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Smartsheet costs $7 to $100 per user/month as of March 2026, with 3 plans available. Plans: Pro at $9/user/month, and Business at $32/user/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Smartsheet offers 3 pricing tiers: Pro, Business, Enterprise. Paid plans include Pro at $9/user/month, Business at $32/user/month. The Business plan is growing teams.

Compared to other project management software, Smartsheet is positioned at the budget-friendly price point.

  • Median contract: $384/yr from 0 purchases
  • Average negotiated discount: 94%
  • 7 documented hidden costs beyond list price
  • Contracts auto-renew — 30 days before renewal for customers; 45 days notice from Smartsheet for price increases

How much does Smartsheet cost?

Smartsheet pricing starts at $7/user/month across 3 plans, with enterprise pricing available on request. Plans include Pro at $9/user/month, Business at $32/user/month, Enterprise (custom pricing).

Smartsheet Pricing Overview

Smartsheet has 3 pricing plans ranging from $7 to $100/user/month. The Pro plan costs $9/user/month, best for small teams. The Business plan costs $32/user/month, best for growing teams. The Enterprise plan requires contacting sales for a custom quote and is designed for large organizations.

Smartsheet contracts auto-renew.

The median Smartsheet customer pays $384/year, with an average 94% discount available through negotiation.

There are at least 7 documented hidden costs beyond Smartsheet's list price, including implementation, training, and add-on fees.

This pricing was last verified in January 23, 2026 from 5 independent sources.

Smartsheet is a collaborative work management platform that combines the familiarity of spreadsheets with powerful project management, automation, and reporting capabilities. It is particularly popular in industries requiring structured workflows and enterprise-level governance.

Smartsheet pricing starts at $7/user/month (annual) for Pro, $25/user/month for Business, with Enterprise pricing available on request. Premium add-ons like Resource Management and Dynamic View cost extra.

How Smartsheet Pricing Compares

Compare Smartsheet pricing against top alternatives in Project Management.

All Smartsheet Plans & Pricing

Plan Monthly Annual Best For
Pro Users: 1-10 $9 /user/month $7 /user/yearSave 22% Small teams
Business Users: 3+ minimum $32 /user/month $25 /user/yearSave 22% Growing teams
Enterprise Users: 10+ minimum Contact Sales Contact Sales Large organizations
View all features by plan

Pro

  • Unlimited sheets
  • 250 automations/month
  • 20 GB storage

Business

  • Unlimited automations
  • 1 TB storage
  • API access

Enterprise

  • AI features
  • SSO
  • Unlimited storage

Compare Smartsheet vs Alternatives

Before committing to Smartsheet, compare pricing with these 3 alternatives in the same category.

All Smartsheet alternatives & migration guides

What Companies Actually Pay for Smartsheet

The median Smartsheet buyer pays $384/year based on 0 verified purchase transactions, with an average 94% savings through negotiation.

What companies actually pay $384/yr Median across 0 purchases
94% avg. savings
with negotiation
Review scores
TrustRadius 8.4/10 (938)
Top pricing complaints
New pricing model forcing free collaborators to paid licenses (2024-2025)Private equity acquisition leading to aggressive price increasesHidden costs for essential features like SSO, Data Shuttle, Dynamic ViewMinimum license requirements (3 for Business plan)
Source: Vendr buyer database — median calculated from 0 real purchase transactions. Savings figure reflects negotiated discounts reported by buyers.

Smartsheet Year 1 Total Cost by Company Size

Real deployment costs including licenses, implementation, training, and admin — not just the sticker price.

Starter Setup $9 Year 1 total

A small business getting started with Smartsheet on the Pro plan

Growing Business $32 Year 1 total

A mid-size business using Smartsheet on the Business plan

Enterprise (100+ users) Custom pricing — typically negotiated annually, contact sales for quote Year 1 total

A large enterprise deploying Smartsheet across the organization

Small Team (5 Users) - Pro Plan $420 Year 1 total
$7/user/month × 5 users × 12 months
Total $420

5 users on Pro plan with annual billing, basic project management and collaboration

Mid-Size Team (25 Users) - Business Plan $7,500 Year 1 total
$25/user/month × 25 users × 12 months
Total $7,500

25 users on Business plan with standard support, project management, reporting, and dashboards. No premium apps.

