Price checkMonthly
Rep Core + SurveysCustomReduced Survey PlanCustomNo Survey PlanCustom
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Quick Answer
Last verified:
High confidence

Reputation.com costs $80 to $150 per month as of March 2026, with 4 plans available. The median contract is $14,000/year based on 5 verified purchases.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Reputation.com offers 4 pricing tiers: Rep Core + Surveys, Reduced Survey Plan, No Survey Plan, Enterprise. The Reduced Survey Plan plan is businesses that need full reputation management features but with limited survey needs to reduce costs.

Compared to other review management software, Reputation.com is positioned at the mid-market price point.

  • Median contract: $14,000/yr from 5 purchases
    • 0
  • 2 documented hidden costs beyond list price
  • Contracts auto-renew
Last verified: | Sources: 9 pricing pages and reviews

How much does Reputation.com cost?

Reputation.com pricing starts at $80/month across 4 plans, with enterprise pricing available on request. Plans include Rep Core + Surveys (custom pricing), Reduced Survey Plan (custom pricing), No Survey Plan (custom pricing), Enterprise (custom pricing).

Reputation.com Pricing Overview

Reputation.com has 4 pricing plans ranging from $80 to $150/month. The Rep Core + Surveys plan requires contacting sales for a custom quote and is designed for multi-location businesses that need comprehensive reputation management with customer survey capabilities across all locations. The Reduced Survey Plan plan requires contacting sales for a custom quote and is designed for businesses that need full reputation management features but with limited survey needs to reduce costs. The No Survey Plan plan requires contacting sales for a custom quote and is designed for businesses focused solely on review and social media management without customer survey needs. The Enterprise plan requires contacting sales for a custom quote and is designed for large enterprises and franchises with 100+ locations requiring advanced features, custom integrations, compliance, and dedicated support.

Reputation.com contracts auto-renew, with a 1 year minimum commitment.

The median Reputation.com customer pays $14,000/year based on 5 verified purchases.

There are at least 2 documented hidden costs beyond Reputation.com's list price, including implementation, training, and add-on fees.

This pricing was last verified in February 4, 2026 from 9 independent sources.

Visit Reputation.com Pricing
Reputation.com (now branded as Reputation) is an enterprise-grade reputation management platform that helps multi-location businesses monitor, manage, and improve their online reputation across review sites, social media, and search engines. The platform combines review management, social listening, business listings, surveys, and competitive intelligence in a comprehensive solution designed for large franchises, healthcare systems, automotive groups, and hospitality chains. Unlike smaller competitors, Reputation.com focuses on enterprise clients with hundreds or thousands of locations. Pricing is custom and not publicly disclosed, but industry data suggests entry-level plans for small businesses start around $131-$248/month, while enterprise implementations can cost $50,000+ annually.

How Reputation.com Pricing Compares

Compare Reputation.com pricing against top alternatives in Review Management.

Birdeye $299-$449/user/mo View pricing → G2 $299.0-$1000.0/user/mo View pricing → Podium $399-$599/user/mo View pricing →

All Reputation.com Plans & Pricing

Plan Monthly Annual Best For
Rep Core + Surveys locations: Pricing based on location countsurveys: 6 custom survey templates Contact Sales Contact Sales Multi-location businesses that need comprehensive reputation management with customer survey capabilities across all locations
Reduced Survey Plan surveys: 1 custom survey template onlylocations: Pricing varies by location count Contact Sales Contact Sales Businesses that need full reputation management features but with limited survey needs to reduce costs
No Survey Plan surveys: No survey functionalitylocations: Pricing varies by location count Contact Sales Contact Sales Businesses focused solely on review and social media management without customer survey needs
Enterprise locations: Custom pricing for high location countscustomization: Unlimited customization Contact Sales Contact Sales Large enterprises and franchises with 100+ locations requiring advanced features, custom integrations, compliance, and dedicated support
View all features by plan

Rep Core + Surveys

  • Multi-location review monitoring and management
  • Automated review request campaigns
  • Review response management (with AI suggestions)
  • Business listings management across 60+ directories
  • 6 custom survey templates
  • Social media monitoring and publishing
  • Competitive benchmarking
  • Multi-location dashboard
  • Mobile app for on-the-go management
  • Basic reporting and analytics
  • Integration with Google Business Profile and major review sites
  • Email and phone support

Reduced Survey Plan

  • All Rep Core features
  • 1 custom survey template (reduced from 6)
  • Review monitoring and management
  • Business listings management
  • Social media monitoring
  • Competitive intelligence
  • Multi-location dashboard
  • Basic analytics and reporting
  • Mobile app access
  • Email and phone support

