Quick Answer
Last verified:

Reputation.com pricing varies by team size and features, ranging from $80 to $150 per month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training

Reputation.com offers 4 pricing tiers: Rep Core + Surveys, Reduced Survey Plan, No Survey Plan, Enterprise. The Reduced Survey Plan plan is businesses that need full reputation management features but with limited survey needs to reduce costs.

Compared to other review management software, Reputation.com is positioned at the mid-market price point.

Last verified: February 2026 | Sources: 9 pricing pages and reviews
Reputation.com (now branded as Reputation) is an enterprise-grade reputation management platform that helps multi-location businesses monitor, manage, and improve their online reputation across review sites, social media, and search engines. The platform combines review management, social listening, business listings, surveys, and competitive intelligence in a comprehensive solution designed for large franchises, healthcare systems, automotive groups, and hospitality chains. Unlike smaller competitors, Reputation.com focuses on enterprise clients with hundreds or thousands of locations. Pricing is custom and not publicly disclosed, but industry data suggests entry-level plans for small businesses start around $131-$248/month, while enterprise implementations can cost $50,000+ annually.

All Reputation.com Plans & Pricing

Plan Monthly Annual Best For
Rep Core + Surveys locations: Pricing based on location countsurveys: 6 custom survey templates Contact Contact Multi-location businesses that need comprehensive reputation management with customer survey capabilities across all locations
Reduced Survey Plan surveys: 1 custom survey template onlylocations: Pricing varies by location count Contact Contact Businesses that need full reputation management features but with limited survey needs to reduce costs
No Survey Plan surveys: No survey functionalitylocations: Pricing varies by location count Contact Contact Businesses focused solely on review and social media management without customer survey needs
Enterprise locations: Custom pricing for high location countscustomization: Unlimited customization Contact Contact Large enterprises and franchises with 100+ locations requiring advanced features, custom integrations, compliance, and dedicated support
View all features by plan

Rep Core + Surveys

  • Multi-location review monitoring and management
  • Automated review request campaigns
  • Review response management (with AI suggestions)
  • Business listings management across 60+ directories
  • 6 custom survey templates
  • Social media monitoring and publishing
  • Competitive benchmarking
  • Multi-location dashboard
  • Mobile app for on-the-go management
  • Basic reporting and analytics
  • Integration with Google Business Profile and major review sites
  • Email and phone support

Reduced Survey Plan

  • All Rep Core features
  • 1 custom survey template (reduced from 6)
  • Review monitoring and management
  • Business listings management
  • Social media monitoring
  • Competitive intelligence
  • Multi-location dashboard
  • Basic analytics and reporting
  • Mobile app access
  • Email and phone support

No Survey Plan

  • All Rep Core features without surveys
  • Review monitoring and management
  • Review response automation
  • Business listings management
  • Social media monitoring and publishing
  • Competitive benchmarking
  • Multi-location dashboard
  • Analytics and reporting
  • Mobile app access
  • Integration with major review sites
  • Email and phone support

Enterprise

  • All platform features with unlimited surveys
  • Advanced AI-powered insights and automation
  • Custom integrations and API access
  • Advanced competitive intelligence
  • Executive dashboards and reporting
  • White-label capabilities
  • Multi-brand management
  • Advanced security features (SSO, SAML)
  • Compliance features (SOC 2, GDPR, HIPAA)
  • Dedicated customer success manager
  • 24/7 premium support
  • Custom onboarding and training programs
  • Data migration services
  • Custom SLAs and uptime guarantees
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Hidden Costs to Budget For

Watch for 10 hidden costs
  • No transparent pricing published - all quotes require sales conversations
  • Implementation fees reportedly start at $5,000 for small businesses and can exceed $50,000 for large enterprises
  • Per-location pricing model means costs scale with business size
  • Training and onboarding costs for location managers and staff
  • Data migration services from existing systems
  • Premium integrations may require additional fees
  • Advanced features like AI automation may be add-ons on lower tiers
  • Annual contracts are standard with limited flexibility
  • Industry reports suggest mid-tier reputation management averages $248/month, but enterprise can be $400+/month per location
  • Custom development for integrations and specialized features
Tip

Ask your Reputation.com sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Frequently Asked Questions

01 How much does Reputation.com cost?

Pricing varies by plan. Check the official pricing page for current rates.

02 Does Reputation.com have a free tier?

Check the pricing section above for free tier availability.

03 What are the main features of Reputation.com?

Key features include the items listed in the pricing tiers above.

04 Is Reputation.com worth the price?

Value depends on your specific needs and use case. Compare features across plans.