Enterprise Team (100 Users) with Premium Apps $45,000 Year 1 total
custom Enterprise pricing ~$30-40/user/month
Advance bundle $15,000
Total $45,000

100 users on Enterprise plan with SAML SSO, premium support, Control Center, and Smartsheet Advance bundle

How Smartsheet Pricing Compares

Software Starting Price Top Price
Smartsheet $7/user/month $100/user/month
Airtable Free $45/user/month
Asana Free $30.49/user/month
Basecamp Free $349/user/month
ClickUp Free $12/user/month
Coda Free $36/maker/month

Detailed pricing comparisons:

7 Smartsheet Hidden Costs Beyond the List Price

Beyond the listed price, Smartsheet has at least 7 documented hidden costs that can significantly increase total cost of ownership.

Watch for 7 hidden costs
  • Provisional Member Auto-Conversion $25/user/month
    critical 3 sources
    Reddit "The new subscription model will likely force our company to drop Smartsheet within the next 2 years. We estimated the number of users who, based on how they use Smartsheet now, will need a paid license."
    Reddit "80% of their users are currently unpaid collaborators and from what I gather, they are about to start charging"
  • Premium Apps (Data Shuttle, Dynamic View) $240-$15,000
    high 3 sources
    Reddit "Dynamic View now starts at $600/year per view (also on true-up though) www.smartsheet.com/pricing"
    Reddit "Hello!This lead is coming my way for a potential interest in Dynamic View.I am sharing with you pricing as of now ($15k) for a Bundle plan called Smartsheet Advance containing that app and many more."
    Reddit "Pricing for Data Shuttle starts at $240/year for 10,000 rows processed"
  • Enterprise SSO/SAML Requirement 200-400% of license costs
    high 1 source
    Reddit "That pricing page is deceptive. Their 'SSO' on that pricing page refers to the OIDC-based SSO options and TOTP. A recent change gutted the capability for business licensees to restrict your users to use one method over the other."
  • Minimum License Requirements $900-$2,280
    medium 1 source
    Reddit "The business plan has always been minimum of 3 licences (and now members), it's not possible to downgrade to less than that, the crm won't let us do it anyway."
  • Resource Management Add-On 10-20% of license costs
    medium 2 sources
    Reddit "I feel their resource management tool is pretty lackluster. IMO there are much better options at the price point they have it set to."
    Reddit "I was annoyed by their newly paid resource management add-on and I don't have the time to build something up by hand."
  • Control Center and Smartsheet Advance $7,000-$15,000
    high 1 source
    Reddit "The pricing has recently increased of because Smartsheet Advance was released. It's now starting at $7,000/year for 30 configs/views."
  • Quarterly True-Up Reconciliation 5-15% of license costs
    medium 2 sources
    Reddit "I was told we will not be invoiced for anything if we do the quarterly reconciliation, which is new but my rep said it would take less than 5 minutes once every 3 months."
    Reddit "If you do run into true up issues, my best advice is to reach out EARLY to discuss. There may be options to help, but if you reach out the day before your true up to say 'sorry we didn't get around to this and we have 10,000 provisional members we..."
Tip

Ask your Smartsheet sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
Reddit User discussions Vendr Verified buyer transactions TrustRadius Enterprise reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 23 source citations total.

Smartsheet Contract Terms

Smartsheet contracts auto-renew. Changes require 30 days before renewal for customers; 45 days notice from Smartsheet for price increases. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice 30 days before renewal for customers; 45 days notice from Smartsheet for price increases
Minimum Commitment 1 year for Business and Enterprise plans; annual contracts required for premium features
Mid-Term Downgrade Allowed
Payment Terms Annual upfront payment required for premium features; monthly option available for Pro plan
Price Escalation No published schedule but users report mid-contract price increases following private equity acquisition. New pricing model forced on all customers in 2024-2025 regardless of existing contract terms.
Note

Must provide 30 days notice before renewal; cannot downgrade below minimum license thresholds (e.g., Business plan requires 3 minimum licenses)

Based on 3 verified sources

How to Negotiate Smartsheet Pricing

Smartsheet contracts are negotiable — buyers save an average of 94% off list price. These 7 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 7 tactics
End-of-Quarter Timing high success

Smartsheet sales reps are heavily incentivized to close deals by quarter-end. Engage with sales 2-3 weeks before quarter-end (March 31, June 30, Sept 30, Dec 31) and let them know you're comparing alternatives. They'll be more willing to offer discounts to hit their quota.