No Survey Plan

  • All Rep Core features without surveys
  • Review monitoring and management
  • Review response automation
  • Business listings management
  • Social media monitoring and publishing
  • Competitive benchmarking
  • Multi-location dashboard
  • Analytics and reporting
  • Mobile app access
  • Integration with major review sites
  • Email and phone support

Enterprise

  • All platform features with unlimited surveys
  • Advanced AI-powered insights and automation
  • Custom integrations and API access
  • Advanced competitive intelligence
  • Executive dashboards and reporting
  • White-label capabilities
  • Multi-brand management
  • Advanced security features (SSO, SAML)
  • Compliance features (SOC 2, GDPR, HIPAA)
  • Dedicated customer success manager
  • 24/7 premium support
  • Custom onboarding and training programs
  • Data migration services
  • Custom SLAs and uptime guarantees
See Reputation.com Plans & Sign Up

Compare Reputation.com vs Alternatives

Before committing to Reputation.com, compare pricing with these 3 alternatives in the same category.

VSBirdeye
From $299/user/mo

Small businesses with 1-3 locations needing basic review management

Compare pricing
VSG2
From $299.0/user/mo

Early-stage startups or companies exploring G2 that want a basic presence but aren't ready to invest in paid review collection

Compare pricing
VSPodium
From $399/user/mo

Small businesses starting with review and messaging

Compare pricing

All Reputation.com alternatives & migration guides

What Companies Actually Pay for Reputation.com

The median Reputation.com buyer pays $14,000/year based on 5 verified purchase transactions.

What companies actually pay $14,000/yr Median across 5 purchases
0
Review scores
TrustRadius 8.4/10 (5)
Trustpilot 1.5/5 (24)
Top pricing complaints
Scoring algorithm heavily penalizes negative reviews (reported 27 5-stars needed to overcome one 1-star)Poor customer service and unresponsive account managementFrequent technical glitches and integration issuesDishonest sales practices and unmet promises
Source: Vendr buyer database — median calculated from 5 real purchase transactions. Savings figure reflects negotiated discounts reported by buyers.
Visit Reputation.com Pricing

How Reputation.com Pricing Compares

Software Starting Price Top Price
Reputation.com $80/month $150/month
Birdeye $299/month $449/month
G2 $299/month $1000/month
Podium $399/month $599/month
Trustpilot $299/month $1099/month

Browse all Review Management pricing →

2 Reputation.com Hidden Costs Beyond the List Price

Beyond the listed price, Reputation.com has at least 2 documented hidden costs that can significantly increase total cost of ownership.

Watch for 2 hidden costs
  • Integration Setup and Maintenance Issues 10-20% of license costs
    high 2 sources
    Trustpilot "We have been battling with Reputation.com to setup a survey system for our communities for over 6 months and still do not have any resolve."
    Trustpilot "I am thoroughly disappointed with the Reputation customer services and integration team. Despite the system's great reporting features, the constant issues with integrations have overshadowed any positives."
  • Platform Reliability Issues 5-10% of license costs
    medium 2 sources
    TrustRadius "Almost Daily glitches. Functions that are displayed do not function properly such as filtering. Lack of weekend support. No proactive approach when there are issues."
    Trustpilot "It's hard to manage your reputation score with incomplete data coming from its platform."
Tip

Ask your Reputation.com sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
Trustpilot Consumer reviews TrustRadius Enterprise reviews Vendr Verified buyer transactions
Key claims include inline source attribution. Data verified against multiple independent sources. 6 source citations total.

Reputation.com Contract Terms

Reputation.com contracts auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Minimum Commitment 1 year
Mid-Term Downgrade Not allowed
Based on 1 verified source

Reputation.com Pricing FAQ

01 How much does Reputation.com cost?

Pricing varies by plan. Check the official pricing page for current rates.

02 Does Reputation.com have a free tier?

Check the pricing section above for free tier availability.

03 What are the main features of Reputation.com?

Key features include the items listed in the pricing tiers above.

04 Is Reputation.com worth the price?

Value depends on your specific needs and use case. Compare features across plans.

05 How does the Reputation Score algorithm work?

Multiple users report that the scoring algorithm is heavily weighted toward negative reviews. One user stated it takes 27 5-star reviews to overcome a single 1-star review, and the score tends to decline daily unless new positive reviews are continuously added.

06 What integrations does Reputation.com support?

Reputation.com integrates with Google, Facebook, and proprietary survey systems. However, Yelp integration is not available due to Yelp restrictions. Multiple users report ongoing integration setup issues that can persist for 6+ months.

Is this pricing incorrect? — we verify and update within 24 hours.