Quick Answer
Last verified:
High confidence

Pixieset costs Free to $50 per mo as of September 2026, with 5 plans available including a free tier. Plans: Free (free), Basic at $10/mo, Plus at $20/mo, Pro at $30/mo, and Ultimate at $50/mo. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Pixieset offers 5 pricing tiers: Free, Basic, Plus, Pro, Ultimate. A free plan is available. Paid plans include Basic at $10/mo, Plus at $20/mo, Pro at $30/mo.

Last verified: | Sources: 1 pricing pages and reviews
Know Before You Buy — Try Pixieset Free

Pixieset lists $0-$50/mo, but hidden costs like implementation and support add to the total as of September 2026. Key hidden costs: commission fees on free plan, storage limits, separate crm tools. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Commission Fees on Free Plan

medium overage

For users on the Free Plan, Pixieset charges a 15% commission fee on all store sales, including digital downloads and print sales, calculated on the order subtotal.

industry

Starting with the Free Plan: Pixieset offers a robust free plan with basic tools, allowing users to "grow into it" and upgrade as their needs expand.

2

Storage Limits

medium overage

The free plan offers a limited 3GB of storage, which photographers may quickly outgrow, necessitating an upgrade to a paid plan for more storage.

industry

Photographers, especially those delivering full wedding galleries, may quickly outgrow this, necessitating an upgrade to a paid plan for more storage.

3

Separate CRM Tools

medium implementation

Users subscribing only to Pixieset's gallery features might need to pay an additional $20-$40 per month for a separate CRM tool for contracts and invoicing.

industry

Need for Separate CRM Tools: Some users note that if they only subscribe to Pixieset's gallery features, they might still need to pay an additional $20-$40 per month for a separate CRM tool for contracts and invoicing, bringing the total monthly cost to potentially $55-$75 for functionalities that some all-in-one platforms offer at a lower price.

4

Third-Party Payment Processing Fees

high implementation

Users are responsible for payment processing fees charged by third-party providers like Stripe (2.9% + $0.30 per transaction) or PayPal (3.49% + $0.49 USD per transaction).

industry

Generally, Stripe charges 2.9% + $0.30 per transaction, and PayPal charges 3.49% + $0.49 USD per transaction, though these can vary by country.

5

Optional Add-ons

low addon

Additional video storage costs $5/month per additional hour, and a Photo Editor add-on costs $12/month, which can be added to paid Client Gallery and Suite plans.

industry

For example, additional video storage costs $5/month per additional hour.

6

Applicable Taxes

low compliance

All fees are in USD and do not include any taxes, for which users are responsible if Pixieset is obligated to collect them.

industry

Users are responsible for all applicable taxes, which will be added to their payment if Pixieset is obligated to collect them.

7

Immediate Account Closure on Cancellation

high support

Pixieset closes accounts immediately upon cancellation with no option to let a remaining paid subscription period run out naturally. Users who cancel mid-cycle lose access instantly and receive no pro-rated refund. Multiple users report being blocked from their websites and galleries days or weeks before their paid period expired.

trustpilot

It is also highly questionable that Pixieset closes the account immediately when you cancel your subscription. No refund, and no option to simply let the already paid subscription period run out naturally. That is not acceptable.

trustpilot

Your website is full of errors and almost impossible to find on Google. And it's impossible to cancel your plan to downgrade to the free version and I lost access to my website. I had 16 days left till renewal and yet they blocked it.

8

Persistent Auto-Renewal with Difficult Cancellation

high support

Pixieset subscriptions auto-renew without clear opt-out, and multiple users report being charged for new billing cycles after attempting to cancel. Customer service is chat-only and reportedly unresponsive, making cancellation difficult to confirm.

trustpilot

Would love to give 0 starts they keep Billing after I told them multiple times to stop. No option to cancel subscription customer service is a joke..thanks for nothing!

trustpilot

Due to deciding to stop my photography business, I ended my subscription with Pixieset. But had been charged for the next yearly subscription, so I wanted to see if I could get my money back. Trying to...

9

Platform Migration Costs from Flothemes Acquisition

critical migration

Pixieset acquired Flothemes, a WordPress theme platform popular with wedding photographers, then discontinued WordPress support and pushed users to migrate to Pixieset's proprietary builder. Users who had invested in Flothemes-based websites faced significant unplanned migration costs and lost their prior investment.

trustpilot

You destroyed all the effort that went into building websites based on wordpress & flothemes. You force us to re implement the websites on another engine/core, which means approximately a 20.000€ loss/costs per website. No one who values own time and money should consider a pixieset product or service in the future.

trustpilot

They've acquired Flothemes, a platform many of us have invested in. Now they're bombarding us with marketing emails, announcing they won't support WordPress anymore and pushing us to migrate to their proprietary builder. Nearly every wedding photographer I know relies on Flothemes for WordPress.

10

Print Fulfillment Dispute Costs

medium addon

Pixieset's print fulfillment service has documented quality issues (dark, fuzzy images). When disputes arise, Pixieset holds photographers—not itself—responsible by default, forcing photographers to absorb refund costs. Promised reimbursements have reportedly been withheld for weeks.

trustpilot

Recently after hours of communication they agreed to refund me the "full cost of goods sold" for an order so that I could refund my customer. They said the money should hit my account in a few days, but now it's almost two weeks later and I've never received a dime. This is the SECOND time they have done this exact thing to me.

trustpilot

pixieset claiming that dark and fuzzy images are "normal", just because they don't want to admit that the print quality was not faithful to the image provided.

Frequently Asked Questions

01 What hidden costs should I budget for with Pixieset?

Beyond the license fee, budget for: Commission Fees on Free Plan (15%); Separate CRM Tools ($20-$40 per month); Third-Party Payment Processing Fees (2.9% + $0.30 per transaction (Stripe), 3.49% + $0.49 USD per transaction (PayPal)); Optional Add-ons ($5/month per additional hour, $12/month); Immediate Account Closure on Cancellation ($8-$50/month); Persistent Auto-Renewal with Difficult Cancellation ($96-$600/year); Platform Migration Costs from Flothemes Acquisition (20-100% of original website build cost); Print Fulfillment Dispute Costs (5-15% of license costs). Exact totals depend on your deployment size and negotiated terms.

02 Does Pixieset charge for implementation?

Pixieset implementation is not included in the license cost. Users subscribing only to Pixieset's gallery features might need to pay an additional $20-$40 per month for a separate CRM tool for contracts and invoicing.. Estimated impact: $20-$40 per month.

03 How much does Pixieset support cost?

Pixieset closes accounts immediately upon cancellation with no option to let a remaining paid subscription period run out naturally. Users who cancel mid-cycle lose access instantly and receive no pro-rated refund. Estimated impact: $8-$50/month.

04 Are there overage or storage costs with Pixieset?

For users on the Free Plan, Pixieset charges a 15% commission fee on all store sales, including digital downloads and print sales, calculated on the order subtotal.. Estimated impact: 15%.

05 What add-ons cost extra with Pixieset?

Add-on pricing for Pixieset varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Now You Know the Real Cost — Try Pixieset Free

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