Reddit: 'I'm holding $SMAR (Smartsheet) long term... they beat estimates every earnings and usually see a bump' (2024-06-24); 'What's most likely happening is that it's the end of the quarter and the rep is trying to make a quick buck for a short term win' (2025-01-14)
Minimize Guest/Provisional Users Before True-Up high success

Under the new USM pricing, review your user list 2-4 weeks before each quarterly true-up and downgrade any provisional members who don't need editor access. Change them to viewers or remove them entirely. This prevents surprise charges. Consider restricting who can share sheets to prevent uncontrolled user proliferation.

Reddit: 'Just be sure to establish boundaries in regard to sharing permissions to get yourself ahead of the game for Smartsheet licensing changes. And if they end up completely reverting the change, you're still ahead. People really shouldn't have more permission access than they need for their role.' (2025-04-02)
Request Nonprofit or Education Pricing high success

If you're a 501(c)(3) nonprofit or educational institution, explicitly request nonprofit pricing. Smartsheet offers reduced rates but it's not always advertised. Be prepared to provide documentation. Some users report significant discounts (30-50% off) for verified nonprofits.

Reddit: 'Oh and one follow on- I'm not positive but I think Smartsheet does offer non profits reduced pricing.' (2024-09-23); 'Tech soup = standard deductions. You can often get better discounts by doing thorough vendor selection processes. For example, you can get 50% off Asana (directly or via TechSoup), but smartsheet's pricing model makes it 98% less expensive since editors are completely free.' (2025-02-08)
Threaten to Cancel Due to Pricing Changes medium success

For existing customers facing the new User Subscription Model (USM), have a VP+ level executive email the CEO and President of Product directly (firstname.lastname@smartsheet.com) threatening cancellation. Smartsheet cares deeply about public image and large account retention. Mention you're considering alternatives like Monday, Airtable, or going back to Microsoft tools.

Reddit: 'If you do by chance have a very large account, have a VP+ level exec at your company email the CEO and president of product directly and tell them you're thinking of canceling. Emails are firstname dot last name @smartsheet.com.' (2025-03-02); 'They do, however, VERY MUCH care about their public image, so I would absolutely call out the issues by posting on LinkedIn and tagging the two individuals noted above' (2025-03-02)
Negotiate Through Partners medium success

Work with a Smartsheet partner rather than direct sales. Partners often have more flexibility on pricing and can bundle services (setup, training) at better rates. They may also have access to volume discounts or promotional pricing not available direct.

Reddit: 'I'm a Smartsheet partner so I can give you pricing, I can't share it publicly though you can feel free to message me for info.' (2021-04-30); 'Feel free to reach out through a DM, and I'd be happy to help you with the pricing for Data Shuttle, which now has a much different pricing structure. I'm a Smartsheet Expert and partner.' (2024-10-03)
Downgrade to Pro Plan Manually medium success

If you have fewer than 10 users and don't need advanced features, manually migrate to the Pro plan ($7/user/month annual) instead of Business ($25/user/month). This requires creating a new account and manually moving sheets, but can save 72% on licensing costs. Be aware of Pro plan limitations (5 reports, 1 dashboard).

Reddit: 'The pro plan was created purely to address the lack of real freemium offering and is entirely built to be self-sufficient (reps can't sell it nor partners) and push people onto the business plan as soon as their usage starts going up (with a hefty transition price going from $1080 for 10 members to $2280 with 10 members on business' (2025-01-14)
Request Early Renewal Discount medium success

If your renewal is 2+ months away but you're ready to commit, request an early renewal discount. Sales reps can cancel your existing contract and write a new one with a discount (typically 5-15%) to pull the revenue into the current quarter. This is a win-win if you're confident you'll renew anyway.

