Capacities Hidden Costs 2026
What they don't show you on the pricing page
Capacities costs Free to $12.49 per month as of June 2026, with 3 plans available including a free tier. Plans: Free (free), Pro at $9.99/month, and Believer at $12.49/month. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: Yes
Capacities offers 3 pricing tiers: Free, Pro, Believer. A free plan is available. Paid plans include Pro at $9.99/user/month, Believer at $12.49/user/month. The Pro plan is professionals and power users.
Capacities true cost runs 70% above the listed $0-$12.49/month price as of June 2026. For a 25-person team, expect ~$3,185 in year-one costs vs the $1,873.5 base license. Key hidden costs: ai assistant has a daily usage budget that may be exceeded, requiring users to add their own openai api key for continued ai functionality, file uploads are limited to 100mb per file even on unlimited storage plans, payment only available through paddle payment processor, limiting availability to supported countries. Verified from 2 sources by CostBench.
Example: True Cost for 25 Users
| License (25 × $6.245 × 12) | $1,873.5/yr |
| Implementation (one-time) | +$15,000–$50,000 |
| Premium Support (20%) | +$375/yr |
| Training (25 × $500) | +$12,500 |
| Admin (part-time) | +$15,000–$25,000/yr |
| Estimated Year 1 Total | ~$3,185 |