, with some buyers successfully negotiating 50% discounts on onboarding costs.

vendr · 2026-02-16

We were able to negotiate 50% off onboarding.

2

API Access Premium

low addon

API access is only included in Enterprise pricing plans. Competitors like Hotjar charge separately for API access, making this a cost consideration when comparing solutions.

reddit · 2023-03-23

We choose MF since it included API access in the Enterprise pricing model whereas Hotjar was an additional charge.

3

Mid-Contract Price Increases

high compliance

Users report that Mouseflow has raised rates during existing contracts without adequate refund policies when customers are dissatisfied with the increase.

reddit · 2023-03-22

We were on Mouseflow but they raised their rates (and weren't great about a refund after the rates went up) and so we're looking for other options.

Frequently Asked Questions

01 What hidden costs should I budget for with Mouseflow?

Beyond the license fee, budget for: Onboarding Fees (5-10% of license costs); API Access Premium ($500-$2,000); Mid-Contract Price Increases (10-20% of license costs). Exact totals depend on your deployment size and negotiated terms.

02 Does Mouseflow charge for implementation?

Mouseflow implementation is not included in the license cost. Mouseflow charges onboarding fees for new implementations. These fees are negotiable, with some buyers successfully negotiating 50% discounts on onboarding costs. Estimated impact: 5-10% of license costs.

03 How much does Mouseflow support cost?

Premium support pricing for Mouseflow depends on your tier and contract terms. See the sourced cost breakdown above for any verified figures we have.

04 Are there overage or storage costs with Mouseflow?

Overage and storage policies for Mouseflow depend on tier limits. Check the sourced cost breakdown above for verified data.

05 What add-ons cost extra with Mouseflow?

Add-on pricing for Mouseflow varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Now You Know the Real Cost — Try Mouseflow Free

Check current Mouseflow pricing

Prices and terms change; verify against the live pricing page.

See Mouseflow Pricing