Reddit: 'Early renewals is something we can do, whether it's 5 days after your renewal or 5 days before your renewal due date, it's a bit of a convoluted process for us (means cancelling the existing contract, matching to a newly created one with new start dates, ensuring a credit note, getting order forms out etc etc...' (2025-01-14)

Full negotiation guide →

Smartsheet Pricing FAQ

01 How much does Smartsheet cost?

Smartsheet costs $9-32/user/month. Pro is $9/user/month (annual) or $14 monthly. Business is $19-32/user/month. Enterprise pricing is custom.

02 Does Smartsheet have a free plan?

Smartsheet offers a 30-day free trial but no permanent free plan.

03 What hidden costs should I expect?

Premium add-ons like Resource Management, Dynamic View, and Brandfolder cost extra. Connectors and integrations may require higher tiers.

04 Can I negotiate Smartsheet pricing?

Yes, annual billing saves up to 35%, and Enterprise pricing is negotiable for larger teams.

05 Is annual billing cheaper?

Yes, annual billing saves 35% on Pro and about 20% on Business plans.

06 Smartsheet vs Asana: Which is cheaper?

Smartsheet Pro ($9) is cheaper than Asana Starter ($10.99). Both are similar at higher tiers. Smartsheet has more spreadsheet-like features.

07 What is included in Smartsheet Business?

Business includes unlimited sheets, 1TB attachments, resource management basics, advanced reporting, and admin controls.

08 Does Smartsheet offer startup discounts?

Smartsheet offers nonprofit discounts (50% off) and occasional promotions for new customers.

09 What's the difference between Pro and Business plans?

Pro plan ($7/user/month annual) is limited to 10 users maximum and includes 5 reports and 1 dashboard. Business plan ($25/user/month annual) requires minimum 3 licenses, includes unlimited reports and dashboards, and adds features like resource management views and advanced automation. For small teams under 10 users, Pro offers significant savings (72% less per user).

10 What is the new User Subscription Model (USM)?

USM is Smartsheet's new pricing model rolled out in 2024-2025 that charges for every user with editor permissions, eliminating the previous free collaborator model. Any user who makes edits becomes a 'provisional member' and is automatically converted to a paid license. This requires quarterly true-up reconciliation and has led to significant cost increases for existing customers—some reporting costs rising to exceed their ERP expenses.

11 What premium apps cost extra and how much?

Data Shuttle (bulk import/export) starts at $240/year for 10,000 rows. Dynamic View (filtered user views) starts at $600/year per view. Control Center and the Smartsheet Advance bundle (blueprints, advanced automation) start at $7,000-15,000/year for 30 configs. Resource Management is a separate add-on (pricing not public). These were previously much more expensive ($12,700+ for Dynamic View standalone).

12 Does the Business plan include SSO?

Yes and no—this is deceptive. Business plan includes 'SSO' but only OIDC (OpenID Connect) and TOTP, NOT SAML. True SAML-based SSO requires the Enterprise plan. Smartsheet markets both as 'SSO' which has led to customer complaints and the company being listed on the 'SSO Wall of Shame.' If your organization requires SAML for compliance, you must purchase Enterprise.

13 Can I get a discount or negotiate pricing?

Yes. End-of-quarter timing (March/June/Sept/Dec) provides best leverage as sales reps try to hit quota. Larger accounts ($50k+/year) can negotiate 10-20% discounts. Nonprofits can get 30-50% off with documentation. Working through Smartsheet partners may yield better pricing than direct sales. Annual billing saves 22% vs monthly (Pro: $9 monthly vs $7 annual; Business: $32 monthly vs $25 annual).

14 What happens if I exceed my user count mid-contract?

Under the new USM model, if users gain editor permissions, they become 'provisional members' and are auto-added to your account. You'll be charged for them during the next quarterly true-up reconciliation. You cannot refuse payment for these auto-provisioned licenses. To avoid surprise charges, review your user list before each quarterly true-up and downgrade users who don't need editor access